Are you using any Roxio software for your CD operations? If no, what are you using?
Is the problem only when you try to burn a CD?
Has the system ever worked properly?
Please provide additional information about your system.
Click Start, Run and in the box enter:
Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste
the information back here.
There will be some personal information (like System Name and User Name), and whatever appears to
be private information to you, just delete from the pasted information.
This will minimize back and forth Q&A and eliminate guesswork.
Edited by joseibarra, 15 November 2009 - 07:33 PM.