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Infection Unknown [Moved]


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8 replies to this topic

#1 mbcdg

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Posted 12 November 2009 - 07:25 PM

I'm a newbie to the bleepingcomputer.com forums. I'm also feeling like a newbie to Window XP too. I've have solved many issues in the past, but this infection is just wearing on my patience. So... I need help from the professionals.

I noticed my Google searches are bring hijacked within FireFox. I ran Malwarebytes' AntiMalware a few times over the last couple days and found:

(worm.Allaple)
(Trojan.FakeAlert)
(Malware.Trace)
skynetrdpgixf (Rootkit.TDSS)
(Rogue.SecurityTool)
and more...

Having used ComboFix in the past, I thought I'd find It and run it. (Of course, this was before I came here.) It crashed my machine, so I tried safemode. Well, my safemode no longer works. So, I then decided to use msconfig to disable everything. After trying to apply the changes I made in msconfig, and error message popped stating that I do not have permission. However, I ignored the error and it rebooted in "Diagnostic Mode". I ran ComboFix again, and it worked. I thought I may have out smarted the infection.

The machine seemed to run better/faster with no apparent issues. Until, my hijacked Google searches came back.

I'm ready and open to any suggestions/help. Thanks.

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#2 Orange Blossom

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Posted 13 November 2009 - 12:18 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 boopme

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Posted 13 November 2009 - 02:43 PM

Hi, let's ee what may still be showing..

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 mbcdg

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Posted 13 November 2009 - 07:35 PM

I tried to do as you instructed, however I cannot go into Safe Mode.

I was able to run Malwarebytes. I pasted the log below.

I didn't want to continue without further instruction.


--------------------------------------------


Malwarebytes' Anti-Malware 1.41
Database version: 3166
Windows 5.1.2600 Service Pack 3

11/13/2009 6:58:27 PM
mbam-log-2009-11-13 (18-58-27).txt

Scan type: Quick Scan
Objects scanned: 119610
Time elapsed: 2 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\smss.exx (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

#5 boopme

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Posted 14 November 2009 - 04:13 PM

Ok, please run the rest in Normal mode so we can see what may be left.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 mbcdg

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Posted 15 November 2009 - 05:38 PM

After a reboot from scanning with Super went into Super to retreive the log I experienced the following:

-Avira pop-up warning (C:\WINDOWS\system32\critical_warning.html - TR/Scrip.Agent.html.U)
-Zone Alarm Alert (system64.exe trying to access the trusted zone.) I denied access.

I then checked the log of Avira when started during the last boot.

-------------------------------------
11/15/2009,16:15:02 Keyfile contains a valid license. The Avira AntiVir Personal - Free Antivirus will run as a fully functional version!
11/15/2009,16:15:02 AntiVir Guard version: 9.00.01.32,engine version 8.2.1.65,VDF version: 7.1.6.234
11/15/2009,16:15:03 AntiVir Guard was enabled.
11/15/2009,16:15:03 Avira AntiVir Personal - Free Antivirus has been started successfully!
11/15/2009,16:15:03 [CONFIG] On-Access configuration used:
- Files to scan: scan files from local drives
- Files to scan: All files
- Device mode: scan files on open, scan files on close
- Actions: ask the user
- Scan archive: Disabled
- Heuristic: Enabled
- Win32 file heuristic: Medium detection level
- Logfile report level Default
11/15/2009,16:25:28 [WARNING] Is the TR/Agent.AH.478 Trojan!
C:\WINDOWS\system32.exe
[USER] NT AUTHORITY\SYSTEM
[INFO] No right to access the file.
11/15/2009,16:25:28 [WARNING] Is the TR/Agent.AH.478 Trojan!
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\PPRII9SS\podm[1].exe
[USER] NT AUTHORITY\SYSTEM
[INFO] No right to access the file.
11/15/2009,16:25:41 [WARNING] Is the TR/Crypt.ZPACK.Gen Trojan!
C:\WINDOWS\kernel32.exe.dat
[USER] NT AUTHORITY\SYSTEM
[INFO] No right to access the file.
11/15/2009,16:25:41 [WARNING] Is the TR/Crypt.ZPACK.Gen Trojan!
C:\WINDOWS\kernel32.exe.dat
[USER] NT AUTHORITY\SYSTEM
[INFO] No right to access the file.
11/15/2009,16:25:44 [WARNING] Is the TR/Scrip.Agent.html.U Trojan!
C:\WINDOWS\system32\critical_warning.html
[USER] NT AUTHORITY\SYSTEM
[INFO] No right to access the file.
11/15/2009,16:25:44 [WARNING] Is the TR/Scrip.Agent.html.U Trojan!
C:\WINDOWS\system32\critical_warning.html
[USER] NT AUTHORITY\SYSTEM
[INFO] No right to access the file.
------------------------------------

-Windows pop-up error of Rundll (Error loading c:\windows\kernel32.exe.dat - Access is Denied. |OK|)

-I immediatly turned off web access.

-Zone Alarm Alert (b0nx5pd6u.exe trying to access the trusted zone.) I denied access.
-Zone Alarm Alert (winupdate86.exe trying to access the trusted zone.) I denied access.
-Windows System Tray Alert (Click here to protect your system from spyware. Your system is infected. and pop-up disappered but critial icon(red dot with wht X) still there)

Then proceeded to paste Super log here.

--------------------------------------
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/15/2009 at 02:36 AM

Application Version : 4.30.1004

Core Rules Database Version : 4273
Trace Rules Database Version: 2154

Scan type : Complete Scan
Total Scan Time : 01:57:42

Memory items scanned : 673
Memory threats detected : 0
Registry items scanned : 6958
Registry threats detected : 0
File items scanned : 295798
File threats detected : 0
--------------------------------------


RootRepeal Log
--------------------------------------
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/15 17:02
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_iaStor.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_iaStor.sys
Address: 0xA823A000 Size: 888832 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA5B16000 Size: 49152 File Visible: No Signed: -
Status: -

Name: srescan.sys
Image Path: srescan.sys
Address: 0xB9CBA000 Size: 81920 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

SSDT
-------------------
#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849bfc0

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa8498c80

#: 041 Function Name: NtCreateKey
Status: Hooked by "<unknown>" at address 0xba72b4de

#: 046 Function Name: NtCreatePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849c580

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b0900

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b0b10

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b4b10

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0xba72b4d4

#: 056 Function Name: NtCreateWaitablePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849c670

#: 062 Function Name: NtDeleteFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa8499210

#: 063 Function Name: NtDeleteKey
Status: Hooked by "<unknown>" at address 0xba72b4e3

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "<unknown>" at address 0xba72b4ed

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b0280

#: 098 Function Name: NtLoadKey
Status: Hooked by "<unknown>" at address 0xba72b4f2

#: 099 Function Name: NtLoadKey2
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b3f90

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa8499070

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b2180

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b1f40

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b46f0

#: 193 Function Name: NtReplaceKey
Status: Hooked by "<unknown>" at address 0xba72b4fc

#: 200 Function Name: NtRequestWaitReplyPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849bbe0

#: 204 Function Name: NtRestoreKey
Status: Hooked by "<unknown>" at address 0xba72b4f7

#: 210 Function Name: NtSecureConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849c190

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa8499440

#: 247 Function Name: NtSetValueKey
Status: Hooked by "<unknown>" at address 0xba72b4e8

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa84b1200

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xa84190b0

Shadow SSDT
-------------------
#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849ae70

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849af20

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849afe0

#: 491 Function Name: NtUserRegisterRawInputDevices
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa8499d60

#: 502 Function Name: NtUserSendInput
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xa849b250

==EOF==
--------------------------------------

Current Status of System:

-Boots and Shutsdown Very Slow
-Google Search redirects while using IE and FireFox (Chrome seems OK)

#7 boopme

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Posted 15 November 2009 - 09:47 PM

Its not unusual to receive such an error after using specialized fix tools.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Credit to quietman7


These problems seem to be related to running ComboFix. I feel we need to have a look thru HJT.

You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 mbcdg

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Posted 16 November 2009 - 11:06 AM

We'll do.

Thank you for your help! The Autoruns tip is nice.

#9 Orange Blossom

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Posted 19 November 2009 - 10:11 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/271858/google-search-redirect/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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