I managed to download a virus, malware or whatever from a fake site: hxxp://microsoftmedicenter.com/pluginerror/
Maybe somebody can go to that site and tell me what I have got myself into...
Anyways, after realizing that I made this mistake, I ran Symantec Antivirus (month old definitions), which quarantined the following:
1. jar_cache7190243559420621033.tmp - "still contains 3 infected items"
In the meantime, I have no desktop taskbar or icons, and cannot right click on the desktop. I can use my pointer and Task Manager to run some programs. I have tried numerous things, with no luck. I can't connect to the internet with that computer, or run a Restore. Through Task Manager or the cmd prompt I have run another Symantec full scan (nothing), cmd mrt.exe (no problems), cmd sfc/scannow (nothing), cmd explorer ("access denied"), iexplore (doesn't work). I was able to download to the thumb new Symantec virus definitions, then load on infected computer, which seemed to go fine, but when I open Symantec it still shows an older definition file date. I tried Free Windows Registry Repair 2.0, lots of errors found, fixed them, no luck. I tried file system check, no problems. I tried other virus scanners, all of which come up with no viruses, so maybe Symantec got them quarantined, and now we just have to repair the damage??
I can use a thumb drive from another computer (which has up-to-date Symantec virus and firewall protection) to download and transfer and then move over to run files on the infected computer. I scan the thumb drive for viruses every time I move it to the uninfected computer.
Regarding your Preperation Guide, I was able to do the following:
1. DDS. I could not run DDS. It would flash onscreen quickly with the initial black screen, then close. Your instructions ask to disable any script-blocking programs, but I am not sure how to do this, and which programs are script blocking...?
2. RootRepeal.Log ran fine. File is attached Ark.txt
3. I also ran hijackthis. The file is also attached hijackthis.txt (I took no actions with this program).
I can try to run DDS again with some further instruction on what programs/how to disable script blocking via Task Manager, if necessary.
Many thanks for your assistance in advance...
Edited by Orange Blossom, 09 November 2009 - 12:41 AM.
Deactivate link. ~ OB