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Uniblue / Symantec Interference?


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7 replies to this topic

#1 ChrisMN

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Posted 16 November 2009 - 06:56 PM

Hey there all.

I was once advised that having a "good registry cleaner" utility was always a good idea, so I have been using Uniblue RegistryBooster 2009 almost all year now and it usually seems to keep my registry in good health and clean from errors.

Yesterday I was advised by Uniblue that if I want complete protection than I need to upgrade to RegistryBooster 2010.

(RegBooster 2010 was downloaded directly from Uniblue so I know it's an official version)

Here's the problem(s)

Whenever I run a registry scan. During the scan I get approximately 2 - 6 messages (from Intrusion Prevention in my Symantec Norton Internet Security 2010)

The message is as follows:

[Severity] HIGH

[Activity] An intrusion attempt by localhost was blocked. Application path \DEVICE\HARDDISKVOLUME1\PROGRAM FILES\UNIBLUE\REGISTRYBOOSTER 2010\REGISTRTBOOSTER.EXE

[Date & Time] 11/16/09, 4:27PM

[Status] BLOCKED

[Recommended Action] No Action Required

[Advanced Details]
RISK NAME - HTTP MS MPEG2TuneRequestControl ActiveX Instantation
Attacking Computer - localhost (127.0.0.1, 10435)
Attacker URL - localhost:10435/query
Destination Address - localhost (127.0.0.1, 1045)
Traffic Description - TCP, Port 10435

[Symantec Note]
"Network traffic from localhost matches the signature of a known attack. To stop being notified of this type of traffic go to..."


With each notification from Symantec NIS2010 the "Risk Name" is different but the "Attacking Computer" "Attacker URL" are the same in each notification. Another one of the risk names I got today was "HTTP Winzip ActiveXControl KillBit"

My Questions

Does any of the pros here know if this is just a bug on Uniblue's part or if Symantec NIS 2010 is reporting a false negative, or if even possible that I am being attacked when I run RegistryBooster2010?

In each of the notifications from Notron IS2010 the risk's status is always "Blocked" so should I just ignore the notifications and consider myself safe?

Do I need to get rid of Uniblue RegistryBooster2010?


Sorry for all the questions to whoever takes the time to read this and answer, thank you very much!

Also, I am under the assumption that Uniblue is a good and trustworthy company, anyone who begs to differ then PLEASE LET ME KNOW!!!!

Again, thanks

ChrisMN

Edited by ChrisMN, 16 November 2009 - 07:11 PM.


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#2 ChrisMN

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Posted 18 November 2009 - 04:12 AM

Are the pros stumped?

[.. maybe the topic didn't go through, Ill repost later if still no reply]

#3 garmanma

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Posted 21 November 2009 - 03:44 PM

I do not recommend Uniblue
In fact BC does not recommend any registry cleaners

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.
Mark
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#4 ChrisMN

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Posted 21 November 2009 - 04:42 PM

garmanma

Thanks for your response. I will note that about Uniblue products and registry cleaning utilities. I was under the assumption that Uniblue was a noteworthy product since I have seen it's advertisements on many reputable sites. If I recall I think I even saw a PCTools Registry Mechanic ad here on Bleeping Computer before.

Anyways, I have a problem. It is being discussed in another BC thread here. Untill now, I hadn't given it the slightest thought that this issue might be why I am having that other problem in the link above.

Could using a registry utility completely render my system incapable of powering up at all. Like when you press the power button on the case?

Thank you

#5 garmanma

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Posted 21 November 2009 - 08:43 PM

I have seen it's advertisements on many reputable sites

Those are Google ads
It pays the bills, but we do not always monitor the ads. They change all of the time

As for you other post
Even if the light's on, it doesn't mean anyone's home as far as the power supply goes

As far as using the old hard drive pre-loaded with the OS on a different combination, it ls not as simple as it seems
http://www.michaelstevenstech.com/moving_xp.html
Mark
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#6 ChrisMN

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Posted 21 November 2009 - 09:17 PM

Could a registry problem caused by a registry cleaner cause the PC not to turn on?

#7 garmanma

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Posted 22 November 2009 - 05:57 PM

It would cause Windows not to load, but a bad registry edit or problem would not prevent a computer from physically turning on.
A computer will turn on without any operating system at all installed
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#8 ChrisMN

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Posted 22 November 2009 - 08:17 PM

garmanma, thanks for your input, I greatly appreciate it.

Happy thanksgiving

CMN




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