Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Annoying Nexplore popup


  • This topic is locked This topic is locked
19 replies to this topic

#1 Unbelieve

Unbelieve

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 10 November 2009 - 06:19 PM

Hi guys I'm new so i donno what info you need but my xp computer seems to have acquired that nexplorer pop up thing.
i tried doing what fenzodahl512 said and download malwarebytes but it gives me an error saying CreateProcess failed; Code 2
the system cannot find the specified file.

Any ideas?

BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,943 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:04:45 PM

Posted 10 November 2009 - 06:48 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Unbelieve

Unbelieve
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 10 November 2009 - 08:24 PM

well i cant get malwarebytes to install so dont worry about me posting "logs"

#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,076 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:45 PM

Posted 13 November 2009 - 03:19 PM

Hello Unbelieve,

Do you have the possibility to install MBAM on a clean computer (that is, a computer thats not infected)?

If so, install MBAM, after installing copy the following file on a CD/flash drive and paste it in the same directory on your infected computer.
c:\Program Files\Malwarebytes Antimalware\mbam.exe

Alternatively, a member here at BleepingComputer uploaded the file here
Download the file and replace the mbam.exe on your infected computer with it.

After succesfully replacing the file, you should be able to run MBAM. Please post the log in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 Unbelieve

Unbelieve
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 13 November 2009 - 11:34 PM

Thanks for getting back to me,

Unfortunately now i got a different error stating,


An error Occurred. Please report the following error code to the Malwarebytes' Anti-Malware support team.

Error code: 703 (0,453)



i sent a email to support@malwarebytes.org but so far no response on the matter.

thought maybe you might be familiar with the issue. any ideas?

thanks again

#6 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,076 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:45 PM

Posted 14 November 2009 - 05:41 AM

Yes, I think I know why this happens :thumbsup: The version of MBAM on your computer is older than the one where you copied the mbam.exe file from.

Simply uninstall MBAM on your infected computer (using Add/Remove programs),

After doing that, download the latest MBAM and install it.

After doing that, replace mbam.exe on your infected computer with the mbam.exe from the clean computer.

Let me know if this works.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#7 Unbelieve

Unbelieve
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 14 November 2009 - 11:01 PM

i did work you are a genius!


so i ran mbam and it detected like ten things but the nexplore popups still remain

heres the log:

Malwarebytes' Anti-Malware 1.41
Database version: 3172
Windows 5.1.2600 Service Pack 2

11/14/2009 7:30:12 PM
mbam-log-2009-11-14 (19-30-12).txt

Scan type: Full Scan (C:\|)
Objects scanned: 196368
Time elapsed: 31 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 3
Registry Data Items Infected: 4
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\wevabaji.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{0659ccbf-0555-4f68-ba21-cbbf8518fc89} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{494e6cec-7483-a4ee-0938-895519a84bc7} (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\guzayuzah (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{0659ccbf-0555-4f68-ba21-cbbf8518fc89} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\wawibehuy (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\wevabaji.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\wevabaji.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (Explorer.exe logon.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\14858904 (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
c:\WINDOWS\system32\wevabaji.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\System Volume Information\_restore{F42057B9-5DCE-4B83-B76F-A3AA09794FD7}\RP154\A0028499.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{F42057B9-5DCE-4B83-B76F-A3AA09794FD7}\RP156\A0028561.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\logon.exe (Worm.Emold) -> Delete on reboot.
C:\Documents and Settings\All Users\Application Data\14858904\14858904 (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rahobeto.dll (Trojan.Vundo) -> Quarantined and deleted successfully.


#8 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,076 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:45 PM

Posted 15 November 2009 - 02:46 AM

Hi again,

Can you please explain what you mean with the "nexplore popup"?

SUPERANTISPYWARE
-----------------------------
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#9 Unbelieve

Unbelieve
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 19 November 2009 - 02:18 PM

super anti spyware found nothing

okay I'm suffering from some sort of infection that recognizes what web page I'm looking at, and will open up a similar seeming page like it.
i open google = Nexplorer opens as well
i open my college home page = an add saying Three easy steps to get your online degree
i open eBay = an ad for a secret government auction sight
i open my insurance sight = an ad saying how i can save 500 dollars a year
get the idea?
my Firefox pop up blocker is on so i know its not that.
and no odd processes stick out in task manager.
i still don't recognize half the stuff in process explorer so i really cant say in that aspect.

any thoughts?

#10 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,076 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:45 PM

Posted 19 November 2009 - 02:26 PM

Do you have these problems only with firefox or also with other browsers (like internet explorer)?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#11 Unbelieve

Unbelieve
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 22 November 2009 - 10:43 PM

I only have IE6 so when I open the application it cascades never ending windows. I haven't ever used IE so i don't no if this is a related problem or something totally different.

#12 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,076 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:45 PM

Posted 23 November 2009 - 04:18 AM

Please update IE 6 to IE 8. Its a way better and safer browser.

This is the download page -> http://www.microsoft.com/windows/Internet-...er/default.aspx

TFC
--------
Download TFC by OldTimer to your desktop.
(TFC only cleans temp folders. It will not clean URL history, prefetch, or cookies).
Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job.
Once its finished it should automatically reboot your machine, if it doesn't, manually reboot to ensure a complete clean

NOTE:
It's normal after running TFC cleaner that the PC will be slower to boot the first time.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.



SUPERANTISPYWARE
-----------------------------
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#13 Unbelieve

Unbelieve
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 23 November 2009 - 03:05 PM

okay i ran Tfc
and i went to run Superantispyware again but now it wont let me run in safe mode.
i restarted pressed F8 got the selection menu highlighted safe mode hit enter, it ran though the boot script then prompted me to hit esc if i dont want to boot SPTD.sys i ignored it and it restarted the computer. so then i did it again this time hitting escape it instantly restarted. i took a quick stab at trying to boot it with networking or cmd prompt but was still unsuccessful.

i did a quick google search for SPTD.sys. i came up with its a part of daemon tools so i uninstalled that and tried again. still no luck.

#14 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,076 posts
  • ONLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:45 PM

Posted 23 November 2009 - 03:21 PM

Sorry, my fault, I overlooked somehow you ran already SuperAntispyware.

Sptd.sys is indeed part of Daemon Tools, but will not be uninstalled when you uninstall DT. Anyway, it should not cause this problem.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

Please let me know as soon as you post your new topic and I will pick it up.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#15 Unbelieve

Unbelieve
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:02:45 PM

Posted 23 November 2009 - 03:58 PM

Sorry Elise
I have another problem.
In the getting started section i it has you run that dds screen saver. well it starts but stops half way though with no report.
how do i know if i have a script blocker?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users