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Google and Yahoo search redirects (could be more?)


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#1 Spanky MacLizard

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Posted 14 November 2009 - 11:03 PM

For the past couple of days, searches on both Google and Yahoo have redirected to different ad sites through what appears to be "r3953724.cn". Also, I just had three different Firefox windows open (three tabs each) all reading some sort of server error. I have no clue what could be causing it - ran MalwareBytes and came back clean. How can I get rid of this kind of annoyance?

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#2 boopme

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Posted 15 November 2009 - 12:03 AM

Hello and welcome.ost likely a rootkit at work here.

Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Spanky MacLizard

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Posted 15 November 2009 - 01:12 AM

Here's what I have:


Malwarebytes Scan

Malwarebytes' Anti-Malware 1.41
Database version: 3173
Windows 5.1.2600 Service Pack 3

11/15/2009 12:30:38 AM
mbam-log-2009-11-15 (00-30-38).txt

Scan type: Quick Scan
Objects scanned: 125220
Time elapsed: 10 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


RootRepeal Scan

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/15 00:32
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF24AE000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\documents and settings\carly\local settings\application data\mozilla\firefox\profiles\kb1mc1e0.default\urlclassifier3.sqlite
Status: Size mismatch (API: 5963776, Raw: 4644864)

SSDT
-------------------
#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xf348a0b0

#: 258 Function Name: NtTerminateThread
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\PavProc.sys" at address 0xf2c3bc2e

Shadow SSDT
-------------------
#: 343 Function Name: NtUserCreateWindowEx
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\PavProc.sys" at address 0xf2c3c9f4

#: 355 Function Name: NtUserDestroyWindow
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\PavProc.sys" at address 0xf2c3cbba

#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\PavProc.sys" at address 0xf2c3cbfa

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\PavProc.sys" at address 0xf2c3cd86

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\PavProc.sys" at address 0xf2c3cedc

==EOF==

#4 boopme

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Posted 15 November 2009 - 05:29 PM

If this redirect is still occurring then run these 2 next . The second willl take 2+ hours.

Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

Now DrWeb
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Spanky MacLizard

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Posted 16 November 2009 - 10:15 PM

Not quite sure, but I think it may be gone! This was the Goored report before running Dr.Web CureIt:


GooredFix by jpshortstuff (09.11.09.1)
Log created at 20:30 on 15/11/2009 (Tom)
Firefox version 3.0.15 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [22:26 27/03/2007]
{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} [19:47 26/09/2009]
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [07:50 04/11/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [08:35 15/08/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [19:47 26/09/2009]

-=E.O.F=-


I actually ran Dr.Web CureIt in Normal Mode instead of Safe Mode because the computer restarted after reading the string of drivers while booting in Safe Mode. It found an infection in the atapi.sys driver and was able to cure it. Since that scan... safe mode now works! Scanning in safe mode did not yield any more infections since it found the driver problem. Plus the redirection seems to have stopped!

Did you need any more logs (at the very least just to make sure the problem is fully gone)?


Edit: Another question - I recently installed SuperAntiSpyware and during a scan it reported an "Unclassified.Oreans32" on the system. Online searches have given back mixed results as well. Is it legitimate (maybe a false positive) or could it be a threat?

Edited by Spanky MacLizard, 16 November 2009 - 10:40 PM.


#6 boopme

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Posted 17 November 2009 - 11:32 AM

Run a search for it.. see where it is.
If you know that file is part of your DVD software, you can just add it to the trusted/allowed list when it is detected - it IS used by many infections - we find it on many systems that have nothing but infections.(Nick at SAS)
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Spanky MacLizard

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Posted 18 November 2009 - 01:07 AM

The oreans32.sys file was found in C:\WINDOWS\system32\drivers. I do remember reading that it was a legitimate driver but can be exploited by a number of infections as well.

Everything seems to be running smoothly. Thank you for your help! :thumbsup:

#8 boopme

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Posted 18 November 2009 - 11:04 AM

You are welcome!
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Spanky MacLizard

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Posted 30 November 2009 - 10:53 PM

Bumping this up to not make a separate thread...

The redirects have come back, and so have the pop-ups! I've ran Dr.Web CureIt and it keeps finding a "process in memory" relating to one of the Panda Global Protection files (PskSVC.exe). It's said to have eradicated the problem but it still persists and keeps coming back.

I'm officially stumped! :thumbsup:

#10 boopme

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Posted 30 November 2009 - 11:05 PM

Hello,appears we need a deeper look now.
You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Spanky MacLizard

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Posted 01 December 2009 - 07:32 PM

Things took a turn for the worse by the time I got back to the problematic computer last night. It now won't open in Normal Mode or any of the Safe Modes. It tries to load, but it flashes a blue screen too fast to read and the system restarts itself. It's basically the same thing that happened when I was having trouble turning Safe Mode on... just worse now that Normal Mode isn't working either.

I have a feeling that doom is imminent...

#12 boopme

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Posted 01 December 2009 - 09:45 PM

Do you have your XP cd. You can insert it and choose a REPAIR install.. XP Repair install
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 Spanky MacLizard

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Posted 01 December 2009 - 11:21 PM

I'll have to look - not sure where it is. :thumbsup:
Shouldn't be that difficult, though. I'll put up a post afterward. May take a bit of time, though.

#14 boopme

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Posted 02 December 2009 - 10:25 AM

We'll keep a light on for ya :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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