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2 replies to this topic

#1 dphenry157


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Posted 17 November 2009 - 11:10 AM

I will try to describe this as best I can. Lower left of the screen is the START button. I hit it and a number of program options show up. At the top of the box my MS Office Outlook Email shows up twice. How do I prevent that, and why does it occur?


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#2 hamluis



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Posted 17 November 2009 - 11:29 AM

Just delete one...those are only shortcuts.

I would try to make sure that I have one that works...before deleting.

I cannot answer why it happens.


#3 techextreme


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Posted 17 November 2009 - 12:30 PM

The only reason I've seen this happen is inadvertently holding either mouse button and moving the mouse slightly while you "think" you're clicking on the icon of choice.

Windows will "think" you're wanting to make a shortcut and create it for you.

As Louis stated, just delete one, it's just a shortcut. Just make sure the one that's left still works.

Edited by techextreme, 17 November 2009 - 12:31 PM.


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