HijackThis Log: Please help Diagnose

This started with an Antivirus System Pro infection 4 days ago. I thought I had it under control until I noticed hijacked search engine results in IE. I thought it was limited to that, but I just noticed hijacked results from Google while using Firefox as well.

Symantec Enterprise 10.1.5.5 (updated 11/13) is installed by default. I've also tried Malwarebytes, Housecall, and Ad-Aware in that order. All come back clean.

Below is my HijackThis log.

Thanks in advance.

----------------------------------------------------


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:14 PM, on 11/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\HidFind.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2080404
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2080404
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=dqVM-We0YVdNl9oMQiDjBjR8VPo
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: SysShield IE Popup Blocker - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\SysShield Tools\Internet Eraser\pkext.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: AbsoluteShield - {EE9DD090-902D-4623-9360-FB7D8666202B} - C:\Program Files\SysShield Tools\Internet Eraser\AbsoluteBar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [SecureUpgrade] C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ConnectionCenter] "C:\Program Files\Citrix\ICA Client\concentr.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {06D59DC6-5304-432D-A1CE-67E531410F9F} (CHListFactory Object) - http://10.204.118.35/BusinessPortal/UI/Res...ebBehaviors.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo.../sysreqlab3.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1229116082781
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1229116065468
O16 - DPF: {CAFECAFE-0013-0001-0013-ABCDEFABCDEF} (JInitiator 1.3.1.13) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://tx95ra01.wkglobal.net/dana-cached/s...perSetupSP1.cab
O20 - Winlogon Notify: gemsafe - C:\Program Files\Gemplus\GemSafe Libraries\BIN\WLEventNotify.dll
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\StacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NTRU TSS v1.2.1.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WaveEnrollmentService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Authentication Manager\WaveEnrollmentService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11434 bytes

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:

• Click on the My Controls link at the top of the page to enter your control panel.
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• Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.

Information on A/V control HERE

The problem started with an Antivirus System Pro infection. I've cleaned the main infection, but two symptoms linger.

The first is that any attempts to boot in Safe Mode result in an instant blue screen. I figure this is due to deleted or corrupted files.

The second problem as mentioned in the original post is that search engine results are being hijacked/redirected in both Google and Yahoo. This happens in both IE7 and Firefox.

If I do a search and click on a resulting link there's a high chance I'll get redirected. It doesn't happen every time, at least 2/3 though.

So far I've tried Symantec Enterprise AV, Malwarebytes, Housecall, and AdAware and all come up clean.

DDS log below. Attach.zip attached.

Thanks again in advance for any assistance.

NOTE: I am leaving on a trip for roughly a week tomorrow morning and will not be able to access the infected machine during that time. Possibly zero internet access at all during this period. If possible please do not lock this topic due to inactivity. I will be returning Mon the 30th.



DDS (Ver_09-10-26.01) - NTFSx86
Run by USER at 17:16:25.12 on Sat 11/21/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1293 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: ZoneAlarm Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\StacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\TextPad 5\TextPad.exe
C:\WINDOWS\system32\mmc.exe
C:\Documents and Settings\USER\Desktop\Side Notes\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2080404
uSearch Bar =
uInternet Connection Wizard,ShellNext = hxxp://127.0.0.1:4664/&s=dqVM-We0YVdNl9oMQiDjBjR8VPo
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: PopKiller Class: {9a23b8a4-c6c9-4a68-8fa6-5f905dc8ff80} - c:\program files\sysshield tools\internet eraser\pkext.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: AbsoluteShield: {ee9dd090-902d-4623-9360-fb7d8666202b} - c:\program files\sysshield tools\internet eraser\AbsoluteBar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] c:\program files\wave systems corp\SecureUpgrade.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {06D59DC6-5304-432D-A1CE-67E531410F9F} - hxxp://10.204.118.35/BusinessPortal/UI/ResultViewer/Scripts/MBFWebBehaviors.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229116082781
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229116065468
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFECAFE-0013-0001-0013-ABCDEFABCDEF}
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://tx95ra01.wkglobal.net/dana-cached/setup/JuniperSetupSP1.cab
Notify: gemsafe - c:\program files\gemplus\gemsafe libraries\bin\WLEventNotify.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
LSA: Authentication Packages = msv1_0 wvauth

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mdicke~1.fac\applic~1\mozilla\firefox\profiles\b4004041.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPJinit13113.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-11-10 64288]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2009-9-8 65584]
R1 NEOFLTR_600_12507;Juniper Networks TDI Filter Driver (NEOFLTR_600_12507);c:\windows\system32\drivers\NEOFLTR_600_12507.sys [2007-12-27 64160]
R1 NEOFLTR_620_13527;Juniper Networks TDI Filter Driver (NEOFLTR_620_13527);c:\windows\system32\drivers\NEOFLTR_620_13527.sys [2008-8-28 64480]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-19 79432]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-9-24 1184912]
R2 Wave UCSPlus;Wave UCSPlus;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R3 DXEC01;DXEC01;c:\windows\system32\drivers\dxec01.sys [2006-11-2 97536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
R3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);c:\windows\system32\drivers\vrtaucbl.sys [2009-7-9 50944]
S2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
S3 EraserUtilDrv10741;EraserUtilDrv10741;\??\c:\program files\common files\symantec shared\eengine\eraserutildrv10741.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrv10741.sys [?]
S3 UltraMonMirror;UltraMonMirror;c:\windows\system32\drivers\ultramonmirror.sys --> c:\windows\system32\drivers\UltraMonMirror.sys [?]

=============== Created Last 30 ================

2009-11-21 23:10:27 9138176 ----a-w- c:\documents and settings\USER\ntuser.tmp
2009-11-21 23:02:36 0 d-s---w- C:\ComboFix
2009-11-11 15:28:37 3255 ----a-w- c:\windows\system32\wbem\Outlook_01ca62e3a370c87a.mof
2009-11-11 05:42:41 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-11 05:09:47 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-11-11 05:09:35 93360 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-11 05:06:21 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-11-11 05:06:07 0 d-----w- c:\program files\Lavasoft
2009-11-10 18:51:32 160272 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-11-10 18:31:42 0 d-----w- c:\program files\Trend Micro

==================== Find3M ====================

2009-11-14 02:52:39 246386 ----a-w- c:\windows\system32\nvModes.dat
2009-10-21 04:08:54 3598336 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-10-02 07:01:31 86016 ----a-w- c:\windows\system32\OpenAL32.dll
2009-10-02 07:01:31 409600 ----a-w- c:\windows\system32\wrap_oal.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 10:28:59 70656 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-28 10:28:59 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-08-27 05:18:44 634648 ------w- c:\windows\system32\dllcache\iexplore.exe
2009-08-27 05:18:41 161792 ------w- c:\windows\system32\dllcache\ieakui.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll
2008-09-26 16:34:52 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092620080927\index.dat

============= FINISH: 17:18:08.10 ===============

Edited by maz104, 21 November 2009 - 11:44 PM.

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.

• Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.
  
  
• Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
  
  
• Please reply to this post when you return.

The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks

Still here. Back a couple days early.

Edited by maz104, 28 November 2009 - 08:10 PM.

Hello maz104,

This looks like a rootkit.

Please save this file to your desktop. Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK.

"%userprofile%\desktop\win32kdiag.exe" -f -r

When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.


Then

Please copy the contents of the code box below, open notepad and paste it there. On the top toolbar in notepad select file, then save as. In the box that opens type in peek.bat for the file name. Right below that click the down arrow in the line for save as and select all files. Save this to your desktop and close notepad.

@ECHO OFF
DIR /a/s C:\WINDOWS\scecli.dll C:\WINDOWS\netlogon.dll C:\WINDOWS\eventlog.dll C:\Windows\cngaudit.dll >Log.txt
START Log.txt
DEL %0

Locate the peek.bat icon on your desktop and double click it. Then copy and paste the resulting log in your next reply.


Finally see if you can run Gmer

Please download GMER from one of the following locations and save it to your desktop:

• Main Mirror
  This version will download a randomly named file (Recommended)
• Zipped Mirror
  This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

• Disconnect from the Internet and close all running programs.
• Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
• Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
• Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
  
  
  
• GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
• If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
• Now click the Scan button. If you see a rootkit warning window, click OK.
• When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
• Click the Copy button and paste the results into your next reply.
• Exit GMER and re-enable all active protection when done.

-- If you encounter any problems, try running GMER in Safe Mode.

Thanks

Win32kDiag.txt contents:

Running from: C:\Documents and Settings\MDICKERSON.FACTS\desktop\win32kdiag.exe
Log file at : C:\Documents and Settings\MDICKERSON.FACTS\Desktop\Win32kDiag.txt
Removing all found mount points.
Attempting to reset file permissions.
WARNING: Could not get backup privileges!
Searching 'C:\WINDOWS'...


Finished!

peek.bat Log.txt:

Volume in drive C has no label.
 Volume Serial Number is 2C9D-F986

 Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004  05:00 AM		   180,224 scecli.dll

 Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004  05:00 AM		   407,040 netlogon.dll

 Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004  05:00 AM			55,808 eventlog.dll
			   3 File(s)		643,072 bytes

 Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008  06:12 PM		   181,248 scecli.dll

 Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008  06:12 PM		   407,040 netlogon.dll

 Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008  06:11 PM			56,320 eventlog.dll
			   3 File(s)		644,608 bytes

 Directory of C:\WINDOWS\system32

04/13/2008  06:12 PM		   181,248 scecli.dll

 Directory of C:\WINDOWS\system32

04/13/2008  06:12 PM		   407,040 netlogon.dll

 Directory of C:\WINDOWS\system32

04/13/2008  06:11 PM			56,320 eventlog.dll
			   3 File(s)		644,608 bytes

	 Total Files Listed:
			   9 File(s)	  1,932,288 bytes
			   0 Dir(s)  94,583,070,720 bytes free

GMER log:
Did not receive an initial warning so I just hit Scan. Here are the results.

GMER 1.0.15.15252 - http://www.gmer.net
Rootkit scan 2009-11-29 07:37:34
Windows 5.1.2600 Service Pack 3
Running: 7741jer3.exe; Driver: C:\DOCUME~1\MDICKE~1.FAC\LOCALS~1\Temp\afqyyfod.sys


---- System - GMER 1.0.15 ----

SSDT 8A7FB930 ZwAlertResumeThread
SSDT 8AA79A20 ZwAlertThread
SSDT 8A8C2368 ZwAllocateVirtualMemory
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwConnectPort [0xB7AFDFC0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateFile [0xB7AFAC80]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateKey [0xB7B15170]
SSDT 8A7FAD58 ZwCreateMutant
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreatePort [0xB7AFE580]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcess [0xB7B12900]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateProcessEx [0xB7B12B10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateSection [0xB7B16B10]
SSDT 8A8CD8C8 ZwCreateThread
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwCreateWaitablePort [0xB7AFE670]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteFile [0xB7AFB210]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDeleteKey [0xB7B159F0]
SSDT \??\C:\Program Files\Symantec\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xB7EA2350]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwDuplicateObject [0xB7B12280]
SSDT 8AA007A0 ZwFreeVirtualMemory
SSDT 8A7FB6A8 ZwImpersonateAnonymousToken
SSDT 8A7FB7F0 ZwImpersonateThread
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey [0xB7B15F10]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwLoadKey2 [0xB7B15F90]
SSDT 8A825110 ZwMapViewOfSection
SSDT 8AA63C40 ZwOpenEvent
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenFile [0xB7AFB070]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenProcess [0xB7B14180]
SSDT 8A898EA8 ZwOpenProcessToken
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwOpenThread [0xB7B13F40]
SSDT 8AA01ED0 ZwOpenThreadToken
SSDT 8A8B0EF0 ZwQueryValueKey
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRenameKey [0xB7B166F0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwReplaceKey [0xB7B16150]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRequestWaitReplyPort [0xB7AFDBE0]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwRestoreKey [0xB7B16540]
SSDT 8AA5F0E8 ZwResumeThread
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSecureConnectPort [0xB7AFE190]
SSDT 8AA7E568 ZwSetContextThread
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSetInformationFile [0xB7AFB440]
SSDT 8AA82938 ZwSetInformationProcess
SSDT 8AA840A8 ZwSetInformationThread
SSDT \??\C:\Program Files\Symantec\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xB7EA2580]
SSDT 8AA5C878 ZwSuspendProcess
SSDT 8AA89340 ZwSuspendThread
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwSystemDebugControl [0xB7B13200]
SSDT \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD) ZwTerminateProcess [0xB7B13080]
SSDT 8A969540 ZwTerminateThread
SSDT 8A9C7688 ZwUnmapViewOfSection
SSDT 8A8C3688 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2C7C 80504518 12 Bytes [80, E5, AF, B7, 00, 29, B1, ...]
.text ntkrnlpa.exe!ZwCallbackReturn + 2EFC 80504798 4 Bytes CALL E6DAED8D
.text ntkrnlpa.exe!ZwCallbackReturn + 2FB8 80504854 12 Bytes [78, C8, A5, 8A, 40, 93, A8, ...] {JS 0xffffffffffffffca; MOVSD ; MOV AL, [EAX-0x6d]; TEST AL, 0x8a; ADD [EDX], DH; MOV CL, 0xb7}
.rsrc C:\WINDOWS\system32\drivers\atapi.sys entry point in ".rsrc" section [0xB9F037AC]
? srescan.sys The system cannot find the file specified. !
.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB95D6360, 0x36E81D, 0xE8000020]

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [B7B02B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [B7B02930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [B7B03260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [B7B00E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [B7B00E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [B7B02B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [B7B02930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [B7B03260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [B7B02B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [B7B00E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [B7B03260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [B7B02930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [B7B03260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [B7B02930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [B7B02B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [B7B00E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [B7B02B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [B7B02930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [B7B03260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [B7B02B20] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisDeregisterProtocol] [B7B00E90] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [B7B03260] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [B7B02930] \SystemRoot\System32\vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

Device \Driver\Tcpip \Device\Ip vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

AttachedDevice \Driver\Tcpip \Device\Ip Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\Ip NEOFLTR_620_13527.SYS (NetBIOS Redirector/Juniper Networks)

Device \Driver\Tcpip \Device\Tcp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

AttachedDevice \Driver\Tcpip \Device\Tcp NEOFLTR_620_13527.SYS (NetBIOS Redirector/Juniper Networks)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)

Device \Driver\Tcpip \Device\Udp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

AttachedDevice \Driver\Tcpip \Device\Udp NEOFLTR_620_13527.SYS (NetBIOS Redirector/Juniper Networks)
AttachedDevice \Driver\Tcpip \Device\Udp Lbd.sys (Boot Driver/Lavasoft AB)

Device \Driver\Tcpip \Device\RawIp vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)

AttachedDevice \Driver\Tcpip \Device\RawIp NEOFLTR_620_13527.SYS (NetBIOS Redirector/Juniper Networks)

Device \Driver\Tcpip \Device\IPMULTICAST vsdatant.sys (TrueVector Device Driver/Check Point Software Technologies LTD)
Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device B4917D20

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Roxio)
Device \Driver\00001748 -> \Driver\atapi \Device\Harddisk0\DR0 8AA0550C

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@DeviceNotSelectedTimeout 15
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@GDIProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@Spooler yes
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@swapdisk
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@TransmissionRetryTimeout 90
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@USERProcessHandleQuota 10000
Reg HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows@LoadAppInit_DLLs 1

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

Edited by maz104, 29 November 2009 - 11:11 AM.

The atapi.sys driver seems to be modified (for modified, read infected)

Please download ComboFix from one of these locations:

• Bleepingcomputer
• ForoSpyware
• GeeksToGo

* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
• Double click on Combofix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Thanks

That appears to have fixed it.

I've tested the search results from multiple engines and browsers and they are behaving correctly.

I've attached the log from ComboFix as requested.

Thanks m0le!

Edited by maz104, 30 November 2009 - 12:50 PM.

Yes, that's removed the major cause. I would still like a couple more scans to make sure nothing is lingering.

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then an online scan

I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
• Check
• Click the button.
• Accept any security warnings from your browser.
• Check
• Push the Start button.
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, push
• Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• Push the button.
• Push

Thanks

I reran a full scan with MalwareBytes since I use that normally (see original post) and it came up clean.

ESET just detected and deleted the file that ComboFix had quarantined.

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\atapi.sys.vir Win32/Olmarik.PY virus deleted - quarantined


All good. Thanks again.

Your log is clean. Good stuff!

Let's firstly do some housekeeping


Old versions of Java are a backdoor for malware. JavarRa will update to the most recent and remove previous versions.

Please download JavaRa and save the file to your desktop.

• Right click and Extract All and a new folder called "JavaRa" will be extracted
• Once extracted, open that folder and run JavaRa.exe with the picture.
• Select your Language which is probably English
• Click Search For Updates
• Select Update Using jucheck.exe
• Click Search
• If a newer version is found, allow it to be installed (The current version is: "Java Runtime Environment (JRE)" JRE 6 Update 17.)
• Uncheck the Google Toolbar option. (if you don't want the Google tool bar)

• When complete, click Remove Older Versions in the JavaRa interface and allow it to proceed
• When that is complete, click Additional Tasks, then select Remove Useless JRE Files and click Go
• It will now begin to remove older versions. Please be paitent while it does the removal process.
• Exit the tool when complete.

Uninstall ComboFix

Remove Combofix now that we're done with it.

• Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
• Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
  
• Please follow the prompts to uninstall Combofix.
• You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.

• Download OTC by OldTimer and save it to your desktop.
• Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
• Then Click the big button.
• You will get a prompt saying "Being Cleanup Process". Please select Yes.
• Restart your computer when prompted.

Here's a list of ways you can avoid problems in the future:

Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


That's it maz104, happy surfing!

Cheers,

m0le

Since this issue appears to be resolved ... this topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.