Jump to content
Posted 12 November 2009 - 07:39 AM
Posted 12 November 2009 - 09:27 AM
Posted 13 November 2009 - 03:43 AM
"...There was the answer. I have for a long time used an older version of Paint Shop Pro as my picture viewer because it has the features I need and the convenience of the fact that you donít need run an installer to use it. If you run its executable, Psp.exe, Paint Shop Pro configures its settings automatically and runs correctly even from network shares. That means that I can put it on one system in my network and run it from the others.
The system from which Iíd originally run it was the decommissioned computer, Development. Paint Shop creates browse files in the folders you view with its browse functionality and the Regmon trace revealed that it registers an icon for those browse files. Since I hadnít performed any kind of uninstall the icon for Paint Shop Proís browse file type was still registered to the original location of the executable on the missing computer. When Explorer came across one of those browse files it tried to load the icon, and because Explorer is, even today, sadly largely single-threaded, when the network driver waited for the phantom system to respond Explorerís user interface hung.
Now I was left with fixing the problem. I found after some digging that there is no way to easily manage default icon associations through any supported means in the Explorer UI. I could have hunted down every Paint Shop Pro-related file in Explorer's File Types tab in the Folder Options dialog and deleted the associations, but instead I just manually deleted Paint Shop Proís registry keys and browse files from my systems.
Using Process Explorer, Filemon and Regmon I had diagnosed and fixed the problem in about 15 minutes. Whatís disturbing to me about this troubleshooting example is that the average user confronted with the same scenario would have had no way of knowing what was causing the hangs or of fixing them. This is just one example of the many types of Windows issues that cause users to complain that their systems slow down over time and that result in a general ďI donít know, just reinstallĒ mentality. I hope Vista does better."
Posted 13 November 2009 - 08:31 AM
If life is not an option then why are we not given the option in the first place !
0 members, 0 guests, 0 anonymous users