Posted 14 November 2009 - 06:24 PM
I have a Samsung SGH-A411 mobile phone and am trying to link it to my PC using the USB cable supplied. The phone did not come with a CD ROM so I downloaded and installed the software and the USB driver from the Samsung website. The downloads were saved to my desk top and when I ran them I received confirmation that both had been successfully installed.
However, when I connect the phone I keep getting a Windows message saying "Cannot install this hardware – There was a problem installing this hardware. An error occurred during the installation. The data is invalid". I tried uninstalling, rebooting and re-installing, with no luck.
When I go to Control Panel>System>Hardware>Device Manager there is a yellow question mark alongside the Samsung CDMA Technologies entry. Under the General tab for Samsung CDMA Technologies Properties there is a code 1 error message that says [in part] that no driver files have been loaded for this device.
I have tried reinstalling the driver several times without success. I have also used the driver update utility but no luck there either.
I would appreciate any advice as to what is causing this problem and how to resolve.
Thank you in advance
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