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Couple of Virus WIN32:Malware-Gen/JS:FaleAV-V


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#1 GodWentPunk

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Posted 09 November 2009 - 02:07 AM

I've got a couple of things going on.

1. Avast has found WIN32:Malware-GEN that I cannot get rid of. If I quarinteen the virus, I can use my system other if I delete the file, my system will lock up within 10 minutes.

2. Just recently, when I clink on a link from from my browser, it will direct me to different sites.




Here is the log from DDS and I've attached the RootRepeal and Attach.txt log files.

I hope someone can help me find out what's going on.

thanks,

joe...


DDS (Ver_09-10-26.01) - NTFSx86
Run by Joey at 0:51:23.18 on Mon 11/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1273 [GMT -6:00]

AV: avast! antivirus 4.8.1351 [VPS 091108-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\PIXELA\Everio MediaBrowser HD Edition\MBCameraMonitor.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Joey.J8R0S91\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Bar =
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: {6073e169-1297-4d83-83df-6cc786641f10} - c:\windows\system32\brlm03an.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: : {e00f2981-0647-4ac8-88a3-40951ce0fa81} - c:\windows\system32\dciman32q.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [NBJ] "c:\program files\ahead\nero backitup\NBJ.exe"
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [USBToolTip] "c:\program files\pinnacle\shared files\\programs\usbtip\USBTip.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [TkBellExe] "realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\camera~1.lnk - c:\program files\pixela\everio mediabrowser hd edition\MBCameraMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~4\office12\GR99D3~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: oghgwdkd - dciman32q.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\joey~1.j8r\applic~1\mozilla\firefox\profiles\3eyc6z5o.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 abcsvhwg;abcsvhwg;c:\windows\system32\drivers\abcsvhwg.sys [2004-8-10 23424]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-6-1 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-6-1 20560]
R2 kstnslui;Intel Processor Support;c:\windows\system32\svchost.exe -k netsvcs [2004-8-10 14336]
S2 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0;c:\program files\common files\nero\nero backitup 4\nbservice.exe --> c:\program files\common files\nero\nero backitup 4\NBService.exe [?]

=============== Created Last 30 ================

2009-11-09 06:50:03 0 d-----w- C:\virus
2009-11-09 06:35:50 973824 ----a-w- C:\BIOLOGY.pub
2009-11-07 04:54:50 0 d-----w- c:\program files\LimeWire
2009-11-07 03:20:36 5300 ----a-w- C:\rollback.ini
2009-11-07 01:33:48 7208 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-11-07 01:33:48 4112 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-11-07 01:33:48 2227488 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-11-07 01:33:48 21536 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-11-06 04:46:38 0 d-----w- c:\program files\common files\ParetoLogic
2009-11-06 04:46:38 0 d-----w- c:\docume~1\alluse~1\applic~1\ParetoLogic
2009-11-06 01:43:27 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-02 02:09:23 0 d-----w- c:\program files\VirtualDJ
2009-11-01 16:01:21 0 d-----w- c:\docume~1\joey~1.j8r\applic~1\vcxkhtfv
2009-10-14 04:05:00 412840 ----a-w- C:\mim1.jpg
2009-10-14 04:04:51 213203 ----a-w- C:\mim3.jpg
2009-10-14 04:04:13 248800 ----a-w- C:\mim2.jpg

==================== Find3M ====================

2009-10-21 04:08:54 3598336 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2009-10-11 10:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-03 14:35:34 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\dllcache\msasn1.dll
2009-08-30 00:07:38 20992 ----a-w- c:\windows\jestertb.dll
2009-08-28 10:28:59 70656 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-28 10:28:59 13824 ------w- c:\windows\system32\dllcache\ieudinit.exe
2009-08-27 05:18:44 634648 ----a-w- c:\windows\system32\dllcache\iexplore.exe
2009-08-27 05:18:41 161792 ----a-w- c:\windows\system32\dllcache\ieakui.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\dllcache\strmdll.dll
2009-08-25 06:52:44 274934 ----a-w- C:\cc_20090825_015225.reg
2009-08-13 15:16:05 512000 ----a-w- c:\windows\system32\dllcache\jscript.dll
2002-07-26 23:02:06 153088 ----a-w- c:\program files\UNWISE.EXE
2008-09-22 02:56:52 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092120080922\index.dat
2005-11-07 14:00:05 2227488 --sha-w- c:\windows\system32\drivers\fidbox.dat
2005-11-07 14:00:05 21536 --sha-w- c:\windows\system32\drivers\fidbox2.dat

============= FINISH: 0:52:32.18 ===============

Attached Files



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#2 m0le

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Posted 15 November 2009 - 05:33 AM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :(
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#3 GodWentPunk

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Posted 15 November 2009 - 11:05 AM

mOle,

Thanks for your assistance.

Let me know what it is you need for me to do.

joe...

#4 GodWentPunk

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Posted 15 November 2009 - 11:07 AM

I just wanted to make sure that I'm subscribed to the thread!

#5 m0le

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Posted 15 November 2009 - 03:55 PM

Hi GodWentPunk,

There's certainly an amount of malware on the logs. Nothing too nasty that is visible though so let's run a removal tool and follow that with an even more powerful tool.

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Next

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Thanks :(
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#6 GodWentPunk

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Posted 17 November 2009 - 08:47 AM

I've run the two process and have attached the two log files. It looks like you were correct in your assessment that my computer was full of some malware.

I'm going to play around with my system for a bit to see how things look but initially, I've seen a much better response time surfing the net.

Let me know if I need to follow any other further steps.

joe...

Attached Files



#7 m0le

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Posted 17 November 2009 - 07:35 PM

Vundo is a trojan which likes to duplicate itself but it hasn't this time.

Just want to check this strangely named folder

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Go to Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

c:\documents and settings\Joey.J8R0S91\Local Settings\Application Data\vcxkhtfv

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at VirusTotal


Can you run MBAM again. Make sure that everything is checked, and click Remove Selected

Thanks :(
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#8 GodWentPunk

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Posted 17 November 2009 - 10:21 PM

I checked out the files located in that one folder and using Jotti's Malware Scan, all the files passed ok.

I will run MBAM again later 2nite after I'm done going over my songs.

joe...

#9 GodWentPunk

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Posted 19 November 2009 - 10:43 AM

I ran MBAM and it did not find any other issues. I think my system is looking good, no, it looking EXCELLENT. You guys really know your stuff, I'm amazed!!!!

I do have one final question. Can I run MBAM monthly as a practice in keeping my system malware free?

joe...

#10 m0le

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Posted 19 November 2009 - 12:04 PM

Yes, MBAM is fine to run once a month to scan. Remember that there is no realtime support so you still need an antispyware on board. just a few more things to do to make sure you're ready to go.

Your log is clean. Good stuff! :(

Let's firstly do some housekeeping

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
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  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.



Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
Here's a list of ways you can avoid problems in the future:

Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


That's it GodWentPunk, happy surfing!

Cheers,


m0le
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#11 m0le

m0le

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Posted 24 November 2009 - 07:01 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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