This is my first post here and I would appreciate any help or advice very much. A friend brought his laptop to me today which seems to be infected with a virus. I upgraded memory in it from 512mb to 2gb about 3 weeks ago but I don't think this is the issue as I've since tried the previous memory as well and both have the same results.
It's a Gateway MX-6958 laptop with Windows XP Media Center Edition with SP3, Intel T2300 1.66ghz Pricessor and a 60g hard drive.
First notice he had of any issues was when running a complete AVG scan the system hung and went to blue screen about 3 minutes into the scan. The error on the blue screen is:
PAGE_FAULT_IN_NONPAGED_AREA STOP 0x00000050 (0x01FC0000, 0x00000000, 0x863FFC0, 0x00000000).
AVG seems to be the only program that causes the blue screen as I've ran Adaware and Superantispyware and both completed but didn't find anything. I have noticed that when going to certain sites such as superantispyware.com I get re-directed to other sites which give me the infamous pop-up saying my computer is infected and click OK to fix the issue. Of course I didn't click this and got out as soon as I could.
I did some research before I noticed the redirected website issue on the stop code above and some possibilities were a corrupted video driver or memory. Since I already excluded the memory I deleted the video driver and it still does it.
Then I tried to boot into Safe Mode to try and run a full AVG scan and the system will not even boot into safe mode at all. I get the blue screen every time I try with a different error message stating:
STOP 0x0000007E (0xC0000005), 0x80537009, 0xF7A39E0, 0xF7A390DC.
I've also tried going to Houscalls online virus scan but I keep getting re-directed to other sites.
I'm usually pretty good at this sort of thing but this one has me stumped and I really want to avoid a reformat and install at all cost so any help would be GREATLY appreciated.
PS: I forgot to mention I've also tried Last Known good configuration and System Restore. The most distant restore point was only 10 days ago, neither helped.
Edited by Jakeman02, 12 November 2009 - 10:27 PM.