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Need Help In Checking My System


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#1 2liter

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Posted 12 November 2009 - 07:28 PM

I really need some help in checking out my system. I had that annoying Antivirus Spyware on my computer, removed it with Malwarebytes, and although nothing is coming up in spyware/virus checks, my computer hasn't been the same. The system runs so much slower, the internet is way slower than it should be, and sometimes programs will freeze or crash even when no other program is running. When I use the internet, it's almost like it's trying to catch up or something. Like, it will try to load fast, but stalls and then starts to load slow. My AIM also just randomly crashes and it never used to do that before the virus. Something just isn't right, and I want to know if it is something that I can fix... Thank you. -Lida

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#2 garmanma

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Posted 14 November 2009 - 09:18 PM

:trumpet:
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

=========================

:flowers:
Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 2liter

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Posted 15 November 2009 - 05:32 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/15 16:16
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB7FFF000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\documents and settings\shawn\local settings\temp\etilqs_jbwbeo9twqexdz1i007b
Status: Allocation size mismatch (API: 4096, Raw: 0)

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c2a00

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c2730

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c28a0

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3340

#: 052 Function Name: NtCreateSymbolicLinkObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c2f90

#: 053 Function Name: NtCreateThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3c60

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c2b60

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c0f80

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c2520

#: 125 Function Name: NtOpenSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3170

#: 173 Function Name: NtQuerySystemInformation
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3910

#: 206 Function Name: NtResumeThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3c10

#: 213 Function Name: NtSetContextThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3f90

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c4560

#: 237 Function Name: NtSetSecurityObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3bfc40

#: 254 Function Name: NtSuspendThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3bc0

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c12f0

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c3760

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c2a20

Shadow SSDT
-------------------
#: 013 Function Name: NtGdiBitBlt
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c11c0

#: 378 Function Name: NtUserFindWindowEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c0be0

#: 383 Function Name: NtUserGetAsyncKeyState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3bfbc0

#: 416 Function Name: NtUserGetKeyState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3bfc00

#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c0ae0

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c4340

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c0b90

#: 502 Function Name: NtUserSendInput
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c0080

#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c4180

#: 552 Function Name: NtUserSetWinEventHook
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xed3c4390

==EOF==









When I closed RootRepeal I got a warning saying that the number of SSDT entries from the kernel and the number on-disk are different (297 and 284).










Running from: C:\Documents and Settings\shawn\Desktop\Suzi PC FILES\All Music\Win32kDiag.exe

Log file at : C:\Documents and Settings\shawn\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...





Finished!



















Volume in drive C has no label.
Volume Serial Number is 6DF3-D6AC

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 03:00 AM 180,224 scecli.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 03:00 AM 407,040 netlogon.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 03:00 AM 55,808 eventlog.dll
3 File(s) 643,072 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\system32

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\system32

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\system32\dllcache\cache

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\system32\dllcache\cache

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32\dllcache\cache

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Total Files Listed:
12 File(s) 2,576,896 bytes
0 Dir(s) 3,736,051,712 bytes free

#4 garmanma

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Posted 16 November 2009 - 06:05 PM

Now that you were successful in creating those two logs you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck


Be sure to include the Root Repeal error
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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