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Windows XP won't start


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#1 shulamit74

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Posted 12 November 2009 - 01:12 PM

Hello,

I'm having trouble starting my XP computer. Every time I try to start it, the "We apologize for the inconvenience, but Windows did not start successfully" screen shows. There, there are 5 starting options to choose from:
Safe mode
Safe mode with Networking
Safe mode with Command Prompt
Start windows Normally
Last known Good Configuration
No matter which one I choose, when it gets to the "Microsoft Windows XP" loading screen, the computer reboots.
Please help.

Thanks in advance,
Shulamit

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#2 hamluis

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Posted 12 November 2009 - 01:15 PM

System manufacturer and model?

Error messages?

Last time system booted properly?

What have you done on system since then...what changes were made?

Louis

#3 shulamit74

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Posted 12 November 2009 - 01:48 PM

That was quick reply :thumbsup:
I dont know the system manufacturer and model, how can I check it?
No error messages.
It was fine yestarday, I tried to boot it a few hours ago and it didnt start .
No changes were made sine then

#4 hamluis

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Posted 12 November 2009 - 02:00 PM

Look on the case...manufactures tend to like it know that they put a given system together.

Louis

#5 shulamit74

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Posted 12 November 2009 - 02:11 PM

Super Power

#6 Senlis

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Posted 12 November 2009 - 02:22 PM

Press F8 (at least I believe it is F8) when booting up the computer to get an option screen that looks like:

Safe mode
Safe mode with Networking
Safe mode with Command Prompt
Start windows Normally
Last known Good Configuration

but with a few more options. Choose 'disable automatic restart upon system failure'.

Do you get a blue screen of death now when Windows tries to boot?

#7 shulamit74

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Posted 12 November 2009 - 02:30 PM

yes

#8 Senlis

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Posted 12 November 2009 - 02:57 PM

OK, well there are several possible reasons for a Blue Screen of Death (BSOD). Looking at your symptoms, I think the most likely possibilities are:

Bad RAM
Bad Video (Bad RAM and Video are the 2 largest causes for BSOD)
Bad OS data
Bad HDD data (those two are the most likely due to the timing of the BSOD)

Bad RAM and HDD is probably the easiest to test. Which do you want to start with?

#9 hamluis

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Posted 12 November 2009 - 03:17 PM

What's the message on the BSOD, assuming that you now can see the STOP error message?

Louis

#10 shulamit74

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Posted 12 November 2009 - 04:04 PM

I guess Bad RAM and HDD is the best to start with.what do I do?

The BSOD message is :
A problem has been detected and windows has been shut down to prevent damage to your computer
UNMOUNTABLE__BOOT__VOLUME

And in the bottom of the screen:
"Technical information:
stop: 0x000000ED(0X82565900, 0XC0000006, 0X00000000, 0X00000000

#11 Senlis

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Posted 12 November 2009 - 04:23 PM

can you see the hard drive when you open the BIOS?

#12 hamluis

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Posted 12 November 2009 - 04:43 PM

http://support.microsoft.com/kb/555302

Usually, running chkdsk /r will take care of this...unless the hard drive is bonkers.

Louis

#13 shulamit74

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Posted 13 November 2009 - 06:16 AM

Thanks for your help ^_^ problem solved.

#14 joseibarra

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Posted 13 November 2009 - 06:46 AM

Good job!

Did you end of running chkdsk /r from the Recovery Console?

If yes, how did you boot into Recovery Console?

If not chkdsk /r what did the trick?

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#15 fernando8381

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Posted 13 November 2009 - 10:00 AM

You can try the XP Repair Pro, designed to allow any computer user to quickly and easily repair common errors that occur in Windows and thousands of other software titles.




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