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Browser Hijacked


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14 replies to this topic

#1 StephSVA

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Posted 09 November 2009 - 12:03 AM

Hello!

This is my 3rd stop on trying to rid my poor computer of this browser hijacking/re-director virus.

I have been getting help on the virus forum here: http://www.bleepingcomputer.com/forums/t/269279/browser-hijacked/
We tried several things. None of it worked, my situation did improve but has not gone completely.

I have a browser hijacking re-directer virus and possibly other issues.

First I was getting help from the UnHackMe program support people. After the support having me download and run Malwarebytes, HijackThis, UnHackMe, BootLog XP and RegRun Reanimator the support asked me to run the RegRun in Safe Mode, well I can not reboot in safe mode. It attempts to start but gets stuck and stops. The UnHackMe support person said my HijackThis log and UnHackMe log were clean but I was still having problems. Which is why she asked me to run the scans of RegRun in Safe Mode.

When I emailed back to the other support about my being unable to start in Safe Mode, they abandoned me.
So I still need help, my browser is still being redirected.

I am running Windows XP with Service Pack 3, I have AVG Free 9.0 which keeps finding the viruses and says they are healed infections but we remain infected.

Any help would be appreciated.

Thanks, Stephanie!!

My DDS log:

DDS (Ver_09-10-26.01) - NTFSx86
Run by Stephanie at 23:50:01.23 on Sun 11/08/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1041 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v133\WDM\STacSV.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\UnHackMe\hackmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Stephanie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.google.com
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [UnHackMe Monitor] c:\program files\unhackme\hackmon.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\stepha~1\applic~1\mozilla\firefox\profiles\knnmf46z.default\
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-18 333192]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-18 360584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-10-28 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-28 285392]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-6-18 105984]
S0 Partizan;Partizan;c:\windows\system32\drivers\Partizan.sys [2009-11-6 34760]
S3 RegGuard;RegGuard;c:\windows\system32\drivers\regguard.sys [2009-10-25 24416]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408]

=============== Created Last 30 ================

2009-11-09 02:03:50 93872 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-09 02:03:50 27944 ----a-w- c:\windows\system32\sbbd.exe
2009-11-09 02:03:43 0 d-----w- C:\VIPRERESCUE
2009-11-08 15:41:10 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-11-08 03:20:38 1529241 ----a-w- C:\SDFix.exe
2009-11-08 03:12:52 0 d-----w- C:\SDFix
2009-11-07 03:00:03 35040 ----a-w- c:\windows\system32\Partizan.exe
2009-11-07 03:00:03 34760 ----a-w- c:\windows\system32\drivers\Partizan.sys
2009-11-05 00:26:16 32128 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
2009-11-05 00:26:16 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-10-28 19:23:13 0 d--h--w- C:\$AVG
2009-10-28 19:22:18 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-10-27 00:01:09 92798976 ----a-w- C:\LogFile.Etl
2009-10-26 23:59:44 0 d-----w- c:\program files\Greatis
2009-10-25 23:47:25 0 d-----w- C:\RootkitNO
2009-10-25 23:21:29 24416 ----a-w- c:\windows\system32\drivers\regguard.sys
2009-10-25 23:11:27 2 --shatr- c:\windows\winstart.bat
2009-10-25 23:10:55 12752 ----a-w- c:\windows\system32\drivers\UnHackMeDrv.sys
2009-10-25 23:10:51 0 d-----w- c:\program files\UnHackMe
2009-10-22 00:18:30 0 d-----w- c:\docume~1\alluse~1\applic~1\McAfee Security Scan
2009-10-20 00:52:52 0 d-----w- c:\program files\a-squared Free
2009-10-19 18:29:45 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-10-19 18:29:45 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-10-18 22:39:48 45972 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-18 21:46:45 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-10-18 21:31:14 0 d-----w- c:\program files\Trend Micro
2009-10-18 21:26:00 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-10-18 21:25:48 0 d-----w- c:\program files\SUPERAntiSpyware
2009-10-18 21:25:48 0 d-----w- c:\docume~1\stepha~1\applic~1\SUPERAntiSpyware.com
2009-10-12 15:02:22 0 d-----w- c:\program files\iPod
2009-10-12 15:02:19 0 d-----w- c:\program files\iTunes
2009-10-12 15:02:19 0 d-----w- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}

==================== Find3M ====================

2009-11-05 00:55:46 61440 ----a-w- c:\windows\system32\SC0CGCP.DLL
2009-11-05 00:55:46 49152 ----a-w- c:\windows\system32\SC0CMTNT.DLL
2009-11-05 00:55:46 114688 ----a-w- c:\windows\system32\SC0CGC.DLL
2009-11-05 00:55:46 110592 ----a-w- c:\windows\system32\SC0CLMON.DLL
2009-10-28 19:23:04 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-28 19:23:04 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-10-28 19:22:41 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 18:54:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-01 00:27:18 40308 ----a-w- c:\windows\fonts\Treamd.ttf
2009-08-29 07:36:27 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 07:36:24 78336 ------w- c:\windows\system32\ieencode.dll
2009-08-29 07:36:24 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-28 23:42:52 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-18 03:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-15 23:12:17 87608 ----a-w- c:\docume~1\stepha~1\applic~1\inst.exe
2009-08-15 23:12:17 47360 ----a-w- c:\docume~1\stepha~1\applic~1\pcouffin.sys

============= FINISH: 23:51:14.78 ===============

Attached Files



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#2 m0le

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Posted 15 November 2009 - 05:29 AM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :(
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#3 StephSVA

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Posted 15 November 2009 - 11:27 AM

Hello m0le!

I am here and ready to clean my computer. :(

#4 m0le

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Posted 15 November 2009 - 04:07 PM

Hi StephSVA,

Looks like Budapest has been through the card on the Am I Infected forum.

What we aren't getting is the cause of the redirections.


Let's begin with Combofix and see where we go from there

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Thanks :(
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#5 StephSVA

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Posted 15 November 2009 - 07:05 PM

Yes we did do a lot of things to fix this, Budapest was super helpful.

Attached is my ComboFix log.

:(

Attached Files



#6 m0le

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Posted 15 November 2009 - 07:25 PM

An infected file has been replaced and we now need to do the same for a missing system file. Looks like you had the TDSS rootkit. We need to run Combofix again.

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

FCopy::
c:\windows\ServicePackFiles\i386\eventlog.dll | c:\windows\system32\eventlog.dll


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
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#7 StephSVA

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Posted 15 November 2009 - 10:55 PM

OK glad that it found something. :( Hopefully it will fix it.

Here is the log.

Also is the Combo Fix resetting my default web browser to IE? The last 2 times I have opened FireFox it has told me it was not the default browser. Not really a problem, I was just wondering.

Attached Files



#8 m0le

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Posted 16 November 2009 - 08:58 AM

Combofix doesn't set the default but something it was fixing may well have done so after repair.

The log looks good at first glance but I will let you know later if that is the case.

How is the PC running at the moment?
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#9 StephSVA

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Posted 16 November 2009 - 09:52 AM

It is running good so far, I have not been redirected since running the Combo Fix. :(

I will keep using it today and see if I have any more issues.

#10 m0le

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Posted 16 November 2009 - 01:22 PM

Yes, that's confirmed that the log is clean now.

We don't need to do much more as Budapest has already cleaned out everything else. Let's just run an online scanner to make sure there are no infected files around and then we can go to the final instructions.

If redirects start at any point then post me.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :(
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#11 StephSVA

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Posted 16 November 2009 - 03:35 PM

Here is the only item it found:

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\iaStor.sys.vir Win32/Olmarik.OF virus deleted - quarantined

I also attached the log.

Attached Files



#12 m0le

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Posted 16 November 2009 - 03:56 PM

That's a file that ESET found in Combofix's quarantine file :(

Well, I know you've had a few false dawns but it looks like the PC is clean. :)

Let me know via this topic or by PM if the problems return.


Please follow these instructions to clean up what we and others have done

You're finally clean. Good stuff! :(

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Comfix /Uninstall in the runbox and click OK. (Notice the space between "Comfix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
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Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it StephSVA, happy surfing!

Cheers.

m0le
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#13 StephSVA

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Posted 16 November 2009 - 05:22 PM

Thank you so much! I can now even get to Safe Mode on my computer.

It seems that it is all healed and all the tools are removed.

Thank you, thank you, thank you!! :(

I appreciate all your hard volunteer work here helping us computer people that know just enough to be dangerous keep our machines running and safe. If there is anything I can do for you let me know. :(

I so promise to Pay It Forward and pass some help and kindness on to the next person that I can help so something.

#14 m0le

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Posted 16 November 2009 - 06:36 PM

You're welcome StephSVA :(

Thanks for your kind words, it's why we BCers are here :(
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#15 m0le

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Posted 21 November 2009 - 04:31 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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