In order to assist you effectively and identify the offending malware, we need more specific information. Please read Before you post about a problem, Some simple guidelines
and How To Not Get or Give Technical Assistance on Usenet and Web Forums
Also, is this a work computer? If so, have you contacted and advised your IT Department
? In most work environments, the IT staff implement specific policies
for the use of computer equipment and related resources. In fact, many companies will require you to read those policies and sign a statement of understanding
. These official procedures are designed and implemented to provide security and certain restrictions to protect the network. This allows all users to safely use business resources with minimum risk of malware infection, illegal software, and exposure to inappropriate Internet sites or other prohibited activity. We cannnot take action to help someone circumvent such policies.
Further, the IT staff generally has procedures in place to deal with infections on client machines and the network. As such, they may not approve of employees seeking help at an online forum or outside the business office. The malware you are dealing with may have infected the network. If that's the case, the IT Department needs to be advised right away so they can take the appropriate measures.