There's one additional program that we recommend before you post a Hijack This log and it's Spybot Search and Destroy. It's freeware so it will not cost you anything additional.
Let me also recommend that you run Spyware Doctor once more, but instead of just a regular reboot, shut the computer down when it asks for the reboot and start it again in safe mode. That may prevent a driver that's protecting the malware from being removed from starting.
In any case, if the above is not completely successful download Hijack This and follow the instructions given to you on our forum.
Read this pinned post in the HijackThis forum, here Carefully read and follow all directions exactly.
Run a log, and post it in the HJT forum, at this link
.Do not attempt to fix anything yourself using the program.
A trained, expert member of our HJT Team will analyze your log and offer assistance.
Please be patient. It may take a while to get a response because the members of the HJT Team are kept very busy.So Please be patient
. This team is manned by volunteers. They will help you as soon as possible
Once you have posted your HJT log, please DO NOT make another post in the HJT log forum until your log posting has been answered by a member of our HJT Team.
The first thing they look for, when looking for logs to respond to, is 0 replies
. If you make an additional post, it will show 1 reply
A team member, looking to see if a reply has been made might assume someone is already assisting you and may not respond, assuming you have already been helped.
So, just post your log as instructed and wait for a response by a HJT team member.
Edited by Enthusiast, 06 August 2005 - 10:39 AM.