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MSA.exe and B.exe


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#1 StupendousMan

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Posted 10 November 2009 - 12:09 AM

So i have a windows xp laptop and i have the msa.exe and b.exe troubling it. I get a google redirect when i click on links and i installed malwarebytes and it crashed also with spybot. i tried an online scanner and well that didnt go to smoothly also. I found a similar thread topic with identical problems but i guess i sort of need more assistance because i dont know what i am doing with all these logs. i have a win32kdiag log already but i guess ill post it when asked for. anyways please help.

additional info:
this is the only clean computer i have with me so creating disks for virus removal help will be a bit of a problem.

thanks again

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#2 garmanma

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Posted 10 November 2009 - 04:42 PM

Welcome to BC


Please post the win32diag log
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 StupendousMan

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Posted 10 November 2009 - 06:46 PM

http://i295.photobucket.com/albums/mm141/M...olAid/photo.jpg


Ok so I restarted my comp after hijackthis crashed. After restart and loading windows I was alerted that there was a failure and comp would shut down in one min. So Now trying to turn laptop on I'm
prompted with that blue screen (for like one sec ) an I can't load windows anymore

#4 StupendousMan

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Posted 11 November 2009 - 05:30 PM

after further investigation I ran a hard drive self test and said that there is a #2-07 failure. I recently updated to sp3 for xp , do you think the two events could be related? Would I worry about fixing this first or the fact that systemroot\win32config won't load?

#5 garmanma

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Posted 11 November 2009 - 07:53 PM

It sounds like your hard drive is going belly-up
I'm not sure which diagnostic test you ran
You can also try the one from the manufacturer of the hard drive
Just go to the download section of their support site for the diagnostic tool
Mark
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#6 StupendousMan

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Posted 11 November 2009 - 09:41 PM

I ran the hard drive self test. Found in the bios set up. By pressing f10 when windows is logging in




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