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Can't connect mobile to PC


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#1 Nonic

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Posted 14 November 2009 - 06:24 PM

Hi Everyone
I have a Samsung SGH-A411 mobile phone and am trying to link it to my PC using the USB cable supplied. The phone did not come with a CD ROM so I downloaded and installed the software and the USB driver from the Samsung website. The downloads were saved to my desk top and when I ran them I received confirmation that both had been successfully installed.
However, when I connect the phone I keep getting a Windows message saying "Cannot install this hardware There was a problem installing this hardware. An error occurred during the installation. The data is invalid". I tried uninstalling, rebooting and re-installing, with no luck.
When I go to Control Panel>System>Hardware>Device Manager there is a yellow question mark alongside the Samsung CDMA Technologies entry. Under the General tab for Samsung CDMA Technologies Properties there is a code 1 error message that says [in part] that no driver files have been loaded for this device.
I have tried reinstalling the driver several times without success. I have also used the driver update utility but no luck there either.
I would appreciate any advice as to what is causing this problem and how to resolve.
Thank you in advance
NONIC
Lead Me Not Into Temptation.....I Can Find the Way Myself !!!

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#2 Guest_Funnel Web_*

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Posted 18 November 2009 - 06:09 PM

Go to

Here


Hope This Helps!!!

#3 Nonic

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Posted 20 November 2009 - 03:16 AM

Hi Funnel Web
Thank you for your post. I appreciate your time and interest in posting a response. I have been able to connect my phone to another computer so I have been able to transfer the photo's to disc OK on the second PC. Thanks to your link I have downloaded and printed a copy of the User Manual.
Best Wishes
NONIC :thumbsup:
Lead Me Not Into Temptation.....I Can Find the Way Myself !!!




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