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Vista and HP help :(

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#1 atvlady


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Posted 13 November 2009 - 10:08 AM

I am not sure where to put this topic since none really fit what it is about. So if it needs to be moved, please do so. I have Windows Vista and a HP c7280 all in one. Nov 7 there was a notification of a update to v3.5 on HP (I had v2.5) so I updated it. Three days ago I opened the HP software to upload 4 pictures to print and low and behold there was 15,000 icons, photos and images in the photo library! WTH! Somehow the software has taken all the icons from inside the computer and saved them as pictures and also when I visit a webpage it is saving the images from it as photos also. So I contacted HP. Useless they are. I have tried uninstalling and reinstalling the software 3 times, v3.5 twice and v2.5 once. Everytime I reinstall the software, the photos are still there!
Can someone tell me how to get ALL of the software out of my computer so when I go to install it again hopefully it won't save all those icons and images as I am going to reinstall v2.5. Please someone help me:(

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#2 Aus Smithy

Aus Smithy

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Posted 14 November 2009 - 02:36 AM

Try a System Restore to a point before Nov 7.

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