Posted 10 November 2009 - 10:17 AM
Sometime between uninstalling Norton and installing AVG I managed to get a copy of Personal Guard 2009 infecting my computer. I ran a full scan by AVG but that didn't get rid of it.
I downloaded and ran a full scan with Antimalware Bytes. It found several infected files. I clicked on the "remove infected files" button. It told me I needed to reboot my computer, so I did. I got to my desktop and then got the "blue screen". I shut down again and restarted. This time it didn't get that far before the blue screen appeared. I restarted again, attempting "safe mode", but immediately got the blue screen.
I am running XP.