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Problem with CPU usage


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#1 Maquiavel

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Posted 11 November 2009 - 12:48 AM

Some time ago my pc while using it shutdown itself and didnt wanted to restart . opened it completely cleaned it thinking i had fried him or had almost done so. thaught it was a temperature problem (and who knows , it might be).
Either way , PC started functioning again, and never happened for a long time again.
But now lately the PC keeps shutting itself down very often . When internet browser is opened , to see stuff like animés/ youtube videos and 1 pc game.
I have this pc for quite some time 3/4 years always worked wonders and never failed me like that , could use internet plus 2 games at same time no problem and probably even more.
Now it can even shutdown with net browsing , if its something that requires constant loading like watching a moovie stream.
My pc is a Pentium D 3.2 ghz
2 gb ram
Gefore 7600 gt 256 mb ddr3

i suspected it could be a virus or a malware , ran XOftSpy and spybot search and destroy , as well as Avast.
Important thing, a black box appeared wich would say system32/msupdte.exe and it might be part or even the guilty of the process.
i took him off my windows starting program list but i cant seem to uninstall it and the problem is persisting.
I am a real noob with computers, and i really need your help , cause if my pc might broke by turning itself off like that so many times , and my pc use became very limited.
ty in advance
i will do everything u will ask me to do and will give any info u want , too.
btw english is not my mother tongue and again i will need easy to use directions from u in how to solve it cause im a noob :thumbsup:

To help lower my cpu usage i have defragmented my hard drive , used programs like Powersuite 2009 to clean registry from problems ( didnt managed to clean all of them ) updated drivers, and used Speedupmypc 2009 as well to clean and tweak my pc .
Not much changes.

Edited by Maquiavel, 11 November 2009 - 01:15 AM.


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#2 hamluis

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Posted 11 November 2009 - 08:40 AM

Hi :thumbsup:.

Bad news...malware.

http://www.bleepingcomputer.com/startups/m....exe-23270.html

Try following all instructions in the link above. If that doesn't solve it, I suggest that you post (following all administrative instructions there) at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ .

Louis

#3 Maquiavel

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Posted 11 November 2009 - 10:00 PM

ty for fast answer , im kinda of a noob and the program u told me to use doesnt seem so easy to use (read that i shouldnt use it witouth having a qualified "tecnician" guiding me :thumbsup: will try my luck in the proper place of the forum as u suggested.

#4 hamluis

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Posted 12 November 2009 - 10:18 AM

Sounds like the right thing to do...plenty of helpful persons to guide you there.

Thanks :thumbsup:.

Louis




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