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annoying crash

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3 replies to this topic

#1 totum


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  • Local time:05:06 AM

Posted 13 November 2009 - 11:40 PM

Hey, i play this online game 'RuneScape' and i play for about 10-15 mins or so and crash.
there is no help on there site so dont ask me to look for help elsewhere ahaha.
i get this java error when it crashes,
MY OCMPUTER IS SERVICE PACK 3, but when i go into add/remove pragrams theres no service pack 3 there, only service pack 2.
when when ingame, theres an option saying use less cpu. when i turn use less cpu on the game never crashes.

# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c91b21a, pid=3736, tid=3772
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot™ Client VM (14.3-b01 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [ntdll.dll+0x1b21a]
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

--------------- T H R E A D ---------------

Current thread (0x03186800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3772, stack(0x03420000,0x03470000)]

siginfo: ExceptionCode=0xc0000005, writing address 0x00000010

EAX=0x00000000, EBX=0x00000000, ECX=0x000006b4, EDX=0x0318e0b8
ESP=0x0346f45c, EBP=0x0346f4d0, ESI=0x0318e0a8, EDI=0x00000000
EIP=0x7c91b21a, EFLAGS=0x00010246

Top of Stack: (sp=0x0346f45c)
0x0346f45c: 0318e0a8 0318e08c 7c901000 7e41882a
0x0346f46c: 7e428ea0 00000000 6d09b8e0 001d0164
0x0346f47c: 00009824 6d0724a0 00000000 0056325c
0x0346f48c: 7e428eab 0318e080 00050152 ee0ab74c
0x0346f49c: 7e428eb0 00000000 0346f490 7e42bd34
0x0346f4ac: 0346f5b8 7e44048f 7e428eb0 0346f4d0
0x0346f4bc: 6d8fefd6 00010002 0318e080 00000000
0x0346f4cc: 000006b4 0318e08c 7c901046 0018e0a8

Instructions: (pc=0x7c91b21a)
0x7c91b20a: 8b 46 10 3b c3 89 45 fc 0f 84 9e 00 00 00 8b 06
0x7c91b21a: ff 40 10 8b 45 fc 83 e0 01 89 45 e8 8b 06 ff 40

Stack: [0x03420000,0x03470000], sp=0x0346f45c, free space=317k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x1b21a]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x05bc2c00 JavaThread "Thread-73" [_thread_blocked, id=3484, stack(0x04360000,0x043b0000)]
0x05553800 JavaThread "Timer-5" [_thread_blocked, id=2084, stack(0x033d0000,0x03420000)]
0x059b9800 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=2016, stack(0x03a40000,0x03a90000)]
0x05ed0400 JavaThread "Thread-71" daemon [_thread_blocked, id=2444, stack(0x1c120000,0x1c170000)]
0x05605c00 JavaThread "Thread-67" daemon [_thread_blocked, id=3312, stack(0x18350000,0x183a0000)]
0x03346000 JavaThread "Thread-65" daemon [_thread_blocked, id=2868, stack(0x03870000,0x038c0000)]
0x0577b800 JavaThread "Thread-64" daemon [_thread_in_native, id=3580, stack(0x03e00000,0x03e50000)]
0x05928400 JavaThread "Thread-63" daemon [_thread_blocked, id=3240, stack(0x039f0000,0x03a40000)]
0x062b1400 JavaThread "Thread-62" daemon [_thread_blocked, id=3172, stack(0x039a0000,0x039f0000)]
0x031c5000 JavaThread "AWT-Shutdown" [_thread_blocked, id=652, stack(0x037d0000,0x03820000)]
0x02a83400 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=2740, stack(0x04640000,0x04690000)]
0x02ae1400 JavaThread "TimerQueue" daemon [_thread_blocked, id=2020, stack(0x043b0000,0x04400000)]
0x02a93800 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=3956, stack(0x03780000,0x037d0000)]
0x0319e400 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=3944, stack(0x03690000,0x036e0000)]
0x03199c00 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3940, stack(0x03640000,0x03690000)]
0x0318f800 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3936, stack(0x035b0000,0x03600000)]
0x0318a800 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=3920, stack(0x03560000,0x035b0000)]
=>0x03186800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3772, stack(0x03420000,0x03470000)]
0x03180800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3904, stack(0x03380000,0x033d0000)]
0x02b6e400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=3900, stack(0x03130000,0x03180000)]
0x02b5d400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3884, stack(0x02ff0000,0x03040000)]
0x02af5c00 JavaThread "Timer-0" [_thread_blocked, id=3888, stack(0x02fa0000,0x02ff0000)]
0x02ad8c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3196, stack(0x02d50000,0x02da0000)]
0x02ad3000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3752, stack(0x02d00000,0x02d50000)]
0x02ad1400 JavaThread "Attach Listener" daemon [_thread_blocked, id=3204, stack(0x02cb0000,0x02d00000)]
0x02ad0000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3852, stack(0x02c60000,0x02cb0000)]
0x02a91800 JavaThread "Finalizer" daemon [_thread_blocked, id=3880, stack(0x02c10000,0x02c60000)]
0x02a8cc00 JavaThread "Reference Handler" daemon [_thread_blocked, id=3756, stack(0x02bc0000,0x02c10000)]
0x002b6800 JavaThread "main" [_thread_blocked, id=3876, stack(0x008c0000,0x00910000)]

Other Threads:
0x02a8b400 VMThread [stack: 0x02b70000,0x02bc0000] [id=3760]
0x02ae3000 WatcherThread [stack: 0x02da0000,0x02df0000] [id=3200]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

def new generation total 5632K, used 5022K [0x20990000, 0x20fa0000, 0x210f0000)
eden space 5056K, 87% used [0x20990000, 0x20de7ac0, 0x20e80000)
from space 576K, 100% used [0x20e80000, 0x20f10000, 0x20f10000)
to space 576K, 0% used [0x20f10000, 0x20f10000, 0x20fa0000)
tenured generation total 74048K, used 61218K [0x210f0000, 0x25940000, 0x26990000)
the space 74048K, 82% used [0x210f0000, 0x24cb8bb0, 0x24cb8c00, 0x25940000)
compacting perm gen total 12288K, used 9107K [0x26990000, 0x27590000, 0x2a990000)
the space 12288K, 74% used [0x26990000, 0x27274c78, 0x27274e00, 0x27590000)
ro space 8192K, 63% used [0x2a990000, 0x2aea8b20, 0x2aea8c00, 0x2b190000)
rw space 12288K, 53% used [0x2b190000, 0x2b805138, 0x2b805200, 0x2bd90000)

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da8b000 C:\Program Files\Java\jre6\bin\client\jvm.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x6d7b0000 - 0x6d7bc000 C:\Program Files\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program Files\Java\jre6\bin\java.dll
0x6d290000 - 0x6d298000 C:\Program Files\Java\jre6\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7f0000 - 0x6d7ff000 C:\Program Files\Java\jre6\bin\zip.dll
0x6d430000 - 0x6d436000 C:\Program Files\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x3d930000 - 0x3da16000 C:\WINDOWS\system32\WININET.dll
0x02df0000 - 0x02df9000 C:\WINDOWS\system32\Normaliz.dll
0x78130000 - 0x78262000 C:\WINDOWS\system32\urlmon.dll
0x3dfd0000 - 0x3e1b8000 C:\WINDOWS\system32\iertutil.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x6d6b0000 - 0x6d6f3000 C:\Program Files\Java\jre6\bin\regutils.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x7d1e0000 - 0x7d49c000 C:\WINDOWS\system32\msi.dll
0x6d610000 - 0x6d623000 C:\Program Files\Java\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000 C:\Program Files\Java\jre6\bin\nio.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x6d230000 - 0x6d284000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll
0x6d790000 - 0x6d798000 C:\Program Files\Java\jre6\bin\sunmscapi.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files\Java\jre6\bin\dcpr.dll
0x6d7a0000 - 0x6d7af000 C:\Program Files\Java\jre6\bin\unpack.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x6d520000 - 0x6d544000 C:\Program Files\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Program Files\Java\jre6\bin\jsoundds.dll
0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll
0x5ed00000 - 0x5edcc000 C:\WINDOWS\system32\OPENGL32.dll
0x68b20000 - 0x68b40000 C:\WINDOWS\system32\GLU32.dll
0x73760000 - 0x737ab000 C:\WINDOWS\system32\DDRAW.dll
0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
0x10010000 - 0x10248000 C:\WINDOWS\system32\iglicd32.dll
0x10250000 - 0x102d2000 C:\WINDOWS\system32\igldev32.dll
0x10000000 - 0x1000d000 C:\WINDOWS\.jagex_cache_32\runescape\jagmisc.dll
0x6d360000 - 0x6d366000 C:\Program Files\Java\jre6\bin\jawt.dll
0x03540000 - 0x03555000 C:\WINDOWS\.jagex_cache_32\runescape\jaggl.dll

VM Arguments:
jvm_args: -D__jvm_launched=294943863 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Xmx96m -Dsun.java2d.noddraw=true
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid1076_pipe3,read_pipe_name=jpi2_pid1076_pipe2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\Intel\DMIX;C:\Program Files\TortoiseSVN\bin
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2 (1 cores per cpu, 2 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 1030888k(399120k free), swap 2483736k(1889528k free)

vm_info: Java HotSpot™ Client VM (14.3-b01) for windows-x86 JRE (1.6.0_17-b04), built on Oct 11 2009 00:52:06 by "java_re" with MS VC++ 7.1

time: Fri Nov 13 22:55:30 2009
elapsed time: 1406 seconds

Edited by totum, 13 November 2009 - 11:42 PM.

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#2 Andrew


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Posted 14 November 2009 - 05:56 AM

Hi totum,

You should finish up with your HijackThis Log here: http://www.bleepingcomputer.com/forums/t/267465/root-repealdds/ before trying to solve other, pssibly related, problems. You may PM any staff member to have your HijackThis thread re-opened.

#3 totum

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Posted 25 November 2009 - 04:06 AM

can u please close this thread and http://www.bleepingcomputer.com/forums/t/267465/root-repealdds/ there old and outdated. grr

#4 Andrew


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Posted 25 November 2009 - 01:04 PM

The other one has already been closed by Orange Blossom. Let us know if you need help with posting, generating logs, etc!

This topic is closed.

Edited by Amazing Andrew, 25 November 2009 - 01:05 PM.

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