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Ad Aware and SuperAntiSpyware Free stop

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#1 sparkyd


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Posted 13 November 2009 - 09:54 AM

As in title both Ad Aware and SuperAntiSpyware Free stop or freeze during scan. AdAware sometimes will close unexpectedly or will just stop scanning and become non-responsive. I have newest install of AdAware. I am running Windows XP Pro and use Avast, Spyware Terminator and Malwarebytes Anti-Malware and they all run with no problem. Mbam finds no infections, so could I have an infection that is preventing AdAware and SuperAntiSpyware from completing their scans?

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#2 garmanma


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Posted 14 November 2009 - 09:25 PM

Try running this application first and then try scanning again

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again
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#3 sparkyd

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Posted 26 November 2009 - 05:54 PM

I downloaded and ran RKill and AdAware still stops during scan when it is scanning cldis's. I am not sure it is something with the software or not.

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