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ComboFix


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#1 syrdt

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Posted 16 November 2009 - 08:10 PM

Last month Trend Micro fixed my pc that had a "Window Pc Defender" virus by running Combofix. I have another virus; doesn't allow me to go to google.com. I can go to msn.com & yahoo.com but I can't do any searches; get error cannot display page. I'm hoping that maybe Combofix can help me out. Dell want's me to reload XP & I think that's a copout; a good tech should be able to fix the problem. Need help, ASAP

tnks

Dave

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Animal

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Posted 16 November 2009 - 08:18 PM

Please note the message text in blue at the top of the This Forum.

ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for general public or personal use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please if possible in more detail explain the nature of your problem. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

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#3 quietman7

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Posted 17 November 2009 - 08:40 AM

Dell want's me to reload XP & I think that's a copout; a good tech should be able to fix the problem

That's not true.

In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe in such cases the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
.
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