Posted 14 November 2009 - 07:02 AM
Posted 15 November 2009 - 03:38 PM
Posted 16 November 2009 - 05:21 AM
what AV are you running? did you have that AV installed before? Maybe you should try uninstalling it, and then reinstalling it. An OS upgrade is a big upgrade.
Posted 17 November 2009 - 02:10 PM
Have you tried doing a System Restore in Safe Mode?
Posted 23 November 2009 - 06:33 PM
Hi, All
I have just (Flawlessly) Upgraded my Desktop PC from Vista, to W7, Immediately after installation completed I Checked for and Installed the Latest Updates,
I then Installed NIS 2010, once again without a hitch, Installed Latest Updates. etc. apps. Drivers, etc. etc.
Everything went very smoothly, no problems with Upgrade Hanging at 62% or any of the other hitches that have been reported, and I was expecting.
However I am left with one Major Problem, = I decided to test System Restore. I manually set a Restore Point (before placing a File/Folder 0n desktop) and then did a System Restore to this aforementioned restore point, the resulting Dialogue Box was =
"System Restore did not complete successfully, Your computer's files and settings were not changed.
Details;
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporally disable your antivirus program and retry System Restore.
An unspecified error occurred during System Restore, (0x80070005)"
I have Tried Turning Off all the the apps that are turned On, in NIS 2010 including " Product Tamper Protection"
I have done 5 tests to date, varying from all Protection off, to selected portions turned Off, Inc " Product Tamper Protection" only Off.
All have Failed to Restore, and produce the above "Dialogue Box"
Any suggestions Gratefully Received, Thanks, Dave.
Edited by Michael York, 23 November 2009 - 06:36 PM.
Posted 24 November 2009 - 04:35 AM
Hi, All
I have just (Flawlessly) Upgraded my Desktop PC from Vista, to W7, Immediately after installation completed I Checked for and Installed the Latest Updates,
I then Installed NIS 2010, once again without a hitch, Installed Latest Updates. etc. apps. Drivers, etc. etc.
Everything went very smoothly, no problems with Upgrade Hanging at 62% or any of the other hitches that have been reported, and I was expecting.
However I am left with one Major Problem, = I decided to test System Restore. I manually set a Restore Point (before placing a File/Folder 0n desktop) and then did a System Restore to this aforementioned restore point, the resulting Dialogue Box was =
"System Restore did not complete successfully, Your computer's files and settings were not changed.
Details;
System Restore could not access a file. This is probably because an anti-virus program is running on the computer . Temporally disable your antivirus program and retry System Restore.
An unspecified error occurred during System Restore, (0x80070005)"
I have Tried Turning Off all the the apps that are turned On, in NIS 2010 including " Product Tamper Protection"
I have done 5 tests to date, varying from all Protection off, to selected portions turned Off, Inc " Product Tamper Protection" only Off.
All have Failed to Restore, and produce the above "Dialogue Box"
Any suggestions Gratefully Received, Thanks, Dave.
Hi Dave,
This is Mike from the Norton Authorized Support Team.
Norton products contain a security feature called "Norton Product Tamper Protection" which was put into place to stop infections from disabling Norton products. This particular setting needs to be temporarily disabled in order for you to carry out a System Restore. Please carefully follow the instructions in the document below to complete the system restore.
Succesfully perform a System Restore with Norton Internet Security 2010 installed
Thank you,
Mike
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