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Laptop infected with malware/spyware


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#1 countryboy600

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Posted 15 November 2009 - 04:13 PM

The problem started two weeks ago with a spamming virus which froze all programmes except internet explorer,saying my computer was infected and which kept sending me to a site offering to supply anti virus software which would 'cure' my problem. Needless to sday I declined and took the laptop to a guy I have used previously, who removed the virus and everything seemed ok. When I next went to my office I was unable to log on to the network,(internet, printers etc). Our IT guy who manages the system at the office, soon got me on to the system, but said that the server IP address had been changed and one or two other settings. We decided that this was probably due to the virus and left it at that. However when I returned home I was unable to connect to the internet via my home wireless router, although the router was saying connectivity was excellent.After much fiddling around I managed to connect with the ethernet cable supplied with the router. I have since removed AVG anti virus and installed avast, which immediately found a trojan though I neglected to note which one before deleting it. I then ran Malwarebytes Anti Malware programme, super antispy free, ad aware, and spy bot. When I then tried to go to Microsoft Update, when it came to viewing updates available I got the Internet Explorer is unable to display the web page message, which I read somewhere was a classic sign of a malware infection. When I ran the malwarebytes programme earlier which I did on thorough, there were several warnings about files which were infected but were unable to be moved to the chest or deleted. I don't know if these files were crucial to the computer or infections. What has really alarmed me is that for the past four or five days I have recieved emails from microsoft in response to alleged password reset requests which I have not made. These responses have been emailed to more several webmail accounts in my name, but not as yet my business Outlook account.

DDS (Ver_09-10-26.01) - NTFSx86
Run by Nigel Walley at 19:57:56.48 on 15/11/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.2038.1287 [GMT 0:00]

AV: avast! antivirus 4.8.1356 [VPS 091115-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast4\setup\avast.setup
C:\Documents and Settings\Nigel Walley\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bbc.co.uk/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mSearch Page =
mStart Page = hxxp://www.koower.com/
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\Wcescomm.exe"
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [DeleteYahooUninstaller] command /c del c:\progra~1\yahoo!\common\UNINST~1.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\microsoft firewall client 2004\FwcWsp.dll
Trusted Zone: motive.com\pbttbc.bt
Trusted Zone: sony-europe.com
Trusted Zone: sonystyle-europe.com
Trusted Zone: vaio-link.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=67633
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1160552719031
DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} - file://c:\program files\microsoft interactive training\o10c\mitm0026.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} - hxxp://downloads.broadbandassist.com/BTYahoo!Help/PreQual/files/MotivePreQual.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-10-29 64288]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-11-13 114768]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-7-28 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-7-28 74480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-11-13 20560]
R2 FwcAgent;Firewall Client Agent;c:\program files\microsoft firewall client 2004\FwcAgent.exe [2006-12-9 128832]
R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -svaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -sVAIO_VEDB [?]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-6-3 92008]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-7-28 7408]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1179232]
S2 PEVSystemStart;PEVSystemStart;cmd /k start /i "/dC:" "c:\combofix\regt.cfxxe" /s "c:\combofix\CregB.dat" --> cmd [?]
S3 0492;0492;\??\c:\windows\system32\0492.sys --> c:\windows\system32\0492.sys [?]
S3 2d54;2d54;\??\c:\windows\system32\2d54.sys --> c:\windows\system32\2d54.sys [?]
S3 cac3;cac3;\??\c:\windows\system32\cac3.sys --> c:\windows\system32\cac3.sys [?]
S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.exe -i vaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.EXE -i VAIO_VEDB [?]

=============== Created Last 30 ================

2009-11-15 09:09:06 0 d-----w- c:\docume~1\nigelw~1\applic~1\Malwarebytes
2009-11-15 09:09:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-15 09:08:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-15 09:08:58 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-15 09:08:58 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-11 11:24:27 0 d-----w- c:\windows\system32\wbem\Repository
2009-10-29 13:26:54 0 d-----w- c:\windows\pss
2009-10-29 11:58:30 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-10-29 11:58:09 0 d-----w- c:\program files\SUPERAntiSpyware
2009-10-29 11:58:09 0 d-----w- c:\docume~1\nigelw~1\applic~1\SUPERAntiSpyware.com
2009-10-29 11:43:02 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-10-29 10:30:33 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-10-29 10:30:22 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-10-29 09:09:01 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-10-29 09:09:01 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-10-29 08:20:06 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-29 08:14:52 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-10-29 07:53:46 98816 ----a-w- c:\windows\sed.exe
2009-10-29 07:53:46 229888 ----a-w- c:\windows\PEV.exe
2009-10-29 07:53:46 161792 ----a-w- c:\windows\SWREG.exe
2009-10-29 07:53:36 0 d-----w- C:\ComboFix
2009-10-29 07:43:46 2021790 ----a-w- c:\windows\system32\d614.mht
2009-10-27 23:55:54 0 d-----w- c:\program files\airatj

==================== Find3M ====================

2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08:21 916480 ------w- c:\windows\system32\wininet.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll

============= FINISH: 19:58:43.43 ===============

Attached Files



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#2 myrti

myrti

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Posted 24 November 2009 - 04:31 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

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Posted 29 November 2009 - 03:33 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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