The message appearing on the screen says:
"Windows could not start because the following file is missing or corrupt:
Please re-install a copy of the above file."
We just bought this Dell Dimension 8400 about 8 months ago. It is running Windows XP Media Center.
On the phone with Dell all morning yesterday, and they said our hard disk has crashed and they need to send someone out to install a new one. The customer Service Center in India was shut down due floods.....on hold forever and ever.
We are wondering if the diagnosis is even correct.
Does this error message indicate that the hard disk has crashed?
Will I be able to recover my data on it, if so?
Edited by kwhiteaker, 07 August 2005 - 03:10 PM.