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Witnessed an actual hijack on this computer last night


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2 replies to this topic

#1 Nina S

Nina S

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  • Local time:04:55 AM

Posted 08 November 2009 - 03:40 PM

Howdy folks,

I've got a story and I'm going to try to be as concise as possible.

I took possession of my Mother's Dell with Windows XP in order to organize her (copious) music files with TuneUpMedia as birthday present.

In the course of doing so, I discovered that (A) she didn't have Windows Update turned on, and (:( there where 42 updates waiting to be downloaded and installed. She did have her Windows firewall turned on and set at medium. She was also running AVG 8.5.

I downloaded and installed the updates, then rebooted. I went on about my music organizing business (a rather huge import into iTunes that involved converting @8 gig of files into WMA format, among other things).

A while later, as I was in the middle of this huge iTunes process, the (wired) mouse starts going almost imperceptibly wonky. I let go of it and after about 5 seconds it starts to move on it's own with what I perceive to be deliberation (trying to hit buttons, etc.).

I flip out of course, and immediately unplug my ethernet cable from the computer. I'll spare you the details, but I reconnected two or three times to download AVG 9, HijackThis, and AntiMalware Bytes.

Because I was in the middle of this huge iTunes process (it took roughly 14 hours when it was done), I had no choice but to do what I could, disconnect from the net again, let iTunes do it's thing, and revisit in the morning. This is what I did last night.

I ran AntiMalware Bytes it found nada

I ran Hijack this log will follow

I installed AVG 9 but COULD NOT REBOOT

I fell into bed

This morning, the iTunes process finally completed. I then rebooted and ran AVG 9. It found 4 trojans and a bunch of tracking cookies (I think I should have the log still). I ran AntiMalware Bytes (quick scan) and it found nada. I looked at some some event logs and freaked myself out because I don't understand them. Then I searched for you fine folks.

My questions are this.

Can you figure out what happened, and figure out if I fixed it or not (I would be happy to run HijackThis again)?

My mother recently got a laptop, and I believe she's been noodling around with trying to network or some ish (though she has no wireless router, and neither do I). Specifically about the desktop, are there some settings I might need to look at/change in order to prevent further security breaches for my Mom?

I certainly have more questions (why is there air?), but these are the most pressing. I'm eager and very grateful I advance for any all assistance.

Nina

UPDATE: My Mom is using XP pro, NOT XP home. I also am not as educated as I think I am as I did not save the HijackThis logfile from last night. I ran a scan a little while ago, however, and the results are below:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:03:06 PM, on 11/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesAVGAVG9avgchsvx.exe
C:Program FilesAVGAVG9avgrsx.exe
C:Program FilesAVGAVG9avgcsrvx.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Program FilesAVGAVG9avgwdsvc.exe
C:Program FilesBonjourmDNSResponder.exe
C:Program FilesAVGAVG9avgemc.exe
C:Program FilesAVGAVG9avgnsx.exe
C:Program FilesAnalog DevicesCoresmax4pnp.exe
C:Program FilesJavajre1.6.0_07binjusched.exe
C:WINDOWSsystem32hkcmd.exe
C:WINDOWSsystem32igfxpers.exe
C:Program FilesCyberLinkPowerDVD DXPDVDDXSrv.exe
C:Program FilesAVGAVG9avgcsrvx.exe
C:WINDOWSSamsungPanelMgrSSMMgr.exe
C:Program FilesiTunesiTunesHelper.exe
C:PROGRA~1AVGAVG9avgtray.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesCommon FilesAheadLibNMBgMonitor.exe
C:WINDOWSSystem32spoolDRIVERSW32X863E_FATIEJA.EXE
C:Program FilesSonySony Picture UtilityVolumeWatcherSPUVolumeWatcher.exe
C:Program FilesOpenOffice.org 3programsoffice.exe
C:Program FilesOpenOffice.org 3programsoffice.bin
C:Program FilesCommon FilesAheadLibNMIndexStoreSvr.exe
C:Program FilesCommon FilesAheadLibNMIndexingService.exe
C:Program FilesiPodbiniPodService.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:Program FilesAVGAVG9ToolbarIEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:Program FilesAVGAVG9avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_07binssv.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:Program FilesEpson SoftwareEasy Photo PrintEPTBL.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:Program FilesAVGAVG9ToolbarIEToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:Program FilesAVGAVG9ToolbarIEToolbar.dll
O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:Program FilesEpson SoftwareEasy Photo PrintEPTBL.dll
O4 - HKLM..Run: [SoundMAXPnP] C:Program FilesAnalog DevicesCoresmax4pnp.exe
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre1.6.0_07binjusched.exe"
O4 - HKLM..Run: [igfxtray] C:WINDOWSsystem32igfxtray.exe
O4 - HKLM..Run: [igfxhkcmd] C:WINDOWSsystem32hkcmd.exe
O4 - HKLM..Run: [igfxpers] C:WINDOWSsystem32igfxpers.exe
O4 - HKLM..Run: [PDVDDXSrv] "C:Program FilesCyberLinkPowerDVD DXPDVDDXSrv.exe"
O4 - HKLM..Run: [NeroFilterCheck] C:Program FilesCommon FilesAheadLibNeroCheck.exe
O4 - HKLM..Run: [Samsung PanelMgr] C:WINDOWSSamsungPanelMgrSSMMgr.exe /autorun
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKLM..Run: [Adobe ARM] "C:Program FilesCommon FilesAdobeARM1.0AdobeARM.exe"
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [AVG9_TRAY] C:PROGRA~1AVGAVG9avgtray.exe
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:Program FilesCommon FilesAheadLibNMBgMonitor.exe"
O4 - HKCU..Run: [EPSON NX300 Series] C:WINDOWSSystem32spoolDRIVERSW32X863E_FATIEJA.EXE /FU "C:WINDOWSTEMPE_S40.tmp" /EF "HKCU"
O4 - Startup: OpenOffice.org 3.0.lnk = C:Program FilesOpenOffice.org 3programquickstart.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:Program FilesSonySony Picture UtilityVolumeWatcherSPUVolumeWatcher.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:WINDOWSsystem32GPhotos.scr/200
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_07binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_07binssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:Program FilesAVGAVG9avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:WINDOWSSYSTEM32avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG9avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG9avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:Program FilesGoogleUpdateGoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: NBService - Nero AG - C:Program FilesNeroNero 7Nero BackItUpNBService.exe
O23 - Service: NMIndexingService - Nero AG - C:Program FilesCommon FilesAheadLibNMIndexingService.exe
O23 - Service: Samsung UPD Service - Samsung Electronics CO., LTD. - C:WINDOWSsystem32SUPDSvc.exe

--
End of file - 7302 bytes

Per the instructions (as I understand them), below is the DDS log with the other log attached.



DDS (Ver_09-10-26.01) - NTFSx86
Run by Administrator at 12:21:09.62 on Sun 11/08/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2161 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:WINDOWSsystem32svchost -k DcomLaunch
svchost.exe
C:WINDOWSSystem32svchost.exe -k netsvcs
svchost.exe
C:Program FilesAVGAVG9avgchsvx.exe
C:Program FilesAVGAVG9avgrsx.exe
svchost.exe
C:Program FilesAVGAVG9avgcsrvx.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
svchost.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Program FilesAVGAVG9avgwdsvc.exe
C:Program FilesBonjourmDNSResponder.exe
C:Program FilesAVGAVG9avgemc.exe
C:Program FilesAVGAVG9avgnsx.exe
C:Program FilesAnalog DevicesCoresmax4pnp.exe
C:Program FilesJavajre1.6.0_07binjusched.exe
C:WINDOWSsystem32igfxpers.exe
C:Program FilesCyberLinkPowerDVD DXPDVDDXSrv.exe
C:Program FilesAVGAVG9avgcsrvx.exe
C:WINDOWSSamsungPanelMgrSSMMgr.exe
C:Program FilesiTunesiTunesHelper.exe
C:PROGRA~1AVGAVG9avgtray.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesCommon FilesAheadLibNMBgMonitor.exe
C:WINDOWSSystem32spoolDRIVERSW32X863E_FATIEJA.EXE
C:Program FilesSonySony Picture UtilityVolumeWatcherSPUVolumeWatcher.exe
C:Program FilesOpenOffice.org 3programsoffice.exe
C:Program FilesOpenOffice.org 3programsoffice.bin
C:Program FilesCommon FilesAheadLibNMIndexStoreSvr.exe
C:Program FilesCommon FilesAheadLibNMIndexingService.exe
C:Program FilesiPodbiniPodService.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Documents and SettingsAdministratorMy DocumentsDownloadsdds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:program filesavgavg9toolbarIEToolbar.dll
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:program filescommon filesadobeacrobatactivexAcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:program filesavgavg9avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:program filesjavajre1.6.0_07binssv.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:program filesepson softwareeasy photo printEPTBL.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:program filesavgavg9toolbarIEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:program filesavgavg9toolbarIEToolbar.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:program filesepson softwareeasy photo printEPTBL.dll
uRun: [ctfmon.exe] c:windowssystem32ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:program filescommon filesaheadlibNMBgMonitor.exe"
uRun: [EPSON NX300 Series] c:windowssystem32spooldriversw32x863e_fatieja.exe /fu "c:windowstempE_S40.tmp" /EF "HKCU"
mRun: [SoundMAXPnP] c:program filesanalog devicescoresmax4pnp.exe
mRun: [SunJavaUpdateSched] "c:program filesjavajre1.6.0_07binjusched.exe"
mRun: [igfxtray] c:windowssystem32igfxtray.exe
mRun: [igfxhkcmd] c:windowssystem32hkcmd.exe
mRun: [igfxpers] c:windowssystem32igfxpers.exe
mRun: [PDVDDXSrv] "c:program filescyberlinkpowerdvd dxPDVDDXSrv.exe"
mRun: [NeroFilterCheck] c:program filescommon filesaheadlibNeroCheck.exe
mRun: [Samsung PanelMgr] c:windowssamsungpanelmgrSSMMgr.exe /autorun
mRun: [QuickTime Task] "c:program filesquicktimeQTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 9.0readerReader_sl.exe"
mRun: [Adobe ARM] "c:program filescommon filesadobearm1.0AdobeARM.exe"
mRun: [iTunesHelper] "c:program filesitunesiTunesHelper.exe"
mRun: [AVG9_TRAY] c:progra~1avgavg9avgtray.exe
StartupFolder: c:docume~1admini~1startm~1programsstartupopenof~1.lnk - c:program filesopenoffice.org 3programquickstart.exe
StartupFolder: c:docume~1admini~1startm~1programsstartuppictur~1.lnk - c:program filessonysony picture utilityvolumewatcherSPUVolumeWatcher.exe
IE: Add to Google Photos Screensa&ver - c:windowssystem32GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:program filesjavajre1.6.0_07binssv.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:program filesbelarcadvisorsystemBAVoilaX.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:program filesavgavg9avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:windowssystem32WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:docume~1admini~1applic~1mozillafirefoxprofilesd1qsoptl.default
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?rlz=1R0GGGL_en&hl=en&source=iglk
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
FF - component: c:documents and settingsadministratorapplication datamozillafirefoxprofilesd1qsoptl.defaultextensions{3112ca9c-de6d-4884-a869-9855de68056c}componentsfrozen.dll
FF - component: c:program filesavgavg9firefoxcomponentsavgssff.dll
FF - plugin: c:program filesgooglegoogle earthpluginnpgeplugin.dll
FF - plugin: c:program filesgooglepicasa3npPicasa3.dll
FF - plugin: c:program filesgoogleupdate1.2.183.13npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:windowsmicrosoft.netframeworkv3.5windows presentation foundationdotnetassistantextension

---- FIREFOX POLICIES ----
c:program filesmozilla firefoxgreprefssecurity-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 a320raid;a320raid;c:windowssystem32driversa320raid.sys [2006-11-2 218112]
R0 aac;PERC 320/DC SCSI RAID Miniport Driver;c:windowssystem32driversaac.sys [2006-11-2 48140]
R0 aarich;aarich;c:windowssystem32driversaarich.sys [2006-11-2 204800]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:windowssystem32driversavgldx86.sys [2009-10-10 333192]
R1 AvgTdiX;AVG Free8 Network Redirector;c:windowssystem32driversavgtdix.sys [2009-10-10 360584]
R2 avg9emc;AVG Free E-mail Scanner;c:program filesavgavg9avgemc.exe [2009-11-8 906520]
R2 avg9wd;AVG Free WatchDog;c:program filesavgavg9avgwdsvc.exe [2009-11-8 285392]
S2 gupdate;Google Update Service (gupdate);c:program filesgoogleupdateGoogleUpdate.exe [2009-10-9 133104]
S2 SSPORT;SSPORT;??c:windowssystem32driversssport.sys --> c:windowssystem32driversSSPORT.sys [?]
S3 Samsung UPD Service;Samsung UPD Service;c:windowssystem32SUPDSvc.exe [2009-9-26 127656]
S4 vmscsi;vmscsi;c:windowssystem32driversvmscsi.sys [2006-11-2 11029]

=============== Created Last 30 ================


==================== Find3M ====================

2009-09-11 14:18:39 136192 ----a-w- c:windowssystem32msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:windowssystem32msasn1.dll
2009-08-29 08:08:21 916480 ----a-w- c:windowssystem32wininet.dll
2009-08-26 08:00:21 247326 ----a-w- c:windowssystem32strmdll.dll
2009-08-23 21:00:38 922112 ------w- c:windowssystem32imapi2fs.dll
2009-08-23 21:00:38 426496 ------w- c:windowssystem32imapi2.dll
2008-05-09 02:58:26 32768 --sha-w- c:windowssystem32configsystemprofilelocal settingshistoryhistory.ie5index.dat
2008-05-09 02:58:23 32768 --sha-w- c:windowssystem32configsystemprofilelocal settingshistoryhistory.ie5mshist012008050820080509index.dat
2008-05-09 02:58:26 32768 --sha-w- c:windowssystem32configsystemprofilelocal settingstemporary internet filescontent.ie5index.dat

============= FINISH: 12:21:26.94 ===============

The RootRepeal log (per the instructions as I understand them):

ROOTREPEAL AD, 2007-2009
==================================================
Scan Start Time: 2009/11/08 12:26
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:WINDOWSSystem32Driversdump_atapi.sys
Address: 0xA9C0E000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:WINDOWSSystem32Driversdump_WMILIB.SYS
Address: 0xBADDA000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:WINDOWSsystem32driversrootrepeal.sys
Address: 0xA961E000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:Documents and SettingsAll UsersApplication Dataavg9Logavgcore.log
Status: Locked to the Windows API!

Path: C:Documents and SettingsAll UsersApplication Dataavg9Logavgns.log
Status: Locked to the Windows API!

Path: C:Documents and SettingsAll UsersApplication Dataavg9Logavgrs.log
Status: Locked to the Windows API!

==EOF==

Merged 3 posts. ~ OB

Attached Files


Edited by Orange Blossom, 08 November 2009 - 05:11 PM.


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#2 Elise

Elise

    Bleepin' Blonde


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Posted 14 November 2009 - 03:05 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

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Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • RootRepeal log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

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Posted 19 November 2009 - 04:35 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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