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Infected from Facebook - Koobface & more?


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18 replies to this topic

#1 LilRedhead

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Posted 08 November 2009 - 07:49 PM

Hi this is my first post ... pls be patient with me.

My computer was infected via facebook and a video link sent to me by a friend. I knew it was problematic as soon as I clicked on the link - too late unfortunately. I continued to recieve multiple infected posts from the individual who sent it to me and then my FB account sent out (too) many of the same messgages to my friends. After that I began getting bogus pop ups to run a virus scan and most recently odd popups with strange url addresses.

I believe I was infected by Koobface and something else. McAfee log indicates Koobface was removed but I am still having problems.

I took the following actions
1: Ran McAfee scan
2: Ran Microsoft Malicious SW Removal Tool
3: Ran Windows live Safety Scanner

Basically each scan did some detection and clean up but said my computer was fine. However, I continue to get pop ups. In the last hour McAfee has been catching HTML/AV (Trojan) and deleting and repair when the popups come up.

Beyond working on this problem I am limiting my activity on this computer until I am sure it is virus free.

I reviewed posts by others and my issues are very similar to the problem posted by Belldandy/Beepin'Janitor on July 5, 2009 and Virusmagnet22/boopme on Mar 22 2009.

Can you help me?

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#2 Computer Pro

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Posted 08 November 2009 - 08:03 PM

Hello and welcome to Bleeping Computer.

Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 LilRedhead

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Posted 08 November 2009 - 08:07 PM

thanks for the quick reply ... I am just beginning to reac your instructions but I am getting an error trying subscribe. Error says I am already subscribed to the topic/forum.

#4 Computer Pro

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Posted 08 November 2009 - 08:13 PM

Your welcome, and if your already subscribed, then that is fine.
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#5 LilRedhead

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Posted 08 November 2009 - 08:29 PM

I have started the process ... the scan is processing now.

One question ... I turned off the McAfee as instructed and set it to turn at when the PC is restarted is that okay or should I turn it off indefinitely?

#6 Computer Pro

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Posted 08 November 2009 - 08:32 PM

Restart on reboot will be fine. Has the scan picked up anything yet?
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#7 LilRedhead

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Posted 08 November 2009 - 09:46 PM

Yes... about 17 infected files and it has just completed.


Attached is the log from the scan:


Malwarebytes' Anti-Malware 1.41
Database version: 3130
Windows 5.1.2600 Service Pack 3

11/8/2009 6:34:35 PM
mbam-log-2009-11-08 (18-34-35).txt

Scan type: Full Scan (C:\|)
Objects scanned: 293377
Time elapsed: 1 hour(s), 5 minute(s), 50 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
C:\WINDOWS\freddy73.exe (Worm.Koobface) -> Unloaded process successfully.
C:\WINDOWS\pp12.exe (Worm.KoobFace) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.TryMedia) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysfbtray (Worm.Koobface) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pp (Worm.KoobFace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\freddy73.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\WINDOWS\pp12.exe (Worm.KoobFace) -> Quarantined and deleted successfully.
C:\WINDOWS\ld15.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\d020e7c53ab5320e9a\setupres.2070.dll (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\010112010146116101.xxe (KoobFace.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\0101120101465050.xxe (KoobFace.Trace) -> Quarantined and deleted successfully.

#8 Computer Pro

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Posted 08 November 2009 - 09:50 PM

Well looks like McAfee didnt get the Koobface, but Malwarebytes did. Lets run another scan to see if anything else is picked up:

Please run ATF and SAS:

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
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#9 LilRedhead

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Posted 08 November 2009 - 10:51 PM

Update ... ATF is done and Super is 25 mins into the scan and has identified 17 items.

Question ... you said I need to Super on each user account. I am really the only user on this account. There are other user accounts but they are not used. Is it still necessary to run Super on those user accounts?

#10 Computer Pro

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Posted 08 November 2009 - 10:55 PM

Make sure you are running the Complete scan on the user account that you use mainly. And since those other accounts aren't used much, just run a Quick scan on those.
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#11 LilRedhead

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Posted 08 November 2009 - 11:18 PM

Actually they are never used. They are just setup on the computer. Do you think I need to run the scan? Don't want to cut corners but they are domant users accounts.

#12 LilRedhead

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Posted 09 November 2009 - 12:59 AM

The Super scan has been running for 2:35 ... is this normal? What is the range of time it can take so I have an expectation. :thumbsup:

Thx!

#13 LilRedhead

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Posted 09 November 2009 - 03:09 AM

:thumbsup: 4:25 mins later ... the scan is complete!

I will look for you comments and instructions in the morning.

Thanks for the support!

Here is the log for the Super scan:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/08/2009 at 11:46 PM

Application Version : 4.29.1004

Core Rules Database Version : 4247
Trace Rules Database Version: 2138

Scan type : Complete Scan
Total Scan Time : 04:24:14

Memory items scanned : 285
Memory threats detected : 0
Registry items scanned : 8385
Registry threats detected : 1
File items scanned : 137390
File threats detected : 16

Adware.IWinGames
HKU\S-1-5-21-2186205690-3941557009-4203007152-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8CA5ED52-F3FB-4414-A105-2E3491156990}

Adware.Tracking Cookie
C:\Documents and Settings\Mrs T\Cookies\mrs_t@network.realmedia[2].txt
C:\Documents and Settings\Mrs T\Cookies\mrs_t@interclick[3].txt
C:\Documents and Settings\Mrs T\Cookies\mrs_t@serving-sys[2].txt
C:\Documents and Settings\Mrs T\Cookies\mrs_t@atdmt[1].txt
C:\Documents and Settings\Mrs T\Cookies\mrs_t@realmedia[1].txt
C:\Documents and Settings\Mrs T\Cookies\mrs_t@zedo[1].txt
C:\Documents and Settings\Mrs T\Cookies\mrs_t@network.realmedia[1].txt

Malware.Installer-Pkg/Gen
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{26D2C2C3-CF14-4ED7-B1FC-0BE64AFBA3B3}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{3C48F877-A164-45E9-B9DA-26A049FFC207}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6293BC00-4EB8-4C65-8548-53E2FC3BF937}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{651956B7-1969-42AA-9453-E0B813019D54}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{989E4C3B-B2C9-4486-9A09-D5A8F953837C}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C0A0AA4D-C79B-48CA-8843-2B02B626C9E6}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C2D8F0E2-6978-4409-8351-BA8785DA11EE}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{D1A6F3FD-7B40-443F-8767-BADB25A0D222}.EXE
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\WILDTANGENT\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{E0814F95-5380-4892-B8C8-7FA4B349EF46}.EXE

#14 Computer Pro

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Posted 09 November 2009 - 07:32 AM

Are you still having any problems?
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#15 LilRedhead

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Posted 09 November 2009 - 06:31 PM

It appears to be okay. I have not tried logging into FB yet for fear it will trigger the virus. Since my system has been thoroughly scanned and if you reviewed the logs, it looks like I am virus free. Right?

I really appreciate your support. :flowers: :thumbsup:

Thank you!




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