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Removing Alpha AntiVirus


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#1 hopelessly

hopelessly

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Posted 14 November 2009 - 08:36 PM

I downloaded malaware bytes and did a full system scan but it did not remove the alpha antivirus malaware. Not sure what to do next.




DDS (Ver_09-10-26.01) - NTFSx86
Run by Genevieve at 20:05:44.48 on Sat 11/14/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.57 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Webroot Desktop Firewall *enabled* {BB4D4DA2-E5DD-478B-94E2-2BBC705E48F3}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Webroot\Desktop Firewall\WDFLogService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Webroot\Desktop Firewall\FirewallNTService.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Webroot\Desktop Firewall\WebrootDesktopFirewall.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\InterVideo\Common\Bin\WinRemote.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgupd.exe
C:\Documents and Settings\Genevieve\Local Settings\Temporary Internet Files\Content.IE5\0TAZ05MJ\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoomail.com/
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {AFD4AD01-58C1-47DB-A404-FBE00A6C5486} - No File
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [Home Theater SchSvr] "c:\program files\common files\intervideo\schsvr\SchSvr.exe"
mRun: [WINREMOTE] "c:\program files\intervideo\common\bin\WinRemote.exe"
mRun: [WebrootDesktopFirewall] c:\program files\webroot\desktop firewall\WebrootDesktopFirewall.exe -t
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/html - {92660925-3cd1-498a-be39-2ac085943545} -
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-24 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-11-24 108552]
R1 pwipf2;pwipf2;c:\windows\system32\drivers\pwipf2.sys [2008-11-22 24576]
S2 Ca533av;Polaroid Digital Cam Video;c:\windows\system32\drivers\Ca533av.sys [2009-6-18 515803]

=============== Created Last 30 ================

2009-11-14 23:15:37 0 d-----w- c:\docume~1\genevi~1\applic~1\Malwarebytes
2009-11-14 23:15:21 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-14 23:15:18 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-14 23:15:18 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-14 23:15:18 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-14 23:07:28 0 d-----w- c:\program files\common files\PC Tools
2009-11-14 23:03:28 0 d-----w- c:\docume~1\genevi~1\applic~1\GetRightToGo
2009-11-14 22:51:39 0 d-----w- c:\windows\system32\appmgmt
2009-11-06 18:29:08 0 d-----w- c:\program files\common files\AAntivirusUninstall
2009-11-06 18:28:44 0 d-----w- c:\program files\AAntivirus
2009-11-05 21:45:08 0 d-----w- c:\program files\Shared
2009-10-28 02:57:13 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-10-28 02:57:13 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2009-10-28 02:55:10 0 d-----w- c:\program files\iPod
2009-10-28 02:54:55 0 d-----w- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-10-28 02:54:54 0 d-----w- c:\program files\iTunes
2009-10-28 02:53:41 0 d-----w- c:\program files\Bonjour
2009-10-28 02:43:39 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-10-28 02:43:39 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-10-28 01:45:41 0 d-----w- c:\program files\Ask.com

==================== Find3M ====================

2009-09-25 05:37:11 667136 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:37:09 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-20 18:35:21 11952 ----a-w- c:\windows\system32\avgrsstx.dll

============= FINISH: 20:07:12.32 ===============

Attached Files



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#2 SifuMike

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Posted 20 November 2009 - 11:17 PM

Hello hopelessly,


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Please download Java Version 6 Update 17
  • Click the "Free Java Download" button.
  • Click "Free Java Download" again
  • Save the file jxpiinstall.exe to your desktop
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    Examples of older versions in Add or Remove Programs:
    Java™ 6 Update 12
    J2SE Runtime Environment 5.0 Update 6

  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jxpiinstall.exe to install the newest version.
Please make sure you turn on the Java Automatic Update Feature
http://java.com/en/download/help/java_update.xml#howto

Note: This feature is available only on Windows XP, 2003, 2000 (SP2 or higher) and set by default for these

***************

Download Security Check by screen317 from here or here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.

***************

Please close FireFox and Internet Explorer browser before running OTM.

Please download OTM by OldTimer and save it to your desktop.
Double click the icon on your desktop to run it.
(Note: If you are running on Vista, right-click on the file and choose Run As Administrator).


Copy the lines in the code box below to the clipboard by highlighting ALL of them and pressing {b]CTRL + C[/b] (or, after highlighting, right-click and choose Copy):
Do not include the word "Code".


:files
c:\program files\common files\AAntivirusUninstall
c:\program files\AAntivirus
:commands
[emptytemp]
[Reboot]


Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.

Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

***************

Update Malwarebytes' Anti-Malware, run it with a "Perform Quick Scan" and post its log.

***************


Please post the Security Check log, the OTM log, the Malwarebytes log, a fresh DDS log and tell me how your computer is running.

Edited by SifuMike, 20 November 2009 - 11:19 PM.

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#3 SifuMike

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Posted 10 December 2009 - 07:20 PM

Due to inactivity, this thread will now be closed.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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