I'm helping clean a laptop that is infected by Antivirus System Pro. I'm able to connect to the internet after closing a service on task manger. I downloaded and installed malwarebytes. When I try to run it the exe file is missing. Please help.
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Help Getting rid of Antivirus System PRO
Started by
Pusoy_dos
, Nov 09 2009 12:21 PM
1 reply to this topic
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#2
garmanma
-
- Staff Emeritus
- 27,809 posts
- OFFLINE
Computer Masochist
- Location:Cleveland, Ohio
- Local time:11:40 PM
Posted 09 November 2009 - 02:55 PM
Welcome toBC
Run this application first and then run mbam
Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
Also run this
We Need to check for Rootkits with RootRepeal
----------------------------------
Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High
Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Run this application first and then run mbam
Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
- Double-click on the Rkill desktop icon to run the tool.
- If using Vista, right-click on it and Run As Administrator.
- A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
- If not, delete the file, then download and use the one provided in Link 2.
- If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
- If the tool does not run from any of the links provided, please let me know.
Also run this
We Need to check for Rootkits with RootRepeal
- Download RootRepeal from the following location and save it to your desktop.
- Direct Download (Recommended)
- Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
- Rar Mirrors - Only if you know what a RAR is and can extract it.
- Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
- Open
on your desktop.
- Click the
tab.
- Click the
button.
- Check all seven boxes:
- Push Ok
- Check the box for your main system drive (Usually C:), and press Ok.
- Allow RootRepeal to run a scan of your system. This may take some time.
- Once the scan completes, push the
button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
----------------------------------
Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High
Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
why won't my laptop work?
Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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why won't my laptop work?
Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter
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