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held to ransom


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4 replies to this topic

#1 Fozzer1

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Posted 17 November 2009 - 07:58 AM

I (stupidly) accepted a free download of attractive backgrouds.

When I next started up, the first thing that came up was a supposed antivirus programme seemingly scanning my Computer for problems.

When finished it gave the option "Fix".

This took me to a site which asked me to buy the product.

I turned it down and attempted to delete it.

After much time, I eventually deleted off screen using task manager.

The screen then froze, and windows would not load, so I could not do anything about it.

I have tried in safe mode, to no avail.

It is obviously some kind of blackmail.

Is there any way of doing a system restore through the F buttons ??

Please help. I am using a borrowed Computer at the moment.

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#2 petewills

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Posted 17 November 2009 - 08:20 AM

System restore in safe mode

http://pcsupport.about.com/od/fixtheproble...emrestorecp.htm

You should also:

Download and Run SuperAntiSpyware

http://www.superantispyware.com/download.html

and

Malwarebytes

http://www.malwarebytes.org/mbam.php

You could try that first, but if you are prevented from installing or
running SAS and MBAM, safe mode to system restore
can help.

Can you uninstall your free background program from Add /Remove?

Edited by petewills , 17 November 2009 - 08:23 AM.


#3 Budapest

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Posted 17 November 2009 - 05:08 PM

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 Stang777

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Posted 17 November 2009 - 09:02 PM

Did you try using "Use last known good configuration" or something like that where you would select "Safe Mode"?

If not, try that, if you have, try it several more times and see if you can get it to boot that way. If that does not work, you could also try using a rescue disk (boot disk) that will give you the option to use System Restore.

#5 Fozzer1

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Posted 18 November 2009 - 02:55 PM

Thank you ! Thank you ! Thank you !

I tried the first option. ie System Restore in Safe Mode with command prompt. It worked.

My wife is now speaking to me again

Thanks again

Fozzer




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