Posted 09 November 2009 - 04:25 PM
2 of the desktops in my household have suddenly started to continually reboot without fully loading. They are both WinXP machines and have AVG loaded as their antivirus software. After prompting me to log in as a user (and before I can even do this) they both display a blue screen with the following message.
If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow these steps.Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select safe mode.
Technical information STOP:0x00000050 (0x89c58376,0x00000000,0x8053CE32,0x00000000)
I am able to fully load the machines in Safe mode (though I can't do much in this mode) I haven't installed any new hardware, can't swear that someone hasn't tried to install neww software but think its VERY unlikely. I've tried restarting them in selective startup with all startup programs disabled, still get the BSOD. Can anyone help me please?
p.s. I am at best a dabbler in IT so I'll probably require a fair bit of guidance