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Security Center Virus


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#1 Conrad Birdie

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Posted 08 November 2009 - 01:47 AM

Hey Guys,

This is my first post, and I am hopeful you guys can help.

This past Thursday, I noticed what I suspected as a virus ocurring. I started getting a pop up that Windows Security Center has detected dangerous malware, etc. So, I searched the web and found all sorts of links to this potential problem. Here is what I did. I have a corporate version of Symantec Antivirus that I ran and found 5 Trojan Horse viruses and it deleted them. Good so far. I also ran SUPER anti-spyware and it found over 200 items and deleted them also.

Then my Firewall mysteriously turned OFF and I got a warning about that, so I enabled it. I have also ran CC Cleaner.

Now, the problem with Security Center seems to be corrected, but I have now noticed two other problems that I can not correct, and these both materialized over the last two days also.

1. I can not boot into Safe Mode. I am running on Windows XP. I was going to do this so I could run MalwareBytes in safe mode also to make sure I did not have any remaining Trojans or other problem that could not be found in Windows. When I try to go into Safe Mode, I get the error message ending in 7E. So, regardless of what I try to do, I can not get into Safe Mode.

2. I have a lingering problem of my search engine, (usually I use Google) that redirects. If I search something, and then select one of the items, it redirects to another completely different website. I have found NO SOLUTIONS to this problem.

I can not help but believe these problems are related to the recent attack of the Windows Security Center Trojans, but I am not sure.

Any help would be greatly appreciated.

Thanks,
Conrad

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#2 Computer Pro

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Posted 08 November 2009 - 05:03 PM

Hello and welcome to Bleeping Computer.

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Can you try to run Malwarebytes in Normal mode?
Computer Pro

#3 boopme

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Posted 08 November 2009 - 06:18 PM

Please post the SAS ( SUPERAnti-spywarelog)

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now run MBAM in Normal Mode
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#4 Conrad Birdie

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Posted 08 November 2009 - 09:33 PM

Just wanted to let you know that I did a complete system recovery today. Took all day to do it, but it has solved all problems. All programs are reloaded and running fine. Search no longer redirects, and I can enter Safe Mode as normal now. All scans have come back clean.

#5 boopme

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Posted 08 November 2009 - 09:40 PM

That was a good choice. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action.
Thanks for letting us know.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Conrad Birdie

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Posted 10 November 2009 - 06:51 PM

Welcome. And THANKS for this website. It is full great information. I will stop in frequently to watch and learn.

#7 Computer Pro

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Posted 11 November 2009 - 07:47 AM

Your very welcome
Computer Pro




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