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Am I infected? What do I do?


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#1 tizerb

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Posted 07 November 2009 - 10:17 PM

This is on my daughters computer... I normally use mac so any help may have to be in extreme laymans format.

We can't access AVG, microsoft or malwarebytes websites... so we can't update AVG.

Using Windows XP.

I have updated and run the latest Spybot program... which found 28 problems which I removed.

Then I downloaded and ran Hijackthis - results attached:

And i also downloaded Malwarebytes on another computer and ran this - results attached:

The problem still exists - What should I do next?

Attached Files



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#2 tizerb

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Posted 08 November 2009 - 05:34 AM

Hey Guys - I've managed to fix this... I ran the programs recommended, downloaded a new version of AVG + all updates on another computer, installed them all. Updated Spybot and ran all the new programs - everything is working now :(

Thanks for looking

#3 Guest_The weatherman_*

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Posted 08 November 2009 - 08:50 AM

Great news tizerb, thanks for letting us know. :(




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