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Need help figuring this out


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3 replies to this topic

#1 mandee996

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Posted 16 November 2009 - 06:47 PM

Over the last few days i've noticed my computer running funny: Programs freezing alot, constantly having to reboot, or sometimes force a reboot, overall running a whole lot slower. Today i started getting IE pages that seem to open themselves, i didn't think to much of it. I noticed another site I visit alot (and yes fully trustworthy) was running a promo to get McAfee free for a year. Since i don't have any protection now i thought it would be a good idea. Downloaded it, and can't get it to run (i've been working wiht McAfee techs trying to get that fixed, still in process). While trying to fix that, the IE pages started popping up more and more. Computer froze, I went to hit ctrl-alt-del to close down the IE pages that where frozen, but my task manager is GONE! So i cancel out of that, right click on the task bar thinking i will get to it that way, nope its shadded out and unselectable.

During searching what would cause my task maanger to disappear i read about spyware or something that can do that. So i download spyware doctor. The results of that are posted below. Am i infected with something serious? How can i fix this?

trojan.fakealert - 21 infections
trojan.generic - 23 infections
application.trackingcookies - 32 infections
spyware.known_bad_sites - 7 infections
adware.advertisiing - 19 infections

Thanks!!!

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#2 mandee996

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Posted 17 November 2009 - 12:30 PM

Update....

This morning upon booting up, it would get into the windows screen but would give an error saying something was wrong with windows and it was going to reboot again. It did that a few times before it would complete boot up.

Now there's a pop up that keeps coming asking me to confirm if i really want to install something. Each time it comes up it's asking to install a different .exe file. I keep hitting cancel, but they keep coming every few minutes or so.

My computer is also running even more slow then yesterday. The spyware doctor keeps popping up every few seconds saying it blocked something.

Ran the DDS, and i have those files saved. (I'm on a different computer now cause it kept freezing while trying to post on here). I tried running the RootRepel program but kept getting errors until it closed itself. Below are the errors i got

Error could not initialize driver please contact author. I hit ok
Error dumping SSDT (0xc0000024). I hit ok
Then it looked like it started scanning
Error Attempt to read from address 0x00000004. I hit ok
Device IoControl Error! Error cod = oxo

then it closed itself.



Any help would be greatly appreciated.

#3 mandee996

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Posted 17 November 2009 - 07:57 PM

another update... now my computer will boot and after about 10 minutes (every time), it blue screens and restarts. There is not enough time before it restarts to read what the blue screen message is

Please, please, please help. All my important documents are on that computer and now i can't access them. I do have back ups on another hard drive, but i'm afraid to move them to the other computer out of fear that one of them might have something that will infect it.

Thanks
Mandee

#4 Orange Blossom

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Posted 27 November 2009 - 10:02 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/274309/infected-dont-know-with-what/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.


To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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