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I think I am infected


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6 replies to this topic

#1 patent987

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Posted 16 November 2009 - 03:49 PM

A few weeks ago, my norton antivirus auto detected a threat. I ran a full scan and deleted the threat. However, every few days something new would be detected. The names of these various risks included: Downloader, Suspicious.Vundo, Trojan.Vundo, Packed.Generic.214, Bloodhound.Exploit.193, and Trojan Horse. After reading a few of the threads in this forum, I downloaded SUPERAntiSpyware and Malwarebytes' Anti-Malware. Occasionally these products would detect some threats also and I would delete them as they were found. I am at the point now where none of these products detect anything wrong, but I think that there is something wrong. Google searches sometimes will get redirected to strange places, and popups will sometimes appear if my Internet Explorer is open (without having touched anything). I tried to do some full scans in Safe Mode, but I can no longer enter safe mode. When I try to do so, I just get an apology for a failure to start and a select list for startup options. Only Normal Startup will work. I downloaded RootRepeal and ran a scan with all the options checked and this is the report:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/16 15:13
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF76AC000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x8601ea28

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\Program Files\Symantec\SYMEVENT.SYS" at address 0xa6956dc0

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\Program Files\Symantec\SYMEVENT.SYS" at address 0xa6957020

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xa315b0b0

==EOF==

Any help would be apreciated. Thank you.

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#2 patent987

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Posted 17 November 2009 - 09:32 AM

As an update, I am still having the above described weird behavior. I ran a full MBAM scan again this morning (with the latest updates) that came up with nothing. Any help with this issue would be greatly appreciated. Here is the MBAM log:

Malwarebytes' Anti-Malware 1.41
Database version: 3186
Windows 5.1.2600 Service Pack 3

11/17/2009 9:26:21 AM
mbam-log-2009-11-17 (09-26-21).txt

Scan type: Full Scan (C:\|)
Objects scanned: 155046
Time elapsed: 22 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#3 garmanma

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Posted 18 November 2009 - 09:45 PM

Sorry for the wait

:flowers:
Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#4 patent987

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Posted 19 November 2009 - 03:25 PM

Thanks for your help!

The Win32kDiag.exe log is:

Running from: C:\Documents and Settings\Charlie.Vivian\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Charlie.Vivian\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Cannot access: C:\WINDOWS\Prefetch\layout.ini

[1] 2009-11-12 12:19:56 352390 C:\WINDOWS\Prefetch\layout.ini ()





Finished!

The second log is:

Volume in drive C has no label.
Volume Serial Number is C0C8-9961

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 06:00 AM 180,224 scecli.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 06:00 AM 407,040 netlogon.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 06:00 AM 55,808 eventlog.dll
3 File(s) 643,072 bytes

Directory of C:\WINDOWS\ERDNT\cache

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\ERDNT\cache

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\ERDNT\cache

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\system32

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\system32

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Total Files Listed:
12 File(s) 2,576,896 bytes
0 Dir(s) 69,467,242,496 bytes free

#5 garmanma

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Posted 19 November 2009 - 09:33 PM

Status: Hooked by "" at address 0x8601ea28
Looks like you have a very persistent rootkit
Leave out the mbam log and follow these instructions


Now that you were successful in creating those logs you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 patent987

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Posted 20 November 2009 - 09:51 AM

Thanks for your help. I have now posted as you requested in forum 22.

#7 Orange Blossom

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Posted 21 November 2009 - 08:13 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/272750/forum-103-told-me-i-have-a-very-persistent-rootkit/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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