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Prefetch Virus


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#1 matthennessy

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Posted 08 November 2009 - 10:24 AM

I ran Malwarebytes' Anti-Malware, TFC, Super AntiSpware, DrWeb-CureIt, and GMER - all the logs are clean. However, there is a file in my prefetch folder (RUNDLL32.EXE-1340EF7F) that is corupt and cannot be deleted. I believe this is the reason why I am always getting the following Windows Bad Image message whenever I open any new program: "The application or DLL C:\WINDOWS\system32\tiwamora.dll is not a valid windows image. Please check this against your installation diskette."

Your help would be highly appreciated.

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#2 garmanma

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Posted 09 November 2009 - 08:41 PM

Please run these


Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------

Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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why won't my laptop work?

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