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pc infected


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5 replies to this topic

#1 showmethebiccies

showmethebiccies

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Posted 11 November 2009 - 04:44 PM

hi

I noticed today that when i rebooted my pc, a window appeared saying windows had suffered a critical error and would close in 1 minute.
this it did but each time it restarted, i would get the same message, and continual rebooting.
I managed to stop it appearing eventually (not sure how) but it returned later when i decided to update AVG FREE 8.5 to AVG FREE 9,
the update would show as downloaded but i could not find it each time.
eventually I uninstalled AVG and downloaded complete version 9 installed correctly (i think) then ran scan which only seemed to find tracking cookies, now cleared.
but i decided to install adaware to check for maleware, after install i ran the scan which stopped after a few seconds, then received message cannot access service (same message each time).
then tried to run hijackthis, same message each time
then tried spybot, same thing happened.
then tried Malwarebytes same message each time.
next tried to follow guide on here for removal, downloaded and ran DDS
got as far as a few seconds of DOS screen then it disappeared.

all apps have been downloaded afresh and some renamed (as advised) to try and get past suspected infection, but no luck.
each one ran for a few seconds and then disappeared.

any suggestions as to what to do next ??

many thanks for your help

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#2 showmethebiccies

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Posted 17 November 2009 - 06:36 AM

hi
is anyone able to help me? been a week now

#3 garmanma

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Posted 18 November 2009 - 09:39 PM

Run this application then immediately run mbam


Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again


===========================


Also try these

:flowers:
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

============================

:step2
Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#4 showmethebiccies

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Posted 20 November 2009 - 02:00 PM

sorry about the wait
i am working 12 hr shifts, and the internet link went down when i ran the the RootRepeal,
had to reboot to get the internet back up.

anyway here is the log

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/20 02:24
Program Version: Version 1.3.5.0
Windows Version: Windows Vista SP1
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\Windows\System32\Drivers\dump_atapi.sys
Address: 0x8D031000 Size: 32768 File Visible: No Signed: -
Status: -

Name: dump_dumpata.sys
Image Path: C:\Windows\System32\Drivers\dump_dumpata.sys
Address: 0x8D026000 Size: 45056 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\Windows\system32\drivers\rootrepeal.sys
Address: 0xB4C3C000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\System Volume Information\{0f159a14-d527-11de-9db5-001d92f82177}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{0f159a28-d527-11de-9db5-001d92f82177}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{0f159a2e-d527-11de-9db5-001d92f82177}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\Windows\Minidump\Minidump
Status: Locked to the Windows API!

Path: C:\Windows\msdownld.tmp\msdownld.tmp
Status: Locked to the Windows API!

Path: C:\Windows\SchCache\SchCache
Status: Locked to the Windows API!

Path: C:\Windows\ftpcache\ftpcache
Status: Locked to the Windows API!

Path: C:\Windows\Globalization\Globalization
Status: Locked to the Windows API!

Path: C:\Windows\LiveKernelReports\LiveKernelReports
Status: Locked to the Windows API!

Path: C:\Windows\AppPatch\Custom\Custom
Status: Locked to the Windows API!

Path: C:\Windows\assembly\temp\temp
Status: Locked to the Windows API!

Path: C:\Windows\assembly\tmp\tmp
Status: Locked to the Windows API!

Path: C:\Windows\Downloaded Program Files\CONFLICT.1\CONFLICT.1
Status: Locked to the Windows API!

Path: C:\Windows\Microsoft.NET\authman\authman
Status: Locked to the Windows API!

Path: C:\Windows\nap\configuration\configuration
Status: Locked to the Windows API!

Path: C:\Windows\security\logs\logs
Status: Locked to the Windows API!

Path: C:\Windows\security\templates\templates
Status: Locked to the Windows API!

Path: C:\Windows\SoftwareDistribution\PostRebootEventCache\PostRebootEventCache
Status: Locked to the Windows API!

Path: C:\Windows\SoftwareDistribution\ScanFile\ScanFile
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\XPSViewer\XPSVIE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\Temp\f070f58a-cfa9-4d36-acaa-ffc3a03bc355\f070f58a-cfa9-4d36-acaa-ffc3a03bc355
Status: Locked to the Windows API!

Path: C:\Windows\Help\Corporate\Corporate
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9849.0_none_a6e7a8e20e9863b4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.21022.8_none_5d1777c2e857a23b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_7b33aa7d218504d2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9818.0_none_b7e811947b297f6d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_a6dea5dc0ea08098.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.1801_none_516953ad0f4d16c4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.21022.8_none_b81d038aaf540e86.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_d6c3e7af9bae13a2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8dd7dea5d5a7a18a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_5c4003bc63e949f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.21022.8_none_7ab8cc63a6e4c2a3.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.163_none_91949b06671d08ae.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_58b19c2866332652.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.0.0_none_3658456fda6654f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8a14c0566bec5b24.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.21022.8_none_ecdf8c290e547f39.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_365945b9da656e4d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.163_none_10b3ea459bfee365.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9849.0_none_b7e911727b2899b7.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.1.microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_8b7b15c031cda6db.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.21022.8_none_bdf22a22ab9e15d5.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.21022.8_none_5926f98ceadc42c2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_b7e811287b298060.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.21022.8_none_b59bae9d65014b98.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_abac38a907ee8801.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.21022.8_none_5ce47260749ddc2c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_a6e6a8980e994a5d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.1801_none_d088a2ec442ef17b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\InstallTemp\InstallTemp
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\81c6fb67356ab72ab5375b7179a5b0c0467d524890194360783cc4971fee6142.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\d87c6d038a5e96ad6345a61afa07224f7e9614c9ae863b24492595619f063883.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\57d5c1e17d3b003378ace5418d822c42353f8141380788c095a600def44f4913.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\d3e19e02e9e3366e40372f11e7e0cd545cc64bca5c2d750ac5529b9948b725cb.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\81bffdab9f49ea0cc7eea7633b89d1381a501f384fb6e2698d6143ba4951cc8f.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\9588f2e1edc7f64f7d173987afefc7627ffdfc3484441debe5a25d2310d9d49e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\51c55792a77ddffa2c36fc5cc92cf7e67263b0004bb0b4970f3a00524f5bdbec.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\a7fdfe008c9847f2165399a7d6fd0d1c2ddae44bde43a87548389055dc0bae94.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\f948ff1f6a705c5b399fc49b9492a9ef288f34d7f31b24b9ab6451ecdb1c1ad2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\72672b3dc05ab7072a865852022918deecaa84bf8939b4d0967fbcfbd5d47dd2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\fab5445c153b63b7fd386f0a9fb24c85ab6fb8610d0217f17ce6d479a3e287b2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\591b0a2c8842a8e1cf23d0b2aff0746f5a411529e5d047f7554c2e8fae2b86e3.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\26f06a303c433869989a16672ea6cb1da8bc2ba4f4b671e8b3ab135b090aacea.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\23b53e2b2701d8a396b95b9b0ce834a294e6d8524bcd09a0e7acf89097616fe5.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\db75056fb2f0bd417a827e9ff9f96e4a661d67d826329356e7bf55a902a7408a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\f28ac29692205dd3a8273062193579a1cb3f42cffa72a1cd94e453bc281865da.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\fe1aa02291a17fbf6f13f42646687aa7228d5bb9be0976500f431af4d66ee013.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\e62c942dc2188a6da693e2cd8f09f6ea6985fb86092ede5068bb00aa49098147.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\813c74c7711815cf656f96f0ce5d9e57a31c3c4f98b607c8425cdbe8d5ccb436.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\2c0305f00ea5bbc4b158fbb6ca0978157701db1c7d04505a701b2da4e5ee0d4a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\57e7a2fa5e0c82a7f80891efc85a5ca825aee4240493c1ae64994dd6c939a036.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Manifests\1a5e9df7f3be0411572803a4af486b2358c71c57477753183cb86a5d7713818b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\logevent.dll
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6000.16830_none_29a6eeebde589a97\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6000.21023_none_2a3e34a2f76b9db7\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6001.18226_none_2b9dff39db71a7a1\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6001.22389_none_2be9bd5af4bd3b16\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6001.18000_none_9c44425304e62138\Wireless Diagnostics.xml:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6001.18288_none_9bf5c90f051fc5c6\Wireless Diagnostics.xml:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6001.22468_none_9c9507981e2d2ad5\Wireless Diagnostics.xml:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6002.18064_none_9deddb8d02397ad3\Wireless Diagnostics.xml:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\Windows\winsxs\x86_microsoft-windows-wlansvc_31bf3856ad364e35_6.0.6002.22170_none_9e68a7441b62d132\Wireless Diagnostics.xml:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
Status: Visible to the Windows API, but not on disk.

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.16767_none_48e0ac03ef0db56a\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6000.20941_none_4979e8d10820826f\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.18160_none_4abfe8a3ec3a94fa\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~2.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-wpd-portabledeviceapi_31bf3856ad364e35_6.0.6001.22292_none_4b2b163f056ebb45\PORTAB~3.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.16720_none_950a4e2fda3ee0ba\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.16720_none_950a4e2fda3ee0ba\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.20883_none_7e4264d3f3e125ad\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.20883_none_7e4264d3f3e125ad\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.18111_none_94e532e5da90ed5b\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.18111_none_94e532e5da90ed5b\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.22230_none_7e19a381f436666e\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.22230_none_7e19a381f436666e\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4cb2b120b7498755\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4cb2b120b7498755\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.20883_none_35eac7c4d0ebcc48\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.20883_none_35eac7c4d0ebcc48\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4c8d95d6b79b93f6\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4c8d95d6b79b93f6\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.22230_none_35c20672d1410d09\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.22230_none_35c20672d1410d09\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-uninstallsqlstate_sql_b03f5f7f11d50a3a_6.0.6000.16720_none_a2f69a4627a6df36\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-uninstallsqlstate_sql_b03f5f7f11d50a3a_6.0.6000.20883_none_8c2eb0ea41492429\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-uninstallsqlstate_sql_b03f5f7f11d50a3a_6.0.6001.18111_none_a2d17efc27f8ebd7\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-uninstallsqlstate_sql_b03f5f7f11d50a3a_6.0.6001.22230_none_8c05ef98419e64ea\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-vbc_exe_config_b03f5f7f11d50a3a_6.0.6000.16720_none_32a2a55c0f70152b\VBCEXE~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-vbc_exe_config_b03f5f7f11d50a3a_6.0.6000.20883_none_1bdabc0029125a1e\VBCEXE~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-vbc_exe_config_b03f5f7f11d50a3a_6.0.6001.18111_none_327d8a120fc221cc\VBCEXE~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-webhightrust_config_b03f5f7f11d50a3a_6.0.6000.16720_none_a05f40e791345747\WEB_HI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-webhightrust_config_b03f5f7f11d50a3a_6.0.6000.20883_none_8997578baad69c3a\WEB_HI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-webhightrust_config_b03f5f7f11d50a3a_6.0.6001.18111_none_a03a259d918663e8\WEB_HI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-webhightrust_config_b03f5f7f11d50a3a_6.0.6001.22230_none_896e9639ab2bdcfb\WEB_HI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_policy.1.2.microsof..op.security.azroles_31bf3856ad364e35_6.0.6000.16386_none_ea83414c2e75b887\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wpf-xpsviewermanifestxml_31bf3856ad364e35_6.0.6000.16708_none_ddb4cf58a13aa0ca\XPSVIE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wpf-xpsviewermanifestxml_31bf3856ad364e35_6.0.6000.20864_none_ddf98b73ba8c82de\XPSVIE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18157_none_01b9e7cda1f54c23\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18203_none_01ebf827a1d05839\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18226_none_01d9592da1dddc20\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18248_none_01c5b9e9a1ec46b0\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBADM~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBADM~3.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBADM~4.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_help_b03f5f7f11d50a3a_6.0.6001.22230_none_659fa2cdd3687d81\WEBB00~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\ASPX_F~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\DESELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\GRADIE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\GRADIE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\HEADER~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\REQUIR~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\SECURI~1.JPG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\SELECT~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\SELECT~3.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\UNSELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.16720_none_aee54cea18c2ca82\UNSELE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\ASPX_F~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\DESELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\GRADIE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\GRADIE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\HEADER~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\REQUIR~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\SECURI~1.JPG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\SELECT~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\SELECT~3.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\UNSELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6000.20883_none_981d638e32650f75\UNSELE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\ASPX_F~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\DESELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\GRADIE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\GRADIE~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\HEADER~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\REQUIR~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\SECURI~1.JPG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\SELECT~2.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\SELECT~3.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03f5f7f11d50a3a_6.0.6001.18111_none_aec031a01914d723\UNSELE~1.GIF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_images_b03fProcesses
-------------------
Path: System
PID: 4 Status: Locked to the Windows API!

Path: C:\Windows\System32\audiodg.exe
PID: 1412 Status: Locked to the Windows API!

Stealth Objects
-------------------
Object: Hidden Module [Name: wltcore.dll.mui]
Process: iexplore.exe (PID: 2712) Address: 0x6d850000 Size: 278528

Object: Hidden Module [Name: wltcore.market.dll.mui]
Process: iexplore.exe (PID: 2712) Address: 0x72970000 Size: 8192

==EOF==

should i run Win32kdiag.exe or start again?
also i ran maleware in full scan mode was that correct?

thank you garmanma

#5 garmanma

garmanma

    Computer Masochist


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Posted 20 November 2009 - 08:17 PM

What you ran is good enough

Now that you were successful in creating those logs you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
Posted Image
why won't my laptop work?

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Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 Orange Blossom

Orange Blossom

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Posted 21 November 2009 - 07:09 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/272965/browser-hijacked/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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