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Bad_Pool_Header Error Message


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#1 HJohnson70

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Posted 15 November 2009 - 05:32 PM

Everytime I try to format a CD, I get the blue screen of death and a bad pool header error message. I've even reformatted my entire system and still get the same message..what gives?

It also happens on my laptop, but it doesn't happen on my husbands computer in his office. How can it be happening on two computers at the same time but not on his?

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#2 joseibarra

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Posted 15 November 2009 - 06:56 PM

Are you using any Roxio software for your CD operations? If no, what are you using?

Is the problem only when you try to burn a CD?

Has the system ever worked properly?

Please provide additional information about your system.

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste
the information back here.

There will be some personal information (like System Name and User Name), and whatever appears to
be private information to you, just delete from the pasted information.

This will minimize back and forth Q&A and eliminate guesswork.

Edited by joseibarra, 15 November 2009 - 07:33 PM.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#3 hamluis

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Posted 16 November 2009 - 09:28 AM

http://www.aumha.org/a/stop.htm, see 19 in left column.

I would start with trying to run chkdsk /r on the boot/system partition.

I would also do a search of the system partition for any .dmp files. Then I would go through the procedures listed at Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/.

If you haven't already done so, please disable the auto reboot feature of XP.

How To Disable Automatic Restarts When Windows Crashes - http://www.bleepingcomputer.com/forums/t/74644/how-to-disable-automatic-restarts-when-windows-crashes/

You could also check Event Viewer for pertinent error messages. The detail for any line item there can be seen by double-clicking on it.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis




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