Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cyber Security trouble removing


  • This topic is locked This topic is locked
2 replies to this topic

#1 sbrooks1407

sbrooks1407

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:42 PM

Posted 10 November 2009 - 10:01 PM

The Cyber Security is still listed in my add/remove program files and will not allow me to access websites such as my Norton Live Update. After following your instructions I was able to delete many files but am still having problems with totally removing it.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/10 20:34
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xB037D000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79BD000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xAF368000 Size: 49152 File Visible: No Signed: -
Status: -

Name: SYMDS.SYS
Image Path: SYMDS.SYS
Address: 0xF7ACF000 Size: 352256 File Visible: No Signed: -
Status: -

Name: SYMEFA.SYS
Image Path: SYMEFA.SYS
Address: 0xF7A23000 Size: 180224 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\documents and settings\doug brooks\local settings\temp\~dffe8e.tmp
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_17.0.0.136\lue\logs\log.lue
Status: Size mismatch (API: 1457498, Raw: 1440854)

Path: C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_17.0.0.136\Lue\Logs\TempLog.Lue
Status: Invisible to the Windows API!

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x89d81d68

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x8a14db20

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x89d278b0

#: 019 Function Name: NtAssignProcessToJobObject
Status: Hooked by "<unknown>" at address 0x89dc9ae8

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x89e08168

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb0788210

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x89d784b8

#: 052 Function Name: NtCreateSymbolicLinkObject
Status: Hooked by "<unknown>" at address 0x8a06d890

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x8a0e5cf8

#: 057 Function Name: NtDebugActiveProcess
Status: Hooked by "<unknown>" at address 0x89dc9ba8

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb0788490

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb07889f0

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "<unknown>" at address 0x8a0834f0

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x89dbf4b8

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x8a16a628

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x8a16a6e8

#: 097 Function Name: NtLoadDriver
Status: Hooked by "<unknown>" at address 0x8a0b7c90

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x8a14de38

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x89d31528

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb07887a0

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys" at address 0xf7a808ac

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x89dd47d8

#: 125 Function Name: NtOpenSection
Status: Hooked by "<unknown>" at address 0x89dee630

#: 128 Function Name: NtOpenThread
Status: Hooked by "<unknown>" at address 0x8a0c3820

#: 137 Function Name: NtProtectVirtualMemory
Status: Hooked by "<unknown>" at address 0x8a000820

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x8a14dbe0

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x89e08400

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x8a147400

#: 240 Function Name: NtSetSystemInformation
Status: Hooked by "<unknown>" at address 0x8a14f3f0

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xb0788c40

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x89d31468

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x89d27d40

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys" at address 0xf7a80812

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x89e08340

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x89dbe688

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x89dbf588

Shadow SSDT
-------------------
#: 307 Function Name: NtUserAttachThreadInput
Status: Hooked by "<unknown>" at address 0x89e1a650

#: 383 Function Name: NtUserGetAsyncKeyState
Status: Hooked by "<unknown>" at address 0x8a009bf8

#: 414 Function Name: NtUserGetKeyboardState
Status: Hooked by "<unknown>" at address 0x89d86cd0

#: 416 Function Name: NtUserGetKeyState
Status: Hooked by "<unknown>" at address 0x89dad8f0

#: 428 Function Name: NtUserGetRawInputData
Status: Hooked by "<unknown>" at address 0x89d634b8

#: 460 Function Name: NtUserMessageCall
Status: Hooked by "<unknown>" at address 0x89d41ce8

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "<unknown>" at address 0x8a0b6ce8

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "<unknown>" at address 0x89d41878

#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "<unknown>" at address 0x89d69990

#: 552 Function Name: NtUserSetWinEventHook
Status: Hooked by "<unknown>" at address 0x89de9428

==EOF==

Attached Files



BC AdBot (Login to Remove)

 


#2 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,704 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:06:42 PM

Posted 17 November 2009 - 08:26 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+


#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,943 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:42 PM

Posted 26 November 2009 - 09:17 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users