Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"Your System is Infected" + Antivirus System Pro


  • This topic is locked This topic is locked
5 replies to this topic

#1 bormac1

bormac1

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:12:45 PM

Posted 11 November 2009 - 03:32 AM

Alright - I'm looking for big help! I really appreciate forums like these - I'm part of a forum myself, but we provide a very different service! SO thank you in advance!

So here's the breakdown. These are the various problems I've encountered within the last hour of the infection hitting.

It started with the blue background, with red on black writing saying YOUR SYSTEM IS INFECTED" and then Antivirus System PRO (which I understand to be a form of malaware) started popping up all over the place. I have no Task Manager (no Ctrl Alt Delete), and no keyboard. I even copy-pasted taskmgr.exe into the Run command and it is fully disabled.

I tried to restart in Safe-mode, and that was a no go - it simply couldn't start and asked me to chose from the Startup options again (Safe Mode, Safe Mode with Command Prompt ect ect ect). I also tried system restore, but surprise surprise that's not working either. Now I'm getting porn pop-ups as well.

Where the hell do I start killing this thing off?!?!?

Thanks in advance again,

BC AdBot (Login to Remove)

 


#2 D_N_M

D_N_M

  • Members
  • 200 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:45 PM

Posted 11 November 2009 - 03:44 AM

hello bormac1
lets have a look with this program http://www.malwarebytes.org/mbam.php

If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.

* Make sure you are connected to the Internet.
* Double-click on mbam-setup.exe to install the application.
* When the installation begins, follow the prompts and do not make any changes to default settings.
* When installation has finished, make sure you leave both of these checked:
o Update Malwarebytes' Anti-Malware
o Launch Malwarebytes' Anti-Malware
* Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

* If an update is found, the program will automatically update itself.
* Press the OK button to close that box and continue.
* If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

* Make sure the "Perform Quick Scan" option is selected.
* Then click on the Scan button.
* If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
* The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
* When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
* Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

* Click on the Show Results button to see a list of any malware that was found.
* Make sure that everything is checked, and click Remove Selected.
* When removal is completed, a log report will open in Notepad.
* The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
* Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Regards

D_N_M

you may also want to look at this from BC http://www.bleepingcomputer.com/virus-remo...ivirus-pro-2009

Edited by D_N_M, 11 November 2009 - 03:49 AM.


#3 bormac1

bormac1
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:12:45 PM

Posted 11 November 2009 - 04:12 AM

Wow... someone programed quite the virus.

When I try and install this program, it lets me go to the malawarebyte page, which takes you to Cnet to download. But then when I click Download Now it continuously redirects me to popups. Even when I try to open in a different window or save the target, it goes to the same popup (feedwater.net or something?)

I would LOVE to format and start fresh but it's my Dad's computer and he refuses :thumbsup:

#4 D_N_M

D_N_M

  • Members
  • 200 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:45 PM

Posted 11 November 2009 - 08:20 AM

Hello bormac1
Lets delete the Malwarebytes you already have and try it this way and re download the Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.

{credits to computer Pro}


Regards


D_N_M

#5 U2502

U2502

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:45 PM

Posted 11 November 2009 - 12:47 PM

I too am infected. D N M thanks for the help! here is the log file that mbam posted, is there any hope?:

Malwarebytes' Anti-Malware 1.41
Database version: 3147
Windows 5.1.2600 Service Pack 2 (Safe Mode)

11/11/2009 9:40:48 AM
mbam-log-2009-11-11 (09-40-48).txt

Scan type: Quick Scan
Objects scanned: 128225
Time elapsed: 4 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sllorkwv (Trojan.FakeAlert.N) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sllorkwv (Trojan.FakeAlert.N) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Administrator\Local Settings\Application Data\cwgida\daqlsysguard.exe (Trojan.FakeAlert.N) -> Quarantined and deleted successfully.

#6 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,993 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:04:45 PM

Posted 11 November 2009 - 10:13 PM

@ U2502,

To avoid confusion for all concerned, please start your own topic.

@ bormac1,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/270789/finishing-off-this-virus/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users