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No Safe Mode + Sporadic Popups with Multiple Tabs

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3 replies to this topic

#1 dellengwyn


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Posted 11 November 2009 - 02:13 AM

Many thanks to quietman7 in the "am i infected" forum for helping me get this far. The original thread was here: http://www.bleepingcomputer.com/forums/t/269890/nasty-infection/

Here's the story so far:

1) a week or so ago, I started having Firefox spontaneously open new windows with multiple tabs open. The first tab was always an IP address ( and the others were either ads or simple "can't open page" messages. This didn't always happen, and I couldn't detect a pattern to it. MalwareBytes found a couple of infected files, but that didn't solve the problem.

2) a few days ago, things kind of exploded; I got hit with the "SecurityTool" malware. Couldn't run anything except the browser. I tried downloading all 4 filename versions of rkill, but it wouldn't run either. I was able to get into msconfig, however, and I discovered a couple of suspicious looking startup entries and disabled them. This allowed me to run MalwareBytes as per the instructions I found here on bleepingcomputer.com and get rid of "SecurityTool."

3) next, I uninstalled AVG 8.5 and replaced it with Avira, which found some infected files and deleted them. I still, however, have a Firefox popup problem. This time, it wasn't a separate window with multiple tabs. Instead, shortly after opening a new window or clicking a link, a new tab pops up with a random ad site on it. As before, this seems to happen sporadically.

4) quietman7 advised me on some software and scans, including updating MBAM and running SuperAntispyware. MBAM gave me the "atapi.sys" false positive, but I was able to recover with the help of UBCD4Win and some registry hacking. quietman7 followed my progress through that problem and then referred me here. You can review our exchange by following this link: http://www.bleepingcomputer.com/forums/t/269890/nasty-infection/

At this point, I'm back to the sporadic popup with multiple tabs problem; I can send a screenshot if desired.

I'm very grateful for your help; please let me know how I can best "pay it forward."



DDS (Ver_09-10-26.01) - NTFSx86
Run by John at 22:40:52.71 on Tue 11/10/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.492 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Documents and Settings\John\Local Settings\Application Data\Google\Update\\GoogleCrashHandler.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\University of Arizona Software\U of A VPN Client\cvpnd.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\John\Desktop\Mozilla Downloads\bleepingcomputer files\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_09\bin\ssv.dll
BHO: PDFCreator Toolbar Helper: {c451c08a-ec37-45df-aaad-18b51ab5e837} - c:\program files\pdfcreator toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
BHO: NTIECatcher Class: {c56cb6b0-0d96-11d6-8c65-b2868b609932} - c:\program files\xi\nettransport 2\NTIEHelper.dll
TB: PDFCreator Toolbar: {31cf9ebe-5755-4a1d-ac25-2834d952d9b4} - c:\program files\pdfcreator toolbar\v3.3.0.1\PDFCreator_Toolbar.dll
uRun: [Google Update] "c:\documents and settings\john\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4.0\OpwareSE4.exe"
mRun: [BrStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\john\startm~1\programs\startup\wxtide32.lnk - c:\program files\wxtide32\wxtide32.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: Download all by Net Transport - c:\program files\xi\nettransport 2\NTAddList.html
IE: Download by Net Transport - c:\program files\xi\nettransport 2\NTAddLink.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_09\bin\ssv.dll
DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} - hxxp://site.ebrary.com.ezproxy2.library.arizona.edu/lib/arizona/support/plugins/ebraryRdr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\john\applic~1\mozilla\firefox\profiles\nx352k1r.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - plugin: c:\documents and settings\john\local settings\application data\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_09\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_09\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_09\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_09\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_09\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_09\bin\NPJPI150_09.dll
FF - plugin: c:\program files\java\jre1.5.0_09\bin\NPOJI610.dll

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-11-6 108289]
R2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2009-7-8 10384]
R2 MSSQL$QSRNVIVO8;SQL Server (QSRNVIVO8);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
R2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-15 34064]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408]
R3 ULI5261;ULi Based Ethernet NT Driver;c:\windows\system32\drivers\ULILAN.SYS [2006-11-13 28160]
S2 gupdate1c99499ef89b4ba;Google Update Service (gupdate1c99499ef89b4ba);c:\program files\google\update\GoogleUpdate.exe [2009-2-21 133104]
S3 BCASPROT;Advanced System Protector;\??\c:\program files\systweak\advanced system protector\sasprot32.sys --> c:\program files\systweak\advanced system protector\sasprot32.sys [?]

=============== Created Last 30 ================

2009-11-10 19:10:04 227 ----a-w- C:\mbam_reg_restore.reg
2009-11-10 07:20:24 0 d-----w- C:\UBCD4Win
2009-11-10 04:00:06 0 d-----w- c:\program files\WinMerge
2009-11-10 00:54:55 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-11-10 00:54:41 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-10 00:54:41 0 d-----w- c:\docume~1\john\applic~1\SUPERAntiSpyware.com
2009-11-09 05:01:02 8610 ----a-w- c:\documents and settings\john\ncmd.cfxxe
2009-11-09 05:01:02 236544 ----a-w- c:\documents and settings\john\pev.exe
2009-11-07 01:33:08 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2009-11-07 01:33:05 0 d-----w- c:\program files\Avira
2009-11-07 01:33:05 0 d-----w- c:\docume~1\alluse~1\applic~1\Avira
2009-11-06 22:42:44 0 d-----w- c:\program files\WinPcap
2009-11-05 22:51:39 388608 ----a-w- c:\windows\system32\CF17754.exe
2009-10-21 01:40:49 0 d-----w- c:\program files\Belkin
2009-10-21 01:40:32 0 d-----w- c:\windows\{D9FAE986-A4C1-4A2D-8B20-60F92F4222AD}
2009-10-20 21:56:00 0 d-----w- c:\program files\KeePass Password Safe 2
2009-10-15 23:11:42 0 d-----w- c:\program files\QSR
2009-10-15 23:11:42 0 d-----w- c:\program files\BCL Technologies
2009-10-15 23:00:31 0 d-----w- c:\program files\Microsoft SQL Server
2009-10-15 22:44:43 0 d-----w- c:\program files\Windows Installer Clean Up
2009-10-15 22:33:49 0 d--h--w- c:\windows\$hf_mig$
2009-10-15 22:15:06 103720 ----a-w- c:\documents and settings\john\GoToAssistDownloadHelper.exe
2009-10-14 21:17:44 0 d-----w- c:\program files\MSXML 6.0

==================== Find3M ====================

============= FINISH: 22:41:45.56 ===============

Attached Files

Edited by dellengwyn, 11 November 2009 - 02:15 AM.

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#2 thcbytes


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Posted 17 November 2009 - 10:55 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!


#3 dellengwyn

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Posted 20 November 2009 - 05:09 AM

Hi, and thanks for getting back to me. I know you guys are swamped. Once I finish my dissertation, I think I'm gonna enroll in boot camp so I can help fight these jerks who distribute malware. It's the next best thing to ripping off their heads and doing "you know what" down their necks. I also plan to lobby for some serious legislation that would put these a-hoes in jail for a long time if they are ever caught.

Sadly, a few days ago, I found myself unable to boot at all. I could bring up the F8 screen, but nothing happened apart from a spontaneous reboot. I decided to wipe the entire system drive (I had my important files backed up) and do a low-level disk wipe, format, and reinstall of XP. After 2 days of disk wiping, I am now beginning to reconstruct my system so I can get back to writing the dissertation, which is due this semester.

I do appreciate your help, and the help of quietman7, and the efforts of everyone here. I just decided that the time spent trying to fix the problem would probably exceed the time spent doing a clean reinstall.

You can consider this thread closed; again, thanks for your offer of assistance.


#4 thcbytes


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Posted 20 November 2009 - 07:36 AM

Thanks for the reply. :(

Since this topic appears to be resolved, I will now close it.
If you need this topic re-opened please send me a PM.

Everyone else, please start a new topic.
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!


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