Posted 14 November 2009 - 11:42 AM
Sorry, for reposting but it's been ten days and I have had no replies to my first poston this forum. I am just so worried that I am going to lose this computer, so please forgive me.
I posted to another forum the end of Oct.and they replied to me after a few days and referred me to post here after they had me run OTL
Log and OTL Extras Log. They did not think it was virus/malware, etc. problem.
they found this on several of the logs they had me run and post and believed this was the problem:
A parity error was detected on \Device\RaidPort0
Since Oct. 6th I have been experiencing BSOD after computer goes into hibernation. This is the only time I am getting that blue screen. For some reason, the pastt few days I did not get the blue screen but previously was getting it every time I left my computer for any length of time. However, the blue screen was there again this morning once again. This computer is only a few months old. It is an inexpensive desk computer; Compag Presario. AMD Athlon X2 4450e 3GB Dual Core Processor. Hard Drive 250GB Optical Drive
dVD/CD Burner w/LightScribe tech-laser etch silkscreen quality images onto dics. Graphics NVIDIA GeForce 6150 SE Graphics.
This is the info on the blue screen:
Windows has encountered a problem and must shut down to prevent damage to your computer. Under that it says:
...STOP! OXOOOOOO9f, (OXOOOOOO4,OXOOOOO258, OX842AAD78, 0X00000000)
COLLECTING DATA FOR CRASH DUMP...BEGINNING DUMP OF PHYSICAL MEMORY
DUMPING PHYSICAL MEMORY TO DISK 100
PHYSICAL MEMORY DUMP COMPLETE
All drivers check out ok...... everything checked out ok with Norton comprehensive scan. HP Adivsor suggested I Reinstall Adobe Flash Player and download new Yahoo Messenger, which I did. After reinstalling the Yahoo Messenger the blue screen did not appear for a few days, as I stated previously. Now it is back, once again!! I have Norton 360 and have run comprehensive scans and all checks out ok.
Please help... computer is less than a year old. This problem began on 10/6 and has been ongoing since. Other than the mouse freezing and the blue screen it seems to be running ok with no other problems than the two stated.
When I reboot after getting the blue screen, I get a box that says Windows Has Experienced an Unexpected Shutdown and these were the details given in the box:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
Windows has recovered from an unexpected shutdown
OS Version: 6_0_6002
Service Pack: 2_0
Files that help describe the problem:
Again, sorry for reposting but I am so afraid of losing this computer and
I could not afford another right now.