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Internet/firefox problems, slow shutdown


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3 replies to this topic

#1 kxr1der

kxr1der

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Posted 11 November 2009 - 03:47 PM

My internet has become very slow and when I click on links/try to open a web page many times it will do nothing and i will have to continually click reload till it does anything. Also the past few days my computer has been taking significantly longer to shutdown. Thanks in advance.


DDS log:


DDS (Ver_09-10-26.01) - NTFSx86
Run by Greg at 15:22:28.06 on Wed 11/11/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.1802 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Greg\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=pavilion&pf=laptop
uInternet Connection Wizard,ShellNext = hxxp://www.symantec.com/nrtexpired
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\greg\applic~1\mozilla\firefox\profiles\9mznnouz.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\greg\application data\mozilla\firefox\profiles\9mznnouz.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-3 333192]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-3 360584]
R1 VBoxDrv;VirtualBox Service;c:\windows\system32\drivers\VBoxDrv.sys [2009-10-19 115856]
R1 VBoxUSBMon;VirtualBox USB Monitor Driver;c:\windows\system32\drivers\VBoxUSBMon.sys [2009-10-19 41424]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-25 285392]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-5-4 24652]
R3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\drivers\VBoxNetAdp.sys [2009-10-19 94992]
R3 VBoxNetFlt;VBoxNetFlt Service;c:\windows\system32\drivers\VBoxNetFlt.sys [2009-10-7 103568]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\steam\steamapps\common\dragon age origins\bin_ship\daupdatersvc.service.exe [2009-11-1 25832]

=============== Created Last 30 ================

2009-11-11 20:09:10 0 d-----w- c:\program files\Trend Micro
2009-11-10 00:25:22 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2009-11-10 00:25:22 25856 ----a-w- c:\windows\system32\dllcache\usbprint.sys
2009-11-03 19:49:21 0 d-----w- c:\docume~1\alluse~1\applic~1\BioWare
2009-11-03 19:33:16 202019 ----a-w- c:\windows\system32\nvapps.nvb
2009-11-03 19:28:20 0 d-----w- c:\windows\1C4551A64743409391E41477CD655043.TMP
2009-10-29 04:23:42 0 d-----w- c:\program files\common files\DivX Shared
2009-10-28 22:08:42 453152 ----a-w- c:\windows\system32\NVUNINST.EXE
2009-10-28 22:02:27 194401 ----a-w- c:\windows\system32\nvapps.xml
2009-10-28 22:01:48 0 d-----w- c:\windows\nview
2009-10-28 22:01:47 18795 ----a-w- c:\windows\system32\nvdisp.nvu
2009-10-28 22:01:44 453152 ----a-w- c:\windows\system32\nvudisp.exe
2009-10-28 18:19:33 1024 ----a-w- C:\.rnd
2009-10-27 19:22:37 0 d-----w- c:\windows\pss
2009-10-26 04:05:58 0 d-----w- c:\docume~1\greg\applic~1\AVG9
2009-10-26 03:57:30 0 d--h--w- C:\$AVG
2009-10-26 03:56:55 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-10-25 20:01:07 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-10-20 02:03:01 0 d-----w- c:\documents and settings\greg\.VirtualBox
2009-10-20 02:01:27 115856 ----a-w- c:\windows\system32\drivers\VBoxDrv.sys
2009-10-20 02:01:18 94992 ----a-w- c:\windows\system32\drivers\VBoxNetAdp.sys
2009-10-20 02:00:47 41424 ----a-w- c:\windows\system32\drivers\VBoxUSBMon.sys
2009-10-20 02:00:36 0 d-----w- c:\program files\Sun
2009-10-18 20:59:33 0 d-----w- c:\program files\iPod
2009-10-18 20:59:28 0 d-----w- c:\program files\iTunes

==================== Find3M ====================

2009-11-11 20:06:17 4212 ---ha-w- c:\windows\system32\zllictbl.dat
2009-11-10 17:44:14 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-26 03:57:16 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-10-26 03:57:09 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2009-10-12 19:45:50 0 ----a-w- c:\windows\system32\drivers\lvuvc.hs
2009-10-12 19:45:47 0 ----a-w- c:\windows\system32\drivers\logiflt.iad
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-07 14:02:46 133648 ----a-w- c:\windows\system32\VBoxNetFltNotify.dll
2009-10-07 14:02:40 103568 ----a-w- c:\windows\system32\drivers\VBoxNetFlt.sys
2009-09-27 03:34:05 43520 ----a-w- c:\windows\system32\CmdLineExt03.dll
2009-09-25 16:41:28 90112 ----a-w- c:\windows\system32\dpl100.dll
2009-09-25 16:41:26 856064 ----a-w- c:\windows\system32\divx_xx0c.dll
2009-09-25 16:41:26 856064 ----a-w- c:\windows\system32\divx_xx07.dll
2009-09-25 16:41:26 847872 ----a-w- c:\windows\system32\divx_xx0a.dll
2009-09-25 16:41:26 843776 ----a-w- c:\windows\system32\divx_xx16.dll
2009-09-25 16:41:26 839680 ----a-w- c:\windows\system32\divx_xx11.dll
2009-09-25 16:41:26 696320 ----a-w- c:\windows\system32\DivX.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 23:42:52 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-28 10:35:52 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ------w- c:\windows\system32\dllcache\strmdll.dll
2009-08-18 03:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
2007-05-03 21:36:06 0 --sha-w- c:\windows\sminst\HPCD.SYS

============= FINISH: 15:23:25.93 ===============

Attached Files



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#2 kxr1der

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Posted 17 November 2009 - 03:14 PM

I know Im not really supposed to bump my own topic, but I posted almost a week ago and received nothing. I have seen other peoples reports who posted after me looked at and at least responded to so Im just asuming mine got too far down the list. Instead of creating my topic again I am just posting in my old one. Sorry again, but the internet is getting slower and slower, I tried cleaning up files and temp folders but nothing helps and antivirus finds nothing. Please help.

#3 DocSatan

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Posted 18 November 2009 - 05:08 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#4 Orange Blossom

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Posted 26 November 2009 - 09:23 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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