Posted 15 November 2009 - 01:09 AM
Hi. Just today I was on my laptop and it was working fine.
It is an HP laptop (DV16 I think or something like that) with 64-bit Windows Vista.
All of a sudden, a few hours ago the mouse stopped moving. Whenever I pressed Ctrl+Alt+Delete it opened up that blue screen with the options on it, which shows that the only problem was the mouse. After trying to fix it for a while I got frustrated and shut down my computer by pressing and holding the power button. Later I opened it again but after a few minutes it happened again. I shut it down once more. This time, as it opened, before it finished I got a black screen that said something about checking my disk for inconsistencies or something and it did like "Step 1 of 3" "Step 2 of 3" and "Step 3 of 3". When it finished I'm pretty sure I saw that on one of the lines it said "Bad Files Located: 0".
So it finishes and my computer loads. This time it seems like everything is fine so i start up Norton Antivirus and at the same time Malwarebyte's Antimalware. I left it alone for a while. 50 minutes later (it said 50 minutes had passed on the Malwarebyte's Antimalware scan) I came back. Nothing was done yet, so I wanted to open Internet Explorer. I clicked on it, and noticed that it was as if the whole background was frozen (I could still click on things in the virus scan).
I end up getting frustrated after a while because it iscompletely unresponsive and I shut it off AGAIN from the power button. Now I'm on another laptop. What should I do?