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Help Getting rid of Antivirus System PRO


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#1 Pusoy_dos

Pusoy_dos

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Posted 09 November 2009 - 12:21 PM

I'm helping clean a laptop that is infected by Antivirus System Pro. I'm able to connect to the internet after closing a service on task manger. I downloaded and installed malwarebytes. When I try to run it the exe file is missing. Please help.

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#2 garmanma

garmanma

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Posted 09 November 2009 - 02:55 PM

Welcome toBC
Run this application first and then run mbam

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again

Also run this

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
Posted Image
why won't my laptop work?

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