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websites redirected to http://r9237242.cn/


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15 replies to this topic

#1 dozer5

dozer5

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Posted 15 November 2009 - 08:02 AM

Hello!

My computer appears to be infected by Malware. When I do a search using any search engine and try to click some of the links that come back, the website is redirected to the url hxxp://r9237242.cn/ and a marketing webpage of some kind appears. Sometimes a "Windows Security" page will pop up saying I have all kinds of viruses and when I try to cancel or exit, I can't so I have to shut down to get rid of it. First I will run my Webroot and Malwarebytes programs but that doesn't stop the website hijacking that appears to be happening. I saw a similar complaint on your website that suggested downloading a ComboFix program. Please advise! Your help is appreciated!!

BD



DDS (Ver_09-10-26.01) - NTFSx86
Run by Brooke DeLucia at 14:02:42.34 on Fri 11/13/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.89 [GMT -5:00]

AV: Webroot Internet Security Essentials *On-access scanning enabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
FW: Webroot Internet Security Essentials *enabled* {63671000-11A2-46DD-BADD-A084CABCDEAE}

============== Running Processes ===============

C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\WINDOWS\system32\mstsc.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Brooke DeLucia\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupport] "c:\program files\dell" dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell support\DSAgnt.exe /startup
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
mRun: [ehTray] "c:\windows\ehome\ehtray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_06\bin\jusched.exe"
mRun: [SigmatelSysTrayApp] "c:\windows\stsystra.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MimBoot] "c:\progra~1\musicm~1\musicm~3\mimboot.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [dlccmon.exe] "c:\program files\dell photo aio printer 924\dlccmon.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [<NO NAME>]
mRun: [dla] "c:\windows\system32\dla\tfswctrl.exe"
mRun: [MSKDetectorExe] "c:\program files\mcafee\spamkiller\MSKDetct.exe" /uninstall
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [DLCCCATS] "c:\windows\system32\rundll32.exe" c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeperUI.exe" /startintray
StartupFolder: c:\docume~1\brooke~1\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~2.lnk - c:\program files\sony corporation\picture package\picture package menu\SonyTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony corporation\picture package\picture package applications\Residence.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\npjpi150_06.dll
IE: {3E230861-5C87-11D3-A1C6-00105A1B41B8} - {83B28A74-640D-48F4-9F51-E80EED7CC7E0}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://wegmansphoto.lifepics.com/net/Uploader/LPUploader45.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - hxxp://www.sidestep.com/get/k42037/sb02b.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1138471490268
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxp://notes.opschools.org/dwa7W.cab
DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - hxxp://www.trueswitch.com/verizonyahoo/TrueInstallVerizonYahoo.exe
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-11-12 29808]
R1 pwipf6;pwipf6;c:\windows\system32\drivers\pwipf6.sys [2009-1-20 108880]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-8-7 92008]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\spy sweeper\WRConsumerService.exe [2009-1-20 1201640]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]

=============== Created Last 30 ================

2009-10-31 21:12:44 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_motccgpfl_01005.Wdf
2009-10-31 21:12:44 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_motccgp_01005.Wdf
2009-10-31 21:12:41 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-10-22 02:54:15 0 d-----w- c:\docume~1\brooke~1\applic~1\Malwarebytes
2009-10-22 02:53:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-22 02:53:51 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-22 02:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-22 02:53:48 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-22 02:50:52 92812618 ----a-w- C:\backup.reg
2009-10-20 12:41:51 0 d-sh--w- c:\documents and settings\brooke delucia\IECompatCache
2009-10-20 11:25:56 0 d-----w- c:\windows\system32\wbem\Repository
2009-10-20 10:58:30 2826 ----a-w- c:\windows\system32\lk.dat
2009-10-19 23:42:44 3 ----a-w- c:\windows\system32\o6.dat
2009-10-19 23:42:34 1 ----a-w- c:\windows\system32\qsf.dat
2009-10-19 23:42:34 1 ----a-w- c:\windows\system32\fcd.dat
2009-10-19 23:42:33 1 ----a-w- c:\windows\system32\jl.dat
2009-10-19 23:42:13 6967 ----a-w- c:\windows\system32\lknm

==================== Find3M ====================

2009-11-10 15:53:16 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-10-22 09:19:04 5939712 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-17 02:12:06 108880 ----a-w- c:\windows\system32\drivers\pwipf6.sys
2009-09-18 18:08:30 1563008 ----a-w- c:\windows\WRSetup.dll
2009-09-18 17:42:18 176752 ----a-w- c:\windows\system32\drivers\ssidrv.sys
2009-09-18 17:42:16 29808 ----a-w- c:\windows\system32\drivers\ssfs0bbc.sys
2009-09-18 17:42:16 23152 ----a-w- c:\windows\system32\drivers\sshrmd.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 10:35:52 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll
2008-10-26 19:21:14 88 --sh--r- c:\windows\system32\ABADD6B789.sys
2009-05-03 23:19:46 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009050320090504\index.dat

============= FINISH: 14:04:44.54 ===============

Attached Files

  • Attached File  ark.txt   17.58KB   1 downloads

Edited by Orange Blossom, 15 November 2009 - 11:24 PM.
Deactivate link. ~ OB


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#2 Elise

Elise

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  • Malware Study Hall Admin
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Posted 23 November 2009 - 03:32 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 dozer5

dozer5
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Posted 24 November 2009 - 09:55 PM

HI Elise!

Thanks for your help! OK, so when I do an online search and click on whatever sites are returned, many times I am redirected to some marketing page. I ran a new DDS as you advised, however, when I ran the GMER scan, it started and then about 30 seconds into it, my computer blue screened and I got a message saying that Windows was being shut down to prevent damage to my PC. Apparently the issue was with uxloapob.sys PAGE_FAULT_IN_NONPAGED_AREA. I shut down the computer and tried to install GMER again and had the same problem occur a short while into the scan. I did disable antivirus and also tried to start up in safe mode but when I selected safe mode, I blue screened again and had to shut down.

Previously, I ran ROOT REPEAL and that seemed to work. Let me know if you want to try that again. In the meantime, here is the new DDS. Thanks again!

BD



DDS (Ver_09-10-26.01) - NTFSx86
Run by Brooke DeLucia at 21:14:20.52 on Tue 11/24/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.95 [GMT -5:00]

AV: Webroot Internet Security Essentials *On-access scanning enabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
FW: Webroot Internet Security Essentials *enabled* {63671000-11A2-46DD-BADD-A084CABCDEAE}

============== Running Processes ===============

C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Brooke DeLucia\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupport] "c:\program files\dell" dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell dell support\DSAgnt.exe /startup
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
mRun: [ehTray] "c:\windows\ehome\ehtray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_06\bin\jusched.exe"
mRun: [SigmatelSysTrayApp] "c:\windows\stsystra.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\iaanotif.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MimBoot] "c:\progra~1\musicm~1\musicm~3\mimboot.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [dlccmon.exe] "c:\program files\dell photo aio printer 924\dlccmon.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [<NO NAME>]
mRun: [dla] "c:\windows\system32\dla\tfswctrl.exe"
mRun: [MSKDetectorExe] "c:\program files\mcafee\spamkiller\MSKDetct.exe" /uninstall
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeperUI.exe" /startintray
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
StartupFolder: c:\docume~1\brooke~1\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~2.lnk - c:\program files\sony corporation\picture package\picture package menu\SonyTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony corporation\picture package\picture package applications\Residence.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\npjpi150_06.dll
IE: {3E230861-5C87-11D3-A1C6-00105A1B41B8} - {83B28A74-640D-48F4-9F51-E80EED7CC7E0}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://wegmansphoto.lifepics.com/net/Uploader/LPUploader45.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/9/b/d/9bdc68ef-6a9f-4505-8fb8-d0d2d160e512/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - hxxp://www.sidestep.com/get/k42037/sb02b.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1138471490268
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxp://notes.opschools.org/dwa7W.cab
DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - hxxp://www.trueswitch.com/verizonyahoo/TrueInstallVerizonYahoo.exe
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-11-12 29808]
R1 pwipf6;pwipf6;c:\windows\system32\drivers\pwipf6.sys [2009-1-20 108880]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-8-7 92008]
R2 WRConsumerService;Webroot Client Service;c:\program files\webroot\spy sweeper\WRConsumerService.exe [2009-1-20 1201640]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]

=============== Created Last 30 ================

2009-10-31 21:12:44 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_motccgpfl_01005.Wdf
2009-10-31 21:12:44 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_motccgp_01005.Wdf
2009-10-31 21:12:41 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf

==================== Find3M ====================

2009-11-24 02:06:47 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-10-22 09:19:04 5939712 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-22 02:51:05 92812618 ----a-w- C:\backup.reg
2009-10-20 11:09:50 2826 ----a-w- c:\windows\system32\lk.dat
2009-10-17 02:12:06 108880 ----a-w- c:\windows\system32\drivers\pwipf6.sys
2009-09-18 18:08:30 1563008 ----a-w- c:\windows\WRSetup.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 10:35:52 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2008-10-26 19:21:14 88 --sh--r- c:\windows\system32\ABADD6B789.sys
2009-05-03 23:19:46 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009050320090504\index.dat

============= FINISH: 21:16:24.75 ===============

Attached Files



#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,830 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:12:12 PM

Posted 25 November 2009 - 01:42 PM

Hello ,

UNINSTALL PROGRAMS
--------------------------------
Go to Start > Control Panel > Add or Remove Programs.

Remove the following programs, if they are present.
Ask.com Toolbar

If you are unsure of how to use Add or Remove Programs, then please see this tutorial:
How To Remove An Installed Program From Your Computer


COMBOFIX
---------------
Please download ComboFix from one of these locations:Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


In your next reply, please include the following:
  • Combofix.txt

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 dozer5

dozer5
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:12 AM

Posted 25 November 2009 - 06:34 PM

Hi Elise!

ComboFix seemed to do the trick! Thank you SO much! Happy Thanksgiving!!

Brooke

ComboFix 09-11-25.01 - Brooke DeLucia 11/25/2009 17:37.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.236 [GMT -5:00]
Running from: c:\documents and settings\Brooke DeLucia\Desktop\ComboFix.exe
AV: Webroot Internet Security Essentials *On-access scanning disabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
FW: Webroot Internet Security Essentials *enabled* {63671000-11A2-46DD-BADD-A084CABCDEAE}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\progra~1\Webroot\SPYSWE~1\Backup\ntSVc.ocx
c:\windows\kb913800.exe
c:\windows\MailSwitch.ocx
c:\windows\system32\bszip.dll
c:\windows\system32\o6.dat

Infected copy of c:\windows\system32\drivers\iastor.sys was found and disinfected
Restored copy from - Kitty ate it :(
.
((((((((((((((((((((((((( Files Created from 2009-10-25 to 2009-11-25 )))))))))))))))))))))))))))))))
.

No new files created in this timespan

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-24 14:19 . 2006-03-12 16:10 -------- d-----w- c:\program files\Dl_cats
2009-11-24 02:06 . 2005-12-24 19:53 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-11-06 12:05 . 2008-10-05 19:49 -------- d-----w- c:\documents and settings\Brooke DeLucia\Application Data\ZoomBrowser EX
2009-11-06 12:00 . 2008-10-07 18:08 -------- d-----w- c:\documents and settings\Brooke DeLucia\Application Data\CameraWindowDC
2009-10-31 21:12 . 2009-10-31 21:12 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_motccgpfl_01005.Wdf
2009-10-31 21:12 . 2009-10-31 21:12 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_motccgp_01005.Wdf
2009-10-31 21:12 . 2009-10-31 21:12 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-10-22 02:54 . 2009-10-22 02:54 -------- d-----w- c:\documents and settings\Brooke DeLucia\Application Data\Malwarebytes
2009-10-22 02:54 . 2009-10-22 02:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-22 02:53 . 2009-10-22 02:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-10-22 02:51 . 2009-10-22 02:50 92812618 ----a-w- C:\backup.reg
2009-10-20 11:09 . 2009-10-20 10:58 2826 ----a-w- c:\windows\system32\lk.dat
2009-10-19 23:42 . 2009-10-19 23:42 1 ----a-w- c:\windows\system32\qsf.dat
2009-10-19 23:42 . 2009-10-19 23:42 1 ----a-w- c:\windows\system32\fcd.dat
2009-10-19 23:42 . 2009-10-19 23:42 1 ----a-w- c:\windows\system32\jl.dat
2009-10-17 02:15 . 2009-05-07 21:23 164 ----a-w- c:\windows\install.dat
2009-10-17 02:12 . 2009-01-21 01:04 108880 ----a-w- c:\windows\system32\drivers\pwipf6.sys
2009-09-18 18:08 . 2007-06-28 00:49 1563008 ----a-w- c:\windows\WRSetup.dll
2009-09-18 17:42 . 2006-08-13 01:05 176752 ----a-w- c:\windows\system32\drivers\ssidrv.sys
2009-09-18 17:42 . 2008-11-12 21:02 29808 ----a-w- c:\windows\system32\drivers\ssfs0bbc.sys
2009-09-18 17:42 . 2006-08-13 01:05 23152 ----a-w- c:\windows\system32\drivers\sshrmd.sys
2009-09-11 14:18 . 2005-08-16 10:18 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 18:54 . 2009-10-22 02:53 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53 . 2009-10-22 02:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-04 21:03 . 2005-08-16 10:18 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-01 21:35 . 2009-09-01 21:35 638840 ----a-w- c:\documents and settings\Brooke DeLucia\Application Data\Verizon\FIOSMM\MediaManagerDownloaded.exe
2009-08-29 08:08 . 2005-08-16 10:18 916480 ----a-w- c:\windows\system32\wininet.dll
2008-10-26 19:21 . 2006-03-26 14:53 88 --sh--r- c:\windows\system32\ABADD6B789.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
@="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
[HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
2009-04-06 17:26 238968 ----a-w- c:\program files\Webroot\Spy Sweeper\Backup\CtxMenu_1_0_0_10.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-08-07 247144]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"SigmatelSysTrayApp"="c:\windows\stsystra.exe" [2005-03-23 339968]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"MimBoot"="c:\progra~1\MUSICM~1\MUSICM~3\mimboot.exe" [2006-01-18 8192]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-18 110592]
"dlccmon.exe"="c:\program files\Dell Photo AIO Printer 924\dlccmon.exe" [2005-07-22 425984]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-03-19 180269]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2005-05-31 122941]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2006-11-07 1121280]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"DLCCCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll" [2005-06-07 69632]

c:\documents and settings\Brooke DeLucia\Start Menu\Programs\Startup\
DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-6-22 462848]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-12-14 24576]
Picture Package Menu.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe [2005-12-26 151552]
Picture Package VCD Maker.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe [2005-12-26 106496]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-06-08 22:05 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Verizon\\Verizon Media Manager\\Release\\Verizon Media Manager.exe"=

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [11/12/2008 4:02 PM 29808]
R1 pwipf6;pwipf6;c:\windows\system32\drivers\pwipf6.sys [1/20/2009 8:04 PM 108880]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [8/7/2009 9:31 AM 92008]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [1/20/2009 8:04 PM 1201640]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [8/21/2008 10:49 PM 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [8/21/2008 10:49 PM 8320]
.
Contents of the 'Scheduled Tasks' folder

2009-11-19 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-11-01 c:\windows\Tasks\wrSpySweeper_4014F3FE33754F0BB5B7C94FF240310C.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2006-08-13 18:08]

2009-11-01 c:\windows\Tasks\wrSpySweeper_4014F3FE33754F0BB5B7C94FF240310C.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2006-08-13 18:08]

2009-11-20 c:\windows\Tasks\wrSpySweeper_L8B08DA62C7C145669BEEBBB0872E1D89.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2006-08-13 18:08]

2009-11-20 c:\windows\Tasks\wrSpySweeper_L8B08DA62C7C145669BEEBBB0872E1D89.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2006-08-13 18:08]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://wegmansphoto.lifepics.com/net/Uploader/LPUploader45.cab
DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - hxxp://www.sidestep.com/get/k42037/sb02b.cab
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-DellSupport - c:\program files\Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Dell Support\DSAgnt.exe
SafeBoot-svcWRSSSDK
AddRemove-RealJukebox 1.0 - c:\program files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
AddRemove-RealPlayer 6.0 - c:\program files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-25 17:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1d,9a,19,bc,d6,f6,12,49,a9,16,ab,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1d,9a,19,bc,d6,f6,12,49,a9,16,ab,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(704)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
Completion time: 2009-11-25 18:09
ComboFix-quarantined-files.txt 2009-11-25 23:09

Pre-Run: 36,208,443,392 bytes free
Post-Run: 36,420,558,848 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 67686D1FEC577838E703134A3942E1AE

#6 Elise

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Posted 26 November 2009 - 05:56 AM

Hello dozer5,

BACKDOOR WARNING
------------------------------
One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please start MBAM and update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


In your next reply, please include the following:
  • MBAM log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 dozer5

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Posted 26 November 2009 - 09:27 AM

I should have known it wasn't going to be that easy! :(

Here is the malwarebytes report, nothing was found.

Malwarebytes' Anti-Malware 1.41
Database version: 3237
Windows 5.1.2600 Service Pack 3

11/26/2009 9:23:31 AM
mbam-log-2009-11-26 (09-23-31).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 215915
Time elapsed: 1 hour(s), 16 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Just let me know if this changes any of the advice you shared in your previous post. Can I assume the Trojan is gone now? How did it get here in the firstplace if I have webroot spy sweeper antivirus and malware running all the time?

Thanks again!

Brooke

#8 Elise

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Posted 26 November 2009 - 09:45 AM

Hi Brooke,

The infection is gone, but the backdoor remains. A backdoor is not an infection, its a vulnerability. This vulnerability may or may not be exploited by other bad stuff. The problem is, you cannot be sure it will not be used in the future by other infections.

How did it get here in the firstplace if I have webroot spy sweeper antivirus and malware running all the time?

No Antivirus program catches everything. It depends also on what you download, what sites you visit and so on. Malware writers update there stuff a lot faster than most Antivirus companies....


UPDATE JAVA
------------------
Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 17.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u15-windows-i586.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image
In your next reply, please include the following:
  • ESET online scan results

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 dozer5

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Posted 26 November 2009 - 09:06 PM

I was able to install the Java update but when I tried to do the ESET online scanner, when I hit start, I get an error that says: The instruction at 0x0alc0068 referenced memory 0x0alc0068. Memory could not be written.

When I hit OK I get a web page error telling me it's closing to protect the computer. This happened 3 times in a row so I'm giving up. Any thoughts on that?

Thanks!

Brooke

#10 Elise

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Posted 27 November 2009 - 04:48 AM

Lets try Kaspersky then :( Note - This scan runs only on Internet Explorer.

KASPERSKY ONLINE SCAN
-----------------------------------
Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 dozer5

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Posted 27 November 2009 - 03:10 PM

Hi,

Here is the Kaspersky report..looks like it found some issues. thanks! Brooke

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Friday, November 27, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Friday, November 27, 2009 14:16:54
Records in database: 3299903
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 97427
Threats found: 2
Infected objects found: 3
Suspicious objects found: 0
Scan duration: 03:43:51


File name / Threat / Threats count
C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys2\WebSys.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\iaStor.sys.vir Infected: Rootkit.Win32.TDSS.u 1

Selected area has been scanned.

#12 Elise

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Posted 27 November 2009 - 03:19 PM

Hello Brooke,

DELETE FILES AND FOLDERS
--------------------------------------
Use Windows Explorer (or My Computer) to find and delete these files:

C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys2\WebSys.mmz
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz

As an example:
To delete C:\WINDOWS\badfile.dll
Double click the My Computer icon on your Desktop. Or click on the Windows KEY + E.
Double click on Local Disc (C:\)
Double click on the Windows folder,
Right click on badfile.dll and then from the menu that appears, click on Delete



Please let me know if you have any problems left :(

regards, Elise


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#13 dozer5

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Posted 27 November 2009 - 04:02 PM

Thank you Elise!

What about this line from the report:

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\iaStor.sys.vir Infected: Rootkit.Win32.TDSS.u 1

Is that anything I need to take care of or did Combofix already do that?

Also, would you still advise that I do the following?:

"I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS."

Thanks for all your help!

B

#14 Elise

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Posted 28 November 2009 - 02:45 AM

Hello dozer5,

That file in Qoobox is something Combofix quarantined and will be deleted if you follow the steps below.

Also, would you still advise that I do the following?:

Apart from changing passwords (which is a safety measure, beter safe than sorry), you can just use it as before. All malware is gone.

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
  • Delete DDS, GMER (this is a random named file) and RootRepeal.
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
    • MVPs hosts file
      A tutorial for MVPs hosts file can be found here. If you would like automatic updates you might want to take a look at HostMan host file manager. For more information on thehosts file, and what it can do for you,please consult the Tutorial on the Hosts file
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


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#15 dozer5

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Posted 28 November 2009 - 04:16 PM

Thank you so much for your help Elise! I greatly appreciate it!

Have a great holiday!

Brooke




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