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BloodHound.PDF.13 Removal Help Please


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2 replies to this topic

#1 technopeasant

technopeasant

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Posted 17 November 2009 - 04:52 AM

I have
Windows Vista 64 Home Premium
Symantec AntiVirus Corporate 64bit Client installed.


When IE8 is open, Every 30 seconds I get a new Symantec action popup to quarantine a double infection of
an infected file
and
a browser cache.

hxxp://securityresponse.symantec.com/avcenter/cgi-bin/virauto.cgi?vid=38056]

Symantec Security Responsehttp://www.symantec.com/security_response/index.jsp
Bloodhound.PDF.13
Risk Level 1: Very Low
Discovered: June 7, 2009
Updated: June 8, 2009 1:40:12 AM
Type: Trojan, Virus
Systems Affected: Windows 98, Windows 95, Windows XP, Solaris, Windows Me, Windows Vista, Windows NT, Windows Server 2003, Linux, Windows 2000
SUMMARYBloodhound.PDF.13 is a heuristic detection for files that may have been obfuscated or encrypted in order to conceal them from antivirus software.


random named files in my temp directory.
example:

C:UsersKeithAppDataLocalTemp~DF6208.tmp
and Symantec can NOT quarantine or delete this file successfully.

As far as I can tell, Symantec reports the browser cache as being permanently deleted. The associated browser cache file IS being permanently deleted by Symantec.

There were similar named Bloodhound related threads on this forum, however none of them provided a final answer on how to remove the underlying... html kit, rootkit, or whatever is causing this.

I have downloaded GMER, OTL, HJT and MalwareBytes

Several years ago I tried to use ComboFix without the help of the HiJackThis team, and ended up having to reformat and reinstall my OS.

So I come here now asking for your help.

Attached is the HiJackThis log. And the two OTL logs.

Attached is the GMER log:

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 17 November 2009 - 11:27 PM.
Deactivate link. ~ OB


BC AdBot (Login to Remove)

 


#2 schrauber

schrauber

    Mr.Mechanic


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Posted 25 November 2009 - 02:03 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 30 November 2009 - 12:47 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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