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Security Tool


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#1 diva_no_more

diva_no_more

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Posted 16 November 2009 - 06:02 AM

Hi, I'm a first timer, and a layman at that....
Was hit with the Security Tool thing - ugly nasty bugger :flowers:
I've asked a friend who referred me to bleepingcomputer.
I followed the preparation guide for hijackthis, and got to step 7, rootrepeal.
I saved it as directed, but when I try to run it, I get decompression error (5), and can't continue.
Any advice? (in very simplistic terms please :thumbsup:

thanks so much,
Hala

Edited by Pandy, 16 November 2009 - 08:21 PM.
Moved From HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ~Pandy


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#2 garmanma

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Posted 17 November 2009 - 10:33 PM

Try this instead. If it doesn't work but you still have the DDS log, go ahead and post
Just give a brief explanation


Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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