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Can't install/dl WMP (any version)


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#1 babicz

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Posted 08 November 2009 - 12:39 AM

Hello I'm trying to download and install Windows Media Player. However, at the beginning of the installation, it notifies me that I'm using a version of windows(too old of a version...) that is not compatible with the current media player version. I find this strange because all I wanted to do was update it from WMP 9 series to 11 (for XP). I started having issues then. Windows update attempted to update the old player and it told me that the following updates were NOT installed: WMP 11 update.
*In an attempt to fix the problem, I rolled back the player to the original starting version to try to start from scratch. Might this be a problem?

Any suggestions to what the problem might be? Thanks a lot for any help or advice. Pictures attached for reference.

Alex



**Windows XP SP3
Dell Inspiron 8600 (4 years old this X-Mas!)

Any particular information

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#2 hamluis

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Posted 08 November 2009 - 09:41 AM

Hi :thumbsup:.

First stop: http://www.microsoft.com/windows/windowsme...stallation.mspx

Did your error message indicate that the system doesn't pass WGA validation?

Louis

#3 babicz

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Posted 08 November 2009 - 11:47 AM

Hmm I don't believe I remember seeing anything saying that...is there a way to double check? By the way, for some strange reason I can't get onto Microsoft.com...


Edit: Edited to remove unnecessary quote. ~ tg

Edited by tg1911, 08 November 2009 - 12:32 PM.


#4 hamluis

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Posted 08 November 2009 - 12:03 PM

Try this link for downloading WMP 11, http://www.microsoft.com/windows/windowsme...p;qstechnology=.

Go back to Add/Remove Programs and uninstall any version of WMP listed there...that should get you to your default player.

If WMP cannot be removed, please post the message you receive.

Louis

I don't believe that a user not having SP2 installed...can install WMP 11.

Edited by hamluis, 08 November 2009 - 12:04 PM.


#5 tg1911

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Posted 08 November 2009 - 12:33 PM

babicz,
When replying to a post, don't use the QUOTE button under the post, unless there is something specific in the post, that you want to quote.
Either use the button at the top of the page labeled Add Reply, or one of the 2 buttons at the bottom of the page, labeled Fast Reply, and Add Reply.
It keeps from cluttering up the board with unnecessary quotes. :thumbsup:
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