Hello,
I've had a major meltdown with my computer over the last week. Here's the series of events, maybe someone can help me.
I got a Spyware file last week, called logon.exe. When I attempt to delete it, the computer prompts that the program is in use and cannot be deleted. I attempted to start my computer in Safe Mode, and it did not work. This is where I make my first mistake. I set the computer to always start in safe mode using msconfig, only to cause a cycle in which the computer can never start up. Following the directions on this website, I change the BOOT.INI file name in DOS to BOOT.INI.BAK. This only causes my computer to prompt me with a warning at startup about a missing file. I make a disc image of a Windows XP startup CD-ROM and use it to boot and attempt to get into Windows System Recovery. I am successful, only to now find that my hard drive is no longer recognized, probably because it's a third party HD installed after my original died. I have read that I need to install RAID drivers from a floppy but I can't find them anywhere. I'm totally frustrated.
It's a Maxtor DiamondMax Plus 9 250GB ATA/133 HDD. If anyone has any suggestions, I would be grateful. I backed up my hard drive a few months back but would love to at least get the data off the computer. Thanks!